Ratings based on 215 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston

Escape From Winter Woes

Posted Mar 3, 2015
Pros: The kitchen, free breakfast, free wifi, the bed.
Cons: Housekeeping could use more attention to detail.
Location: Convenient to major highways and commuter rail. Close to Target for getting anything you forgot.
I booked this room to escape from my ice dam plagued condo. I needed a break from hearing water dripping and seeing water stains. This room fit the bill - affordable, comfortable, and the pool and free breakfast were bonuses! The hotel staff were very friendly and efficient. Our check in and check out were easy. The kitchen staff did a great job making sure all the breakfast foods were restocked. The room itself was very comfortable and had a nice view of the surrounding trees. Also, the room was quiet so we had no problem sleeping. My only quibble is that I found some knives in the cupboard that hadn't been cleaned, and the maid left conditioner but no shampoo. So housekeeping could pay more attention to the details. The pool is on the small side, but it's nice that it's inside so I could got for a swim in the winter. The hot tub wasn't hot enough for some, but it was fine for me. Go during the day because in the evening a lot of kids are there. Overall, we had a very pleasant weekend and it was nice to take a break from this year's awful winter!
Comment from Hotel Management
Mar 9, 2015 by HotelMgmt, Hotel Management
All the snow in Boston has made this winter a difficult one, but we’re glad that the Residence Inn by Marriott Boston-Woburn provided you with a warm, relaxing retreat from it all. Our pool is the perfect place to relax and unwind when you’re dreaming of summer and it’s great that you took advantage of this amenity during your stay. We’re also thrilled that you received great service from our buffet staff and we will be sure to share your feedback with our housekeeping department. Thank you for sharing your experience with us; it would be a pleasure to serve you again.
5 out of 5
Recommended
for Families
by A verified travelerfrom England

Great out of town location

Posted Feb 17, 2015
Pros: Everything.
Cons: Glazing was tested by the subzero temperatures and should be reviewed.
Location: Target next door.
We stayed here during THE STORM, you know . . . the biggest since 1978. The staff were amazing. They all turned up and worked. Breakfast was excellent. By lunchtime all the roads, in between the guest cars and the guest cars windshields were groomed. This was all despite the sub zero temperatures and driving snow. AWESOME. The staff also located open restaurants for the guests in the evening and put on soup at lunchtime. Thank you and well done
Comment from Hotel Management
Mar 6, 2015 by HotelMgmt, Hotel Management
Regardless of the weather, our goal is always to ensure our guests are comfortable and well taken care of. We are very delighted to discover that our efforts during the snow storm truly made a difference during your stay at the Residence Inn by Marriott Boston-Woburn! Thank you for sharing your experience with us; we would be honored to serve you again.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 19, 2015
excellent staff...beautiful room....loved it...will definitely be back.
Comment from Hotel Management
Mar 7, 2015 by HotelMgmt, Hotel Management
We’re excited that you will be joining us again at the Residence Inn by Marriott Boston-Woburn! It’s wonderful to learn that you enjoyed our accommodations and service. Your comments are greatly appreciated.
4 out of 5
Recommended
for Families
by A verified traveler

Hotel proche Boston

Posted Jan 5, 2015
Bon hotel familial, très propre. Piscine et jacuzzi bien chauds. Accès Boston rapide. Nous avions réservé une suite, on nous en a donné 2 pour le même prix, nos grands ados ont apprécié. Nous y retournerons avec plaisir.
5 out of 5
Recommended
for Families
by Geraldfrom BARRINGTON NH

GREAT LOCATION

Posted Dec 27, 2014 on Hotels.com
JUST AWSOME
Comment from Hotel Management
Mar 14, 2015 by HotelMgmt, Hotel Management
Thank you for commenting on your stay at the Residence Inn by Marriott Boston-Woburn! We’re glad that you had a wonderful experience at our hotel and we welcome you to return.
5 out of 5
Recommended
for Families
by Jenniferfrom Wells, ME

Clean and convienent!

Posted Dec 23, 2014 on Hotels.com
We stayed at this hotel this weekend and I don't have anything bad to say. It was a fantastic hotel. The rooms were spotless, the customer service was amazing, the breakfast was delicious, and the location was perfect! If we ever need to stay near Boston again we will be trying here. The pool was a little small and over chlorinated, but the kids didn't notice.
Comment from Hotel Management
Mar 7, 2015 by HotelMgmt, Hotel Management
Thank you for letting us know about your time with us at the Residence Inn by Marriott Boston-Woburn! We’re thrilled that your family received great service, found our accommodations to be tidy, and enjoyed our complimentary breakfast buffet. Our indoor pool is maintained at the suggested level of chlorine, but we will share your comments with our maintenance team. We would love to have you back on a future visit to Boston.
4 out of 5
Recommended
for Business Travelers
by Robertfrom Long Valley

Neat, Clean and Spacious

Posted Dec 20, 2014 on Hotels.com
Stayed one night on business. Plenty of room, spacious, neat and clean. Also plenty of pillows. I only wish that the bed was more firm. Staff was courteous and helpful. The morning breakfast was free and very good. Coffee was also good. I would return to this property.
Comment from Hotel Management
Mar 7, 2015 by HotelMgmt, Hotel Management
We hope to see you again soon at the Residence Inn by Marriott Boston-Woburn! It’s great to learn that our spacious, suite-style accommodations and our complimentary hot breakfast buffet provided you with comfort and ease during your business trip. Thank you for commenting on your stay.
5 out of 5
Recommended
for Couples
by jose r.from massachussetts

Super happy...

Posted Dec 5, 2014 on Hotels.com
I stay in this hotel about 5 time and I have to say !!! This one of my favorite hotel... see you soon guys...
Comment from Hotel Management
Feb 21, 2015 by HotelMgmt, Hotel Management
Thank you for your continued loyalty to the Residence Inn by Marriott Boston-Woburn! We’re touched to learn that we’re your favorite hotel and we, too, are excited about your return.
4 out of 5
Recommended
for Getaway With Friends
by dawnfrom Maine

Hot Tub and Pool dirty but otherwise excellent

Posted Nov 28, 2014 on Hotels.com
The hot tub and pool were super dirty with slime on the walls of both. Other than that, the place was great! It is a convenient location and the staff was great. Also, the breakfast was good and not just your run of the mill continental breakfast. I'll stay again but I sure hope they clean their hot tub and pool next time so I can enjoy them.
Comment from Hotel Management
Feb 21, 2015 by HotelMgmt, Hotel Management
We look forward to welcoming you back to the Residence Inn by Marriott Boston-Woburn! It’s great that our dining options at our complimentary hot breakfast buffet impressed you. Our pool and hot tub facilities are cleaned regularly and we apologize that they did not meet your expectations; we have shared your comments with our maintenance department so they can look into what you’ve mentioned further. Thank you for your insight.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Bangor, ME

Great stay

Posted Nov 24, 2014
Stayed 2 nights for MIT Splash. Easy commute, good and convenient breakfast in am. 2 bedroom suite had fireplace, and everything 5 of us needed. Nice and clean. Excellent staff, very helpful and accommodating. Kids enjoyed pool. Thanks
Comment from Hotel Management
Dec 1, 2014 by HotelMgmt, Hotel Management
MIT Splash is such an incredible program and we’re so happy that you joined us at the Residence Inn by Marriott Boston-Woburn for this event! It’s great that our 2-bedroom suite provided plenty of space for your family to get comfortable and that amenities, like our fireplaces and indoor pool added to your experience. Your review of our hotel is very appreciated and we hope that you will return again soon.