Ratings based on 75 Verified Reviews
They paid and stayed. We double-checked.
3.0 Room cleanliness
3.2 Service & staff
3.0 Room comfort
2.8 Hotel condition
They paid and stayed.
Recommendedby Jill W. from Rochester, MN
Mixed feelingsPosted Sep 4, 2013 on Hotels.com
From the looks of the outside of the hotel, I was expecting better interior space. Pool area and lobby were very nice, but bedroom was just mediocre. Beds weren't very comfortable, but they were passable. Some of the towels in the bathroom were stained and/or raggy. There was a small table in the room and two chairs that didn't match. Microwave and small refrigerater included. Pretty bare bones, but if you are just there to play at the Dells and sleep here, it will do. Air freshener in room was overpowering at first, but we got used to it. Lobby ran out of tea and had no more to offer, but hot water and coffee were offered for free. No continental breakfast offered. The location of this hotel is at the end of the Dells strip. It's close to shopping, food, and waterparks.
for Everyoneby Kim
Great AFFORDABLE place.Posted Sep 2, 2013
Pros: Friendly staff, price, microwave and refrigerator in our room, convenient location...
Cons: Continental breakfast would be nice.
Location: Waterparks, go carts, mini golf...
Nice, close to attractions, great offers, comfortable. Spent 8+ hours at a Waterpark, came back to hotel and kids swam another 2 hours in their pool with small slide and young kid friendly water play area. Kids enjoyed the Outdoor pool, too.
for Getaway With Friendsby Scott from Surprise, Az
Posted Sep 2, 2013 on Hotels.com
First time I used the bathroom I noticed that there was Dried Urine on the Back of the Toilet and on the Floor behind the toilet. Nasty.....
for Business Travelersby brndhwk from red wing mn
Posted Aug 30, 2013 on Hotels.com
Found hair in my sheets as I'd they hadn't been cleaned. Could tell the bathrooms were not being cleaned well. Stained shower curtains. Would not go back.
for Familiesby A verified traveler
stayPosted Aug 28, 2013
Pros: pool areas
Cons: smell of rooms and cleaning around bed frames
pool areas in and out very nice. room smelled of must and vinegar, mainly in sink and bathroom area. carpet was not clean around bed frame. best thing about hotel was the pools.
Recommendedby A verified traveler
needs up-datingPosted Aug 24, 2013 on Hotels.com
We have stayed at New Concord Inn several times over the last 20 years and never have expected a fancy hotel but always felt it was a nice place to stay. This time was disappointing. What happened? The room was marginal, dirty carpets, dirty carpets in the elevator, no towel bars but the brackets were still there, a hole in the bathroom floor tile, plastic cups, and such poor quality soap that it wouldn't even lather up. We like coming to the Dells each summer for the water slides so appreciate the tickets to Noah's Ark and the location is good for some of our favorite restaurants. I hope that they will up-date and clean up.
for Familiesby G from michigan
2 night stayPosted Aug 23, 2013 on Hotels.com
We were not impressed. Stains on the floors, very small bathrooms, handles missing off the dressers. The back door lock was broken so anyone could get in. I would have been content with a nice coffee bar in the morning in exchange for a breakfast, but it was a simple coffee machine with a basket of sugar packets and powdered creamer. In tiny styrofoam cups with no lids....made it hard to return to our room. The beds were comfy and there was a fridge and microwave. No coffee maker in room. Nice pool area that our 5 yr old enjoyed. Shower gel in the bathroom was empty. Building looked really nice on the outside, but was very outdated on the inside. Window was broken out of one of the stairwell doors. I would never stay there again. It met our most basic needs of a place to sleep, but not much more than that. With the broken latch and window it raised concerns for our safety.
for Business Travelersby Avive from Chicago
I would not stay here again. EverPosted Aug 16, 2013 on Hotels.com
Poor room hygiene. Both rooms had a smell of dampness. Bathrooms smelled and there was hair all over the floor. Towels were dirty and the items in the room (lamps etc) were rusty, dusty and outdated.
for Familiesby rob
Posted Aug 13, 2013 on Hotels.com
for Familiesby A verified traveler
Posted Aug 10, 2013 on Hotels.com