Ratings based on 68 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Familiesby A verified traveler
As expected, mostly.Posted Dec 9, 2013
Pros: The swimming pool was almost as warm as a bathtub. It's not to big and not to deep, good for elementary kids while the parents can sit and watch.
Cons: Increase the room size, compared to most other hotel rooms this was too small, especially to be called a suite.
The staff are generous and helpful. The beds were small and a 'suite' is also small. The sitting room was not as expected. There was no separation between the bed area and the sitting room. The tv served both areas on a swivel. Both areas were small as well, this wasn't a relaxed atmosphere while the kids were trying to go to sleep.
for Business Travelersby A verified traveler
Posted Sep 17, 2013 on Hotels.com
Recommendedby A verified traveler
Posted Sep 17, 2013 on Hotels.com
for Everyoneby Jamie
Excellent Value, Great HotelPosted Sep 15, 2013
Pros: Comfortable beds, great free breakfast, helpful staff.
Location: Several restaurant options nearby and a Target across the street.
This was a great hotel, especially for the price. Our room was extremely clean, comfortable and quiet. The free breakfast had a lot of options and the staff was very helpful and friendly.
for Familiesby dominicajh from Richmond, VA
Relaxing & ConvenientPosted Sep 12, 2013 on Hotels.com
We chose this hotel at the last minute for a quick family weekend trip, only because it was the only hotel in the area that had an indoor pool. The price was comparable to nearby hotels& we were shocked to walk into a spacious room with plenty of comfortable seating. The hotel is one of the few truly smoke-free places in the area too. All staff were courteous and helpful and we never felt unwelcome despite having 2 little kids. There are TONS of restaurants & stores nearby, and easy highway access in multiple directions. Definitely plan to stay there again!
for Overnight Stay Before Destinationby A verified traveler
Great StayPosted Sep 3, 2013 on Hotels.com
Wonderful place to stay. Nice pool, great hot breakfast, friendly staff, and great location!
for Everyoneby Bella from Westchester, New York
Clean and comfyPosted Sep 2, 2013
Pros: The breakfast are with different items. Hot and fresh.
Location: Target, Five Guys, Lowes, and Hanes Mall
The hotel everywhere was very clean. The staff paid a lot of attention on keeping the hotel and rooms very presentable. Clean and comfy. The breakfast items were healthy oriented. We loved the room. The room temperature was easy to control. We turned off the temperature control at night, it was still cool enough for the rest of the night. Right across the hotel is Target and Five Guys. A very convenient location for everybody.
for Personal Eventby A verified traveler
close to Wake Forest UniversityPosted Aug 28, 2013 on Hotels.com
Staff was very helpful and friendly. Room was comfortable and the breakfast was great.
for Personal Eventby Kellz from Tn
Customer ServicePosted Aug 27, 2013 on Hotels.com
The interaction with front desk clerks sucked big time! Not friendly at all!!! Springfield is the only place I stay when I travel, and I've never been this disappointed! They sucked...did I say that already?
for Familiesby Cheri from Virginia
Great Hotel, Excellent StaffPosted Aug 20, 2013 on Hotels.com
We had an absolutely great time staying here!!! The room was so nice and spacious and clean! I also want to say what an excellent staff you have here! We had car trouble on Saturday and the desk manager that morning was so helpful in getting us some assistance. He definitely went above and beyond in helping us!! Thank you again and we look forward to coming back and staying here again!!!