Ratings based on 152 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice for a getaway weekend

Posted Aug 19, 2014
Pros: Our room was a very good size (king suite) and quite during the night. The bedding was very comfortable and we slept well.
Cons: The shower in the pool area was out of order, and was reported to management.
Location: Lot's of restaurants in the area, plus convenient to Boston and Salem.
We needed a place convenient to Boston and surrounding areas, and this hotel fit the bill. The staff was very pleasant and accommodating, and the hotel itself was nice in a good area. Only inconvenience was the number of guests hitting the breakfast area at the same time.
Comment from Hotel Management
Aug 25, 2014 by HotelMgmt, Hotel Management
We’re happy to learn that our hotel suited your needs for your trip to the Boston area! It’s great that our accommodations provided you with a peaceful and relaxing place to rest your head over the weekend. We apologize that the shower in our pool area was not in service during your stay and we hope that it didn’t cause much of an inconvenience. Your review of the Residence Inn by Marriott Woburn is greatly appreciated and we welcome you to return the next time you’re in our area.
1 out of 5
by A verified traveler

Awful!! Dirty and rude

Posted Aug 19, 2014
Terrible. The staff "informed" us of false information. Told us the t was going to be compliments of the hotel. Hotel room was dirty and not anything like the photos posted online. Sheets on the bed were dirty. Thermostat in room didn't work properly. Overall an awful experience. Would not recommend to anyone!! Too much money for a terrible experience.
Comment from Hotel Management
Aug 28, 2014 by HotelMgmt, Hotel Management
Although we don’t have all of the details regarding your stay, we would like to take this opportunity to apologize that your experience did not meet your expectations. The issues you have reported are very out of character for us and we will be certain to share your comments with our housekeeping and maintenance departments. We hope that you will give us an opportunity to regain your trust in the future and we thank you for sharing your concerns.
3 out of 5
Recommended
for Everyone
by A verified traveler

excessive pet charge

Posted Aug 18, 2014
excessive pet charge, $100 wasn't obvious prior to check in
Comment from Hotel Management
Aug 25, 2014 by HotelMgmt, Hotel Management
Your feedback on your recent experience is greatly appreciated. Our pet pet fee is posted on Expedia and we apologize if you were not aware of this. We hope that you will visit us again in the future.
5 out of 5
Recommended
for Everyone
by A verified traveler from memphis

Easy highway access

Posted Jul 9, 2014
Pros: Surrounded by parks
We love our room. It was roomy, the bed was comfortable and has an easy access to the highway.
Comment from Hotel Management
Jul 14, 2014 by HotelMgmt, Hotel Management
A good night’s sleep is the key to a wonderful traveling experience, and we’re glad that our signature beds provided you with that! It’s great to learn that our location and accommodations at the Residence Inn by Marriott Woburn met your expectations. We hope you’ll join us again the next time you’re in our area! Thank you for commenting on your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from newyork newyork

Posted Jul 8, 2014
The hotel was clean and the staff was helpful and friendly
Comment from Hotel Management
Jul 14, 2014 by HotelMgmt, Hotel Management
Your review of the Residence Inn Woburn is greatly appreciated! Visit us again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 8, 2014
Cons: More Parking
Went to Boston for family gathering. Hotel met all expectations, Pleasant staff. Very clean. Nice breakfast. Would stay there again.
Comment from Hotel Management
Jul 14, 2014 by HotelMgmt, Hotel Management
We’re looking forward to having you back at the Residence Inn by Marriott Woburn! It’s great that our hotel suited your needs for your family trip. Thank you for commenting on your stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from NJ

About a 20 min ride to Boston

Posted Jul 7, 2014
Good place to rest after a day sight seeing. Good breakfast.
Comment from Hotel Management
Jul 14, 2014 by HotelMgmt, Hotel Management
Thank you for reviewing the Residence Inn by Marriott Woburn. We’re pleased to learn that you had a satisfying stay. It would be wonderful to have you back on a future trip to the Boston area.
3 out of 5
Recommended
for Everyone
by A verified traveler from Nova Scotia

Nice hotel. Easy access to Boston attractions

Posted Jul 7, 2014
Pros: It's location. Friendly, helpful staff
Cons: More in room information.
We enjoyed our stay. The breakfast buffet was a pleasant surprise. We found it easy to access the Boston area attractions and shopping outlet such as Kittery. We would liked to have found an information binder in the room with hotel and area information. We relied in staff who were very helpful to give us the information.
Comment from Hotel Management
Jul 15, 2014 by HotelMgmt, Hotel Management
There are so many great shopping centers in the Boston area and we’re glad that our location made it easy to take advantage of them! When you have a long day of exploring planned, you need to start your day off right. We’re happy that our complimentary hot breakfast buffet helped you do so. Your feedback is greatly appreciated and we will definitely consider your suggestion. We hope you’ll visit us again at the Residence Inn by Marriott Woburn!
5 out of 5
Recommended
for Everyone
by A verified traveler from Windsor, CT

Pleasant stay

Posted Jul 6, 2014
Pros: It was quiet and pleasant stay.
Cons: More Vegan options for breakfast I think
Location: Boston city!!!! Close proximity to lot of eating places.
We stayed here just for one night during our two day tour of Boston. We chose this as we wanted to stay away from hustle of Boston city yet close enough to be able to visit it after a short drive.
Comment from Hotel Management
Jul 15, 2014 by HotelMgmt, Hotel Management
When you’re traveling, peace and quiet are important, so you can rest with ease and have plenty of energy for sightseeing and fun. We’re so happy to learn that the Residence Inn by Marriott Woburn provided you with a relaxing retreat during your tour of Boston! We always appreciate receiving feedback from our guests and we will certainly discuss offering more vegan options for our hot breakfast buffet with our dining staff. It would be a pleasure to serve you again on a future stay.
5 out of 5
Recommended
for Everyone
by A verified traveler from New Orleans

The best stay ever!

Posted Jul 1, 2014
Pros: EVERYTHING, one of the best stays at any hotel
Cons: Can think of any so much was provided
Location: Great restaurants, clean area, good shopping.
The best room for the cost by far. Clean and every amenity available. It felt better then being at home.
Comment from Hotel Management
Jul 9, 2014 by HotelMgmt, Hotel Management
Learning that your stay at the Residence Inn by Marriott Woburn was your best ever is simply incredible! We strive to provide our guests with the most comfortable experience possible and we’re glad that our accommodations felt better than home. Your kind words are greatly appreciated and we would love to have you back soon.