The hotel staff, when you could find them, were helpful and friendly. The room was relatively clean, my issue was nothing worked quite right, the AC barely cooled, the microwave barely worked, and the fridge froze everything. The breakfast consisted of toast, bagels, cereal and yogurt. The pool was nice and warm which is the only reason I gave this hotel a 2 star. It is also located right next to a very busy truck stop. I don't think I will be staying here again.