Ratings based on 726 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
84% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 25, 2015
We had a wedding to attend there. Was beautiful.would stay again.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom M

Posted May 25, 2015
Parking was limited appliances were small and outdated and there was a wedding that kept us up until midnight . Our kids are older so the indoor waterpark and wave pool were very small.
5 out of 5
Recommended
for Everyone
by A verified traveler

Very nice stay.

Posted May 21, 2015
Very nice stay. I would be more than willing to stay here again.
1 out of 5
by A verified travelerfrom Wisconsin Dells

balcony with a view of a building wall, dirty room

Posted May 18, 2015
Pros: plenty of parking available
Cons: furniture is worn, the arm rest material was completely worn off each side the couch, refrigerator freezer needed to be defrosted
Location: I had a view of a wall and if I leaned over the balcony I could see the dumpsters, and yet there were plenty of rooms still available at the hotel,
would like a refund, dirty room, employee kept slamming door next to our room (elevator/janintor room) didn't even use the waterpark because it ruined our trip
4 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago

the ultimate indoor experience

Posted May 16, 2015
Pros: the staff
Cons: better IT--web access
Location: we went to La crosse, WI for our son's graduation one day and enjoyed the dells area too.
We stayed three nights and it was a very pleasant experience. The full kitchen, 2 baths, 2 bedrooms with TV's in each room was like a home away from home. food was a easy thing to do, no one was hungry and if they did not like what was in the fridge , being able to order from restaurants on the premises was convenient and tasted good. To top that off the indoor water park was great along wiht the tunnel so we did not have exposure to the cold outside. the dells was very close and the trip around the area was close. lastly the staff was great. the only set back was that the wi-fi was not very good.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Chicago, IL

Fun and relaxing

Posted May 14, 2015
We had a great stay. Staff was nice. The room could have been cleaner, I found a few stray hairs. Otherwise, great experience.
2 out of 5
by A verified travelerfrom Madison, WI

horrible "waterpark" hotel

Posted May 4, 2015
Pros: good food
Cons: don't trick people into spending hundreds of dollars on condo rooms in winter
Location: Wisconsin Dells is great! Tons of activities.
Booked a "hotel" room - got put into one of the condo buildings that is detached from the resort. In the cold weather it required going outside and walking along a long windy path to get to waterpark. The point of booking a hotel room (and NOT a condo room) is to be close to the waterpark. Condo was detailed building, small rooms and reminded me of a run down hotel with the exterior walkways to get to rooms and no center hallways. Would never go back under any conditions. Staff at front desk were rude, tried to make us pay even though we paid using expedia - required supervisor codes and took a long time to get checked in. Nothing about this experience was good.
2 out of 5
by A verified travelerfrom chicago

not worth it

Posted May 2, 2015
Terrible beds, ripped mattresses, odor in hallway. Does have a nice water park for toddlers.
4 out of 5
Recommended
for Families
by A verified travelerfrom Eau Claire, WI

Waterpark and activities were great - hotel...ehhh

Posted Apr 27, 2015
Pros: Hotel was clean and bright.
Cons: Please consider adding quiet or family wings to your hotel. Also there was very little info given on check out time, amentities, etc.
We came for a quick overnight mini-vacation. My 6 and 3 year old kids LOVED the water park. There was a great variety of activities and slides for all age levels and we had tons of fun. The hotel was clean and bright, but the bed was uncomfortable and it was SO LOUD at night. Loud music, drunk people yelling, etc. I wish they had "quiet" or "family" wings like many Dells resorts do. The grounds were beautiful and we even got to go on a wagon ride! Breakfast buffet was wonderful!
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
We had a great time. I would recommend this hotel to others.