Ratings based on 122 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.5 Hotel condition
They paid and stayed.
Recommendedby A verified traveler from Illinois
Excellent locationPosted Jul 26, 2013 on Hotels.com
We enjoyed our stay, primarily due to indoor pool and proximity to restaurants and other attractions. Hotel needs to upgrade refrigerators and microwave ovens. Also, bed linens did not appear to be as fresh as they should. We had to continue to ask for more washcloths when it was very obvious that we had 4 people in our room. Hotel staff always responded positively to all our requests.
for Familiesby Alex from MN
Posted Jul 10, 2013 on Hotels.com
Hotel description is wrong and way overpriced, property is in need of updating desperately! Would only stay here as last resort!
by lis from illinois
Ok but needs updatingPosted Jun 18, 2013
Location: Location was good. We attended dance completion at kalahari. Very convinent.
The hotel is just ok. It is outdated. Needs to be remodeled and into 2013! We did go to the grille for breakfast which was very good. The waitress was very friendly .wanted later checkout. And we're not very accommodating.
for Business Travelersby Sharon from Wisconsin
There needs to be a place like this for familiesPosted Jun 5, 2013 on Hotels.com
I want to give the place a positive review because there needs to be a reasonably priced place for families to afford. However, our beds had blankets but no duvet or spread? That seemed a bit strange. Also the carpet looked really old and perhaps quite soiled. But for the price in such a prime location it was well worth it. You can't expect the 5-star hotel for that price!!
for Overnight Stay Before Destinationby Josh from Milwaukee
Winter Christmas year around?Posted Apr 28, 2013 on Hotels.com
My high marks for the hotel would be the convenience of the location, near the highway and the Dells. They are next to the Kalahari which is one of my favorite places to visit. Low points after my visit are the cleanliness, condition of the room and kind of smelly. I gave an average and overall score of 3. I can understand the “Winter” theme and Christmas but they need to do away with that and warm the decor and renovate the hotel with a modern touch. Felt cold and old.
Recommendedby A verified traveler
Posted Apr 25, 2013 on Hotels.com
by A verified traveler
Good enough for the pricePosted Apr 17, 2013
Location: Right next to the Tanger Outlet Mall, but a fair distance to downtown attractions.
Its a typical Wisconsin Dells hotel - used and abused. Outdated and overused, you can tell they try their best to at least keep it clean.
for Shoppingby Sharon from Custer, WI
close to shopping & restaurantsPosted Apr 17, 2013 on Hotels.com
Pleasantly surprised. I knew that it was an older hotel and it was friendlier and cleaner than most of the chain hotels. We would definately stay again.
for Familiesby Tara from West Allis, WI, USA
Great location!Posted Apr 7, 2013
Pros: My daugher loved the indoor children's pool. It was just her size.
Location: It is very close to the mall and many restaurants/attractions.
My family had a great time. It is in a wonderful location, close to what we were there to visit, see and do. The staff were very friendly and helpful.
for Familiesby A verified traveler
Great hotel for families!Posted Apr 5, 2013
Pros: Lower rates and not a two night minimum.
Cons: Cleanliness and bed sizes
When I booked the rooms, it said it had 2 queen beds. When we received our rooms, there was 2 double size beds. The hot tub was in the middle of the pools, so it was very loud and there were kids in and out of it.