Ratings based on 28 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
93% of guests recommend
3.9 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jun 19, 2014
Nice hotel; reasonably priced; restaurant attached; enjoyed live music on patio!
Comment from Hotel Management
Jan 24, 2014
Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your time at the hotel. The attached Green Mill Restaurant does offer a very fun experience every Wednesday night with their live music out on the patio. We are glad that you took advantage of that. We look forward to your next visit with us.
3 out of 5
by A verified traveler

One nighter.

Posted Apr 28, 2014
Pros: My children enjoyed the pool. I felt the breakfast was nice.
Cons: Some updates to the rooms.
Location: Not far from downtown St. Paul.
The sofa bed was uncomfortable. There were stains on the sofa cushions. The carpet was very dated.
Comment from Hotel Management
Jan 15, 2014
Thank you for reaching out and writing your review. We are sorry you were not satisfied with the pull-out sofa and carpet presentation in your room. We will discuss the conditions of your guest room with our staff to ensure all guest rooms are up to Country Inns and Suites by Carlson standards.
1 out of 5
by A verified traveler

Staff was rude, and we cancelled our stay.

Posted Apr 8, 2014
The woman working, should either not work nights, or not work in a customer service industry. Her attitude and treatment, was the worst I have ever experienced, her name was Gayle!
Comment from Hotel Management
Jan 8, 2014
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service. I will follow up on your concerns and assure you that this type of service will not happen again.
5 out of 5
Recommended
by Terry Buringrud from Tower City, ND 58071

Luv Country Inn

Posted Jan 21, 2014 on Hotels.com
We, my wife and I, were absolutely delighted with our one night stay. The room was easy to control the temperature, the beds were very comfortable, and the bathrooms were exceptionally clean. Also the breakfast was DELICIOUS! Thank you Country Inn!!
Comment from Hotel Management
Jan 28, 2014
Thank you for your feedback and for taking the time to write about your experience. We are happy to see that you enjoyed our comfort-first, guest room temperature control and our hot complimentary breakfast! We look forward to your next stay with us.
5 out of 5
Recommended
by Bev Penner from Ontario

Great for families

Posted Jan 5, 2014 on Hotels.com
This is a great family-oriented hotel, with a large pool area with hot tub. The breakfast area is also large and has a great hot breakfast.
Comment from Hotel Management
Jan 14, 2014
Thank you for your feedback and for taking the time to write about your experience. We are happy to read that you enjoyed our great pool area and nearly brand new breakfast space! We look forward to having you stay with us again in the future.
2 out of 5
Recommended
for Families
by Frequent Traveler from TN

Disgrace to the Carlson brand

Posted Dec 29, 2013 on Hotels.com
Normally, we find Carlson hotels consistent and high quality. This location was a disappointment. While the housekeeping and room service staff were wonderful, the front desk and management staff were rude, condescending, and unhelpful.
Comment from Hotel Management
Jan 9, 2014
We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receive our best service possible throughout their entire stay. I would like to apologize personally for that and would hope that we can make the adjustments necessary to make all future stays with us more enjoyable.
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 21, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Nov 16, 2013 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified traveler

Wonderfully comfortable stay

Posted Oct 26, 2013
I attended a woman's conference in Minnesota I needed a place to stay. I like the reviews for this hotel and decided to book my stay at the country Inn and Woodbury. The hotel is beautiful comfortable clean and the pool is wonderful. I highly recommend for anybody to stay at this hotel.
Comment from Hotel Management
Jan 24, 2014
Thank you for your feedback and for taking the time to write about your experience. We couldn't be happier to hear that you decided to stay with us! It is great to find out that you enjoyed yourself here and hope to see you again when the conference comes back to town.
5 out of 5
Recommended
for Everyone
by Teri

Better than expected

Posted Oct 14, 2013
We chose this hotel for the location & hoped it was clean. We were pleasantly surprised by how clean, quiet, safe, & friendly the hotel was. Thanks to the staff.