Ratings based on 371 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
73% of guests recommend
3.1 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.7 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Over priced for property Smoke smelling room

Posted Aug 25, 2014
Not happy with this hotel Really disappointed and discusted By hotel. Totally misrepresented, over priced, Outdated, stinky smoke room
3 out of 5
by A verified traveler from Brodhead,Wisconsin

Cheap hotel

Posted Aug 25, 2014
Pros: Cheapest thing with a decent size waterpark
Cons: update the hotel, wifi in rooms, and clean it to get rid of the cigarette smell
This hotel is a bit out dated and needs to be updated. Also they need to make it so the wifi is accessible in your room instead of in the lobby. The biggest thing about the hotel is the cigarette smell in the halls because this hotel people were able to smoke in it at one point because next to the elevators their are still ash trays hanging up.
1 out of 5
by A verified traveler from Chicago

Posted Aug 25, 2014
Staff manners wer awful and ther was a mouse in my room...enought said Worst place I have reverted stayed
3 out of 5
Recommended
for Everyone
by A verified traveler

Not many rooms available

Posted Aug 25, 2014
Knobs mia on ac and fridge. Only one room key card worked. Batteries missing tv remote. Duct tape on carpet in hallway. One lifeguard missed child in trouble until I pointed him out. Hotel clean but worn out. Grandson had a great time at pools so probably would stay again if not so expensive
4 out of 5
Recommended
for Everyone
by A verified traveler

Good Deal for the Dells

Posted Aug 25, 2014
Love the tropical theme. Rooms all have balconies which is awesome. For the price you pay the water park that is at the hotel is worth it and not crowded. Nice tiki hut bars. The water park is not like the wilderness or Kalahari but for 120 a night compared to 300 to 500 i think its worth it. Just got a day pass to the Kalahari or Noahs ark for a little more action.
2 out of 5
by A verified traveler from MN

Worst Experience ever

Posted Aug 24, 2014
Pros: Nothing
Cons: Give me our money back.
Location: Location OK
I have never slept in a hotel that the beds were so bad, unclean bathrooms and no cleaning at all being done to our room. Pools were dirty and not serviced. Will never go back to this place again.
2 out of 5
by A verified traveler from menasha

The pool was nice, that's about it.

Posted Aug 21, 2014
Our hotel was room was dirty. Stand and goop on the floor, what looked like puke on the bed, and stains on the wall. Not impressed!
2 out of 5
by A verified traveler from tadi

Average

Posted Aug 21, 2014
The room was very dirty we asked for cleaning but nothing happen
1 out of 5
by A verified traveler from Chicago, IL

Unclean

Posted Aug 21, 2014
Pros: Nothing
Cons: Cleanliness of the rooms. Bedding.
Location: Location is fine. There are other waterparks to go to and the strip is not far at all.
As soon as we arrived at the hotel room we noticed a bad smell. It was a mix of moldy and cigarettes. Not to mention the bedding looked old and dingy as though it hadn't been washed. The patio area was full of bird droppings and cigarette buds. We were not happy at all with this hotel and cancelled our stay.
1 out of 5
by A verified traveler from Michigan

Old, dirty Hotel

Posted Aug 21, 2014
Pros: nothing
Cons: everything!
Location: Location is not in a great area, all the nearby hotels are run down, and a few look to be torn down. A few minutes drive will get you to lots of thin
This hotel is horrible, run down, very outdated, rooms were disgusting,old hard beds, small outdated tv, carpet was nasty, drapes fell down when I shut them. The hall ways in hotel had holes in them, the public restrooms were disgusting all over the hotel and waterpark. At check in, the staff was very rude, especially to those using Expedia. The waterpark was dirty, rundown, garbage all over. People were smoking in pool areas(not a great family environment). All in all, this was by far the worst hotel experience I have had. I had to apolijize to my son for taking him to such a bad place, next time I will spend the extra money to go to a nice place. Expedia, I would be ashamed to do business with this hotel!