Ratings based on 508 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
4.0 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Everyone
by A verified traveler

Ok...

Posted Sep 30, 2014
The children loved the water park, however the room was outdated and the towels had stains on them. The room rate was pretty expensive, but not at all worth it.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great place

Posted Sep 26, 2014
We wanted to hit the bike trails. We found that they had an in door water park and loved it. Room was perfect. We had a great time and would stay again. Great value.
5 out of 5
Recommended
for Everyone
by A verified traveler from N

Stayed here many times..

Posted Sep 25, 2014
Stayed here w my signif other for one night. Excited about the outdoor hot tub...it was nice.... Only problem is that it closed at 10pm. It would be nice if it was open until midnight for late night people who don't have kids. Other than that, nice hotel, comfy bed, no in room movies was a downer, I usually bring my own....indoor park for kids is awesome and competes w kalahari! Enjoy, u won't be disappointed!
4 out of 5
Recommended
for Everyone
by A verified traveler from Fond du Lac, WI

Nice hotel. Friendly staff. Would go back.

Posted Sep 16, 2014
Stayed two nights. Good food. Lots to do. Would go back.
3 out of 5
by A verified traveler from wisconsin

Great Location, Mediocre Room, Expensive Amenities

Posted Sep 16, 2014
My family loved the water park. Location is beautiful. The rest seems over-hyped. Ate at the restaurant (not the steak-house) - mistake! Room had a great balcony. But, visible mildew in shower just shouldn't happen at a resort that has to add a high-end resort tax to your bill. Beds were okay - towels were hard / rough - just really disappointed!
1 out of 5
by A verified traveler from Elgin, IL

Worse hotel I have stayed for the price.

Posted Sep 11, 2014
Room was horrible. Smelled like humidity. Will never stay ever again.
2 out of 5
by A verified traveler from S

Time could have been better.

Posted Sep 8, 2014
The room smelled like cat pee, and dirty wash rag. Also the hotel staff was cold and rude. We had a good time in the water parks but they where understaffed with lifeguards. We good to the Dell's at least 2 times a year, and will not be going back there.
2 out of 5
by A verified traveler

Not a Good Value

Posted Sep 6, 2014
Pros: Both the indoor and outdoor water parks are good with a variety of attractions.
Cons: Attention to detail in the rooms.
The waterparks are great. The room was not worth the money. Mold & Mildew in the bathroom. Hair in the sink. Rod to secure the sliding glass door was broken. No ironing board or iron in room (empty racks where they used to be). There was an unpleasant odor in the room. When I called to get an extra pillow, they said there were none. We've stayed at several water park hotels, in and outside of the WI Dells, and this was the worste value of all. If you're going to charge people this kind of money for a room - it needs to be in order! Details count. This is an annual Labor Day tradition for us, but we won't be back to Chula Vista.
4 out of 5
Recommended
for Everyone
by A verified traveler from La Crosse, Wi

Not bad.

Posted Sep 4, 2014
I would probably stay again. It wasn't the best I've Stayed at but it was nice. The girls at the front desk were nice..didn't eat breakfast there. The line was ridiculous.
4 out of 5
Recommended
for Everyone
by A verified traveler from Ontario, Canada

Convenient

Posted Aug 18, 2014
Pros: Well maintained. Several restaurants on site. Both an indoor and outdoor water park.
Staying at the resort made it easy for us and our grandchildren to take advantage of all aspects of the waterpark.