Ratings based on 521 Verified Reviews

They paid and stayed. We double-checked.
2.9 out of 5
76% of guests recommend
3.0 Room cleanliness
3.2 Service & staff
2.8 Room comfort
2.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Horrible

Posted Feb 23, 2015
Bathrooms were disgusting in our room and at the pool. Water park was awful. We actually wondered if the lifeguards were a joke. I've never seen such a thing. Paint from the water attractions was floating in the water everywhere. I will never go back and really wanted my money back. My son is puking 24 hours after being there, coincidence I don't think so.
1 out of 5
by A verified travelerfrom Chicago IL.

This place is a dump

Posted Feb 18, 2015
Hotel being renovated unable to access lobby or pool without going outside from our room. Waterpark with rusty equipment. Hot tub jets do not work holes in the rock wall that hot tub backs up too. Tiki bar closed. Heat In room would not shut off went to open window and it was broken. Beds rock hard. Horrible stay! Would of left but everything was booked due to multiple sporting events going on that weekend.
3 out of 5
Recommended
for Everyone
by A verified traveler

Hotel Stay

Posted Feb 17, 2015
Our room was ok.. The tub filled up with water when taking a shower and the shower head is very low that I had to kneel while washing my hair and I am not overly tall. The sink made a high pitched noise when turned on and was not pleasant having to walk outside to get to one of the water parks with the weather being so cold!! I understand the hotel is being renovated but you shouldn't have to walk outside.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom chicago il

Nice

Posted Feb 16, 2015
Kids had a good time. Nice place for the price. They accommodated a family of 6.
2 out of 5
by A verified traveler

Currently being re-modeled

Posted Feb 16, 2015
Hotel doesn't look like it has been updated since the 70"s. It is currently being remodeled, but the rooms available at this point are disconnected from the hotel lobby. So you need to walk or drive around the building. We couldn't get into our room as the card key didn't work. It took maintenance about an hour to fix. Would not recommend this hotel at this time. Our stay was Feb. 2015.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Milwaukee, Wisconsin

Nice and great for small kids

Posted Feb 11, 2015
Had a great time the kids were excited nice little weekend get away.
3 out of 5
by A verified traveler

The room was clean, but water park is very outdate

Posted Feb 10, 2015
Pros: The room was clean. Close access to resteraunts.
Cons: The hotel needs updating as a whole. Not the worst hotel I have ever stayed in, but definitely needs upgrading.
Location: Location was good.
The room we had was clean and the staff was friendly. However, the water park is very outdated and in need of major renovation. Hot tubs in water park were not working properly. One had hot water but no jets working and the other was completely out of service. An all right place to sleep but not that great of a water park adventure. Also, needs some work on the sound proofing.
3 out of 5
Recommended
for Families
by A verified traveler

Posted Feb 3, 2015
We ususally stay here for one night, when on ski trip. We have 7 year old and 1 1/2 year old. Both have fun playing in indoor water park, althought it is not a neccessary big water park (thus the price for stay is quite ok). I only wish they would have a regular (even not too big) swimming pool for parents or older kids. Overall, it's a pretty nice and relatively innexpensive place. One hint - book through Expedia, as the prices on Hotel's website are always higher compering to Expedia's prices.
3 out of 5
Recommended
for Families
by A verified travelerfrom minnesota

Good for little kids

Posted Feb 3, 2015
The watermark was unremarkable from an adult perspective, but pretty fun for kids.
2 out of 5
by A verified traveler

What may have been nice, has now turned rotten!

Posted Feb 3, 2015
Pros: To be fair, I did stay because of the cheap price.
While I haven't been to the Polynesian before, I can tell that in its day, it was a nice hotel. Unfortunately, the management has not kept up with the maintenance as the hotel has aged. While the lobby is clean, when we entered our section of the hotel from the parking lot, we were greeted by an off putting smell in the elevator. The hallways are are dark and the furnishing in the room, my guess, have not changed since it was built a number of years ago. The water park is showing obvious signs of decay. The faux rock that surrounds the hot tub, slides and lazy river are cracked/crumbling exposing the rebar and what looks like bare earth underneath. The hot tub was not hot, but luke warm. The kids park showed huge amounts wear and loss of paint. I am sure this was a nice hotel, but unless major updating is done, I would not recommend this.