Ratings based on 301 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Aurora IL

Great for kids

Posted Jul 22, 2014
Pros: Everything!
Cons: Scoops was rather pricey and the polish was coming off the next day. The 14 year old went to the other salon and that was pricey also.
I took my 3 granddaughters, ages 14, 9, and 5. They loved it. They've already asked when are we going again! The staff was very helpful and kind. After getting ice cream, the youngest dropped hers and the staff refilled it immediately with no charge. Story time was great, and the coloring was great for the 5 year old. The water park had slides that kept the 14 and 9 year old happy. They loved the hollow tornado. The wave pool wasn't as rough as other wave pools which was wonderful because I didn't have to worry about anyone drowning. Magic Quest was lots of fun for the older ones. The staff in the gift store were especially helpful. Explaining the paw passes helped and waiting for their tattoos, which they still have because of the kind gentleman's recommendations. All in all it was great. We plan on coming again.
4 out of 5
Recommended
for Everyone
by A verified traveler from b

Comfortable, kids friendly

Posted Jul 22, 2014
Very nice well maintained surrounding...only thing I notice the headboards were dusty , when kids try to climb around, wish they would pay more attention to little details like this ...but over all it's a comfortable place and the waterpark is an A plus!
3 out of 5
Recommended
for Everyone
by A verified traveler from green bay, wi

Posted Jul 21, 2014
Very nice hotel, but very expensive! They really ping you at every turn.
4 out of 5
Recommended
for Everyone
by A verified traveler from madison

Great for families but rooms need updating

Posted Jul 21, 2014
We had a wonderful time. The rides were a blast and our children ranging in age from 9-20 were happy. The omelette chef was particularly engaging with everyone. It's as if he was cooking a personal meal in his home! This former navy chef is an excellent asset to your staff. The work out room was terrible. Two machines were so outdated that they did not work. There was no TV, no windows and it was dark. I was expecting a better work out area, particularly while on vacation. Also, the rooms could use a little update as well.
4 out of 5
Recommended
for Families
by A verified traveler from New Lenox, illinois

The mattresses needed to be replaced, way to soft

Posted Jul 19, 2014
Pros: The water park.
Cons: replace the wattresses
Location: it was close to a lot, food, and activities
In general it was a good place to stay, water park was great,
5 out of 5
Recommended
for Everyone
by A verified traveler from A

Family Friendly Hotel

Posted Jul 14, 2014
Was an amazing time, extremely family friendly. Waterpark staff was extremely diligent and made me feel safe with my boys in the water . They loved story time and making their animals to take home!
3 out of 5
by A verified traveler from Menomonee Falls, Wi

Please check room asap

Posted Jul 14, 2014
My room was smaller than I ordered. I ordered the wolf den for the kids. The picture of the room was not what I got I was told not all rooms have been updated yet! But it still cost me $440 for one night which seems like an updated price lol. I had room 222 which is the half sized room. My view was a parking lot so I couldn't open my window. It was also the first room on the floor so I heard footsteps all night. Everything else is great and it's a good thing I only spent eight hours total in the room but next time I might just come to the waterpark and not spend the night! What a rip! I only saved $30 by using expedia so I should have not gotten a room like I got half off!
3 out of 5
by A verified traveler from Madison

Too expensive for what you get

Posted Jun 30, 2014
The room was really nice but for 600 dollars I'm not sure it was worth it. The howling tornado was awesome the rest of the Waterpark is for little children. They should upgrade their Waterpark it was kind of outdated. All in all in was a good experience but for 600 I wouldn't recommend it.
5 out of 5
Recommended
for Families
by A verified traveler

Outstanding location, close to interstate highway,

Posted Jun 14, 2014
Pros: Great Place
Cons: Really nothing, they have check in and customer service down to a science.
Location: Wisconsin Ducks, Jet Boat Ride, Water Parks, Noah Ark
Great location to take the grand kids and experience the attractions located at Wisconsin Dells. Hotel is very clear and the family suites are great for a family of 6, felt more like home.
3 out of 5
Recommended
for Everyone
by A verified traveler

not for a over night stay

Posted Jun 9, 2014
Got in at 9:00PM had to check out at 11:00 am all pools close at 9:00PM and open at 9:00. Just wanted a little water time.