Dear Priscilla,Thank you so much for the five-star rating. We are so happy to know that our team was able to find your son's Switch and that they were able to get in touch with you. We will be sure to pass your gratitude along to them. It would be a pleasure to host you again soon, so hurry back!

Dear Matthew,Thank you for taking the time to complete a review of your stay. We're sorry to hear your room was not as expected, and we encourage our guests to reach out to our front desk while they're with us as we are always willing to address any concerns as they arise arise. Rest assured, our housekeeping team is looking into the odor you mentioned, and we would be happy to discuss this matter further should you reach out offline. In the future, we hope you'll consider giving us another chance to impress.Thank You,Andy DesaiRamada Inn Wisconsin Dells

Dear Natalie,Thank you for your review and helpful feedback. It was our pleasure to serve you a convenient breakfast, and rest assured, we'll remind our team members of the importance of friendly service. Despite this, we trust you had a restful night's sleep in our comfortable accommodations. We hope you return in the future.

Hello Kenton, Per our records we see that your reservation was a "Non-Refundable" and you were not able to come to hotel and check in due to your personal reasons. Therefore, your reservation resulted in "No Show". In that case please contact Expedia or hotel to find other options for your reservation.

Dear Colleen,Thank you for being our guest and sharing your feedback. Our team is known for being one of the best in the business, so we are delighted you enjoyed our friendly service during your visit. That being said, we know there is no cap on improvement, and we would love to know what it would take to earn a five-star rating from you. Please feel free to reach out with any concerns you may have had during your visit, and we look forward to welcoming you back in the future.

Dear Felicia,We are honored you chose Ramada Wisconsin Dells to help celebrate your daughter's 2nd birthday, and we are delighted you had such a wonderful stay. Your kind comments about our delicious breakfast, spotless accommodations, and great service are truly appreciated and will be shared with the team. We look forward to welcoming you back for another great getaway.

Dear Kayla,Thank you for sharing your thoughts. We're concerned to hear about your experience upon arrival and the condition of your room. We take your feedback seriously and are committed to addressing these issues to ensure a welcoming and comfortable stay for all our guests. We value your input, and we hope to have the opportunity to provide you with a better experience in the future.

Dear Becca,Thanks so much for your review. We're delighted you enjoyed our friendly, hard-working team, and we also appreciate your feedback about our property. We'd love to welcome you back the next time you're in the area!

Dear Rachele,We are delighted that you had a great stay with us! From our comfortable room to our friendly team catering to your needs, we are pleased to have met your expectations. Your eagerness to return is the highest form of compliment we can receive. We can't wait to welcome you back to Ramada Wisconsin Dells, for another fantastic experience!

Dear Paul,We always appreciate hearing from our guests, and we're glad our tasty breakfast was to your liking. If there's anything we can do to make your next visit even better, please let us know. We hope to see you again soon.

Dear Michael,Our team members are the heart and soul of our whole operation, and we will gladly share your kind words with them. The pleasure was all ours to welcome you to Ramada Wisconsin Dells, and we look forward to serving you again!

Dear Deb,Thank you for choosing Ramada Wisconsin Dells! We take pride in providing our guests with a clean and welcoming environment, and your comments are a testament to our efforts. It was a pleasure to host you, and we look forward to welcoming you back!

Dear Chrisine,Thank you for reaching out, though it's distressing that you didn't bring your concerns to us while you were here. Our front desk team is committed to quickly addressing any issues onsite, and we are always willing to accommodate our guests and resolve any matters before departure, especially regarding something as severe as hair in your bed. Also, please understand that the guest is responsible for what happens in the room, including missing items during their stay. Your input is appreciated, and we wish you well.

Dear Mike,Thank you for choosing Ramada Wisconsin Dells and for taking the time to leave your delightful review. We are thrilled you enjoyed our comfortable bed, great location, and friendly staff. We are all excited about our wonderful renovations and look forward to impressing you even further on a future visit.

Dear Edgar,Thank you for your review. Based on your rating, it seems you enjoyed your overall experience. That said, while we are making improvements, we work hard to prevent their impact on our current guests, and we regret any disappointment in this respect. It was a pleasure having you here, and we hope you return soon.

Dear Tammy,Thank you for taking time out of your day to share your thoughts. While we are glad our staff upgraded you to a different room, we are disheartened that your time with us fell short of your expectations. We are constantly searching for ways to improve and will use your constructive comments to help us enhance the quality of our accommodations. While your time with us was less than ideal, we hope you'll revisit us for a better overall experience.

Dear Crystal,Thank you for taking a moment to share your comments. We were surprised and disappointed to read your remarks as our team follows all recommended guidelines for hot tub maintenance, and the claims you have made are quite serious. As we discussed with you during your visit, the chemical you mentioned is harmless baking soda, which was used to balance the pH of the pool and hot tub. Despite this, we are using your comments to ensure this information is as transparent as possible going forward. Please know that the safety of all of our guests is of the utmost importance. Should you wish to discuss this further, do not hesitate to reach out to us offline. We wish you all the best.

Dear Jorge,We always appreciate hearing from our valued guests and know that it is disappointing to see that your stay did not meet all your expectations. Specific feedback serves us best, so please consider reaching out and letting us know where we fell short so we can work to make positive changes. Additionally, we always encourage our guests to bring any issues to the attention of our front desk team so we can be sure your stay is returned to an enjoyable one while you are still with us. Thank you, and we wish you well on your future travels.

A weekend getaway is bound to be a good time. However, it only gets better when you stay at Ramada Wisconsin Dells. The convenient hot tub and comfy beds are perfect for R&R. We love to see that you and your partner had an amazing stay. Thank you so much for the perfect rating. Come back and visit us again anytime.

Dear Mike,Thank you for choosing Ramada Wisconsin Dells for your mini vacation. It was a pleasure having you here, and we're delighted that our comfortable bed and relaxing hot tub made for a perfect experience. We appreciate the positive review and look forward to your next getaway.

Dear William,Thank you for your feedback. We regret to learn about your disappointment in our accommodations, and we want to assure you that we've shared your concerns with the rest of our team so we can seize all opportunities for improvement. While your time with us was not as expected, we hope you'll come back and see us for a better overall experience.

Thank you for writing to us. While we are glad you enjoyed our stay and appreciated our hard-working staff members, we do wish we could have provided you with the excellent stay we are known for. If there is anything that could have been done to make your stay more enjoyable, please do not hesitate to reach out.

Dear Sarah,Thank you for allowing Ramada Wisconsin Dells to host your recent stay. It's wonderful to hear you had an enjoyable experience and that you appreciated the friendly hospitality provided, as well as the opportunity to try our delicious breakfast selection. We're grateful for your kind words, and we hope to welcome you back on another occasion.

Thank you for your five-star review of Ramada Wisconsin Dells! We're thrilled to know our front desk team contributed to an excellent experience for you. Getting such great feedback is rewarding and fuels our commitment to offer top-notch service continually. We hope to welcome you back soon!

Dear Michael,It is wonderful to know that you had an excellent experience with us! Thank you for your perfect rating and for mentioning our rejuvenating spa bath. It was a pleasure having you here, and we hope you return soon!

Thank you so much for choosing to stay with us at Ramada Wisconsin Dells. Providing our guests a comfortable stay is one of our top priorities. Consequently, we are delighted to hear that you felt comfortable during your stay. We hope the rest of your travels were a success, and we hope to see you again soon.

Dear Monte, Thank you for taking the time to leave a review. We regret to learn of your disappointment with your experience. Cleanliness is one of our top priorities and will be discussed thoroughly by our dedicated team as we make the appropriate changes. Also, please know that there is an outlet on the wall between the beds. In our king rooms, there are outlets on the lamps and on either side of the bed. Nevertheless, we appreciate your feedback and hope you'll give us another chance.