Ratings based on 326 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
79% of guests recommend
4.1 Room cleanliness
3.8 Service & staff
3.9 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by Jenny from Waukesha, WI

Nice accommodations small water park.

Posted Apr 24, 2014
We went to the Chula Vista in April when only the indoor water park was open. The resort was farther from the downtown Dell's than we realized, but was set next to beautiful Wisconsin river. We enjoyed the walk behind the hotel looking over the river. We didn't arrive until 7:20 and found out the indoor water park closes at 8:00 so we were disappointed as we wanted to swim before settling in for the night. But we took a walk down to the water park which was a very long walk from our room. I think they put people in the farthest building so you have to walk past all the restaurants and shops to get to the water park. We were disappointed at how small the indoor water park was. Seemed more geared for families with young children except for a few larger water slides. There was no pool except for kiddy pools. My husband and I are in our fifties and were there alone so we felt a little foolish going in the water park. So we didn't swim at all even though that was the main reason we came to the Dell's. Someone recommended Chula Vista so we didn't check it out before going. So it seemed like a very nice hotel for families with younger kids. Our room was very nice and very clean and quiet. Had king sized bed and was very comfy. Nice large flat screen tv. Room has a very small refrigerator under the sink and a microwave. The carpet and room decor and furniture was very cute and good quality. Room seemed very spacious too. So we ended up enjoying our stay without using the water park.
4 out of 5
Recommended
for Everyone
by A verified traveler

great family time

Posted Apr 22, 2014
great family time, nice hotel, kids loved it...great family time, nice hotel, kids loved it...great family time, nice hotel, kids loved it...great family time, nice hotel, kids loved it...great family time, nice hotel, kids loved it...great family time, nice hotel, kids loved it...
5 out of 5
Recommended
for Everyone
by suzy from D

Chula Vista springbreak

Posted Apr 22, 2014
Great hotel for a nice get away for spring break for the kids!
4 out of 5
Recommended
for Everyone
by Leo

Very nice resort with all the amenities on site

Posted Apr 19, 2014
Location: Close to downtown Wisconsin Dells and all the entertainment.
We stayed one night and stay was very pleasant and fun. Water park is on the smaller side compared with other ones in the area, but our 9 year old daughter had so much fun just because of that. Staff is friendly and helpful. Would definitely recommend to friends and family.
3 out of 5
Recommended
for Everyone
by Tanya from Wisconsin

Wonderful View

Posted Apr 19, 2014
Pros: Location
Cons: Maintenance is needed, paint the hallways. The supply closet across from our room had cardboard shoved in the door to keep it from closing.
Location: Chula has everything you need on-site but if you venture out Wisconsin Dells has lots to offer in watermarks, restaurants and shopping.
Chula is in a great location next to the Wisconsin river. The quiet and beauty of watching the birds over the water is a relaxing way to spend a few days. Our presidential suite was nice but it needed updating and so did the rest of the hotel. The indoor water park was nice but a little small.
3 out of 5
Recommended
for Everyone
by Tanya from Wisconsin

Wonderful View

Posted Apr 19, 2014
Pros: Location
Cons: Maintenance is needed, paint the hallways. The supply closet across from our room had cardboard shoved in the door to keep it from closing.
Location: Chula has everything you need on-site but if you venture out Wisconsin Dells has lots to offer in watermarks, restaurants and shopping.
Chula is in a great location next to the Wisconsin river. The quiet and beauty of watching the birds over the water is a relaxing way to spend a few days. Our presidential suite was nice but it needed updating and so did the rest of the hotel. The indoor water park was nice but a little small.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great water park

Posted Apr 17, 2014
Staff was excellent and the buffet was very good
1 out of 5
by Brian from Green Bay, Wisconsin

Aging facility, poor service.

Posted Apr 15, 2014
Cons: Update image and upgrade facility. Retrain staff to understand what service is.
Location: Wisconsin Dells offers tons of options for entertaining your family and everything is within miles of this resort.
85 degrees in our room, no one came to fix. Both TV's in the rooms did not work and the overall condition of furniture was ratty and worn. The issues with TV's and heat were not dealt with and when we checked out and again stated how unpleasant it was they said " sorry to hear that" but offered no discount. The water park looked very run down with lights and features not working. The buffet in the restaurant was $14.95 per person and the quality of the food was terrible. Overall a very unpleasant place to stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

a wonderful experience with the grandchildren

Posted Apr 15, 2014
Pros: friendly staff and clean facilities
Cons: more locations to purchase a breakfast
Location: na
every staff member we encountered was friendly and the expectations meet.
3 out of 5
by A verified traveler

Nice water park

Posted Apr 14, 2014
The water park was nice. We had mold in several places in the shower of our bath room. There was no bar soap in the room and the water pressure wasnt very good. Room was just average.