Ratings based on 255 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
80% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by bmc from va

Stay at Winston Salem

Posted Feb 9, 2014
Ok to be there for over night. ..staff was very helpful
3 out of 5
Recommended
for Everyone
by Adam from Winston-Salem

Good value hotel

Posted Jan 23, 2014
Pros: -Staff was pleasant -Good price
Cons: -Bed sheet had cigarette holes in it. -Bath tub had some stains
It was a pleasant stay at the hotel. Room cleaning and front office staff were personable. The room was clean, but the tub had a few permanent stains and the one sheet had two cigarette burn holes in it.
1 out of 5
Recommended
by A verified traveler

Posted Nov 20, 2013 on Hotels.com
The staff could not show us their hotel location on the map of the area they gave to us. The hotel was clean and pretty convenient to places we needed to go. However, the outer door to our room would not close and lock without using a great deal of force. The bathroom door hit the floor half way to opening it. We will not stay here again.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 19, 2013
Pros: Perfect for our one night stay. Parked right in front of our door which made unloading and loading fast and easy. Continental breakfast was very nice
Cons: The hotel needs updating but it was comfortable.
Location: The Mall is very close as well as the University.
Reasonable hotel; close to everything. Stopped for one night on our way home from Tennesee. It was easy to get to, easy to find restaurants, easy to check out. Housekeeping staff was excellent - very accomodating and pleasant. When the ice machine closest to our room was broken, a housekeeper stopped by, brought us ice and then showed us where to go if we needed more. She was/is a definite keeper. (Wish I remembered her name.)
Comment from Hotel Management
May 24, 2014 by Brooks, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
for Personal Event
by Dave A from Bowie, MD

Good place to stay overnight

Posted Nov 8, 2013 on Hotels.com
An older motel, but we often stay here when visiting Wake Forest Univ., which is only about 10 minutes away. Convenient to mall ... rooms have micro/fridge ... decent free breakfast with make your own waffles, hot and cold cereals, fruit, pastries, etc. Nothing fancy, but it works for a short stay. This trip, my teenage dtr. left her purse in the room, and we didn't discover for a couple of days. Lisa at the front desk went out of her way to check with housekeeping who had it, and arranged for it to be sent to us by UPS. Very happy daughter indeed! Thanks to Lisa and housekeeping!
Comment from Hotel Management
Jan 18, 2014 by Brooks, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1 out of 5
by carlos from NC

Posted Nov 2, 2013
Pros: The Staff was very friendly.
Cons: The Facilities of the Rooms are not good.
Location: That is Fine
Comment from Hotel Management
May 17, 2014 by Brooks, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Oct 27, 2013 on Hotels.com
My room key didn't work. Had to get switched to another room that had visible mold on the ceiling and pictures. Room was not very clean, especially the bathroom. The room key for the new room also gave me trouble but I decided to just stay in my room. The bed was very comfortable and location was convenient. Probably won't stay here again.
Comment from Hotel Management
Jan 18, 2014 by Brooks, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
2 out of 5
Recommended
by Business Traveller from Boston, MA

Says they have a restaurant and bar but it only op

Posted Oct 25, 2013 on Hotels.com
I picked this hotel because it had a restaurant and bar. When I tried to go to the restaurant I was told it only opens two nights a week Friday and Saturday. So I had to get in my car and drive to find a restaurant to eat at 9.00pm at night. Unacceptable...do not advertise you have a restaurant if its no accessible.
Comment from Hotel Management
Jan 18, 2014 by Brooks, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
1 out of 5
by taylor from cartersville GA

paid way too much, got ripped off

Posted Oct 22, 2013
Pros: nasty
Cons: renovate
Location: right near the hostpital kinda in a scketchy place
the room smeeled like pee, and even though it was a smoking room it still was just nasty. the bed killed my back. the shower was looking apart. the door did not close so it would let air in and out. paid way to much for the room and was basically ripped off for 100 dollars compared to the sleep in I stay in the previous 2 nights for 130 bucks
Comment from Hotel Management
May 17, 2014 by Brooks, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!
3 out of 5
Recommended
by A verified traveler

Posted Sep 21, 2013 on Hotels.com
I was very disappointed with the layout of bathroom and the bathtub had paint peeling off of it. I would hope that the next stay would be better.
Comment from Hotel Management
Jan 18, 2014 by Brooks, Hotel Management
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!