Ratings based on 119 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
95% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from Wisconsin

Room was clean, however bed was not the greatest.

Posted Jun 19, 2015
Pillows were flat. Excellent continental breakfast though. Anything from pancakes to yogurt and fruit available.
2 out of 5
by A verified traveler from Wi

Under Construction

Posted May 30, 2015
Pros: staff was nice
Cons: let people know that you have no pool or hot tub
We rented a room to go shopping, out to dinner and relax in the hot tub, just us girls (no kids). We got there and the pool was under construction, as was the hot tub and the lobby. The "breakfast area" was a couple larger tables so two people sat at a table that 6 could sit at. We specifically booked this for the pool/hot tub and location and it sucked, I partially blame this on the hotel and Expedia for not at least giving us a heads up so we knew.
Comment from Hotel Management
Jun 3, 2015 by Christine, Hotel Management
Dear Guest, Thank you for taking the time to write this review. We truly appreciate our guest's feedback as it helps us make improvements on problem areas. I regret that you had a poor experience at our hotel. I will share your comments with the rest of our team to ensure that these problems will be resolved. We hope that this does not affect your decision to stay with us in the future. Best regards, Christine Guest Service Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Woodbury, MN

Posted May 26, 2015
It was great. I had a good night sleep and felt at home.
Comment from Hotel Management
Jun 3, 2015 by Christine, Hotel Management
Dear Guest, Thank you for taking the time to write this review. We are delighted that you enjoyed our services and amenities. I will share your kind comments with our staff. We hope that you visit us again soon. Best regards, Christine Guest Services Manager
5 out of 5
Recommended
for Everyone
by A verified traveler from Georgia

Beautiful hotel. Friendly service. Clean!!!

Posted May 6, 2015
Very friendly staff and clean building. I would stay there again.
5 out of 5
Recommended
for Everyone
by A verified traveler from Daniel Island

Undergoing renovations

Posted May 4, 2015
It was a small hotel undergoing some renovations. Good news is that the rooms were already done but there was no pool, whirlpool or vending machines during our stay. No biggie for us but you may want to ask...
5 out of 5
Recommended
for Couples
by Dean from Wi

Will book again!

Posted Mar 13, 2015 on Hotels
The only gripe I would have for this hotel was the walls are a little thin, but it certainly did not prevent us from having a wonderful stay! The staff were the friendliest we have encountered in some time. Great place to stay if you wannna shop till you drop and not be at a mall!
5 out of 5
Recommended
for Families
by Anne from Minneapolis, MN

Great hotel!

Posted Feb 11, 2015 on Hotels
We really enjoyed our stay.
Comment from Hotel Management
Apr 25, 2015 by Stephanie, Hotel Management
Dear Guest, Thank you for your review. I am glad to hear you enjoyed your stay! I will share your comments with the rest of our team. We hope you visit us again! Stephanie Stewart, Guest Services
4 out of 5
Recommended
for Business Travelers
by A verified traveler from Wausau WI

Great Check In

Posted Feb 5, 2015
Having my confirmation / itinerary number on hand when I arrived made check in super efficient. Best ever! Stay was comfortable. Room clean, shower hot. Since I was alone, no issues with size of bed, or quantity of pillows and/or towels! I'd stay here again if I need to return for business.
Comment from Hotel Management
Mar 12, 2015 by gsmwoodbury@gmail.com, Hotel Management
Dear Guest, I am glad to hear your experience was efficient and comfortable. I will share your kind comments with the rest of our staff. We look forward to your next visit. Stephanie Stewart, Guest Services
5 out of 5
Recommended
for Everyone
by A verified traveler from New Jersey

Nice hotel. Close to everything.

Posted Jan 23, 2015
Pros: Friendly staff and cleanliness.
Cons: Good gripping bath mats in the bath tubs, hand held shower heads to avoid water wastage and shuttles if possible.
Location: The location is close to good restaurants, movie theaters and shopping centers.
I was very pleased with my stay in this hotel. I have stayed in a few Holiday Inns. this one tops them all. Three recommendations though, good gripping bath mats in the bath tubs, hand held shower heads to avoid water wastage and if possible shuttles, even if guests have to pay a little more.
Comment from Hotel Management
Mar 12, 2015 by gsmwoodbury@gmail.com, Hotel Management
Dear Guest, Thank you for your review on our hotel! I am glad you enjoyed our services and amenities. I will share your kind comments with the rest of our staff. I will take note of your recommendations and discuss them with our team. Bath mats are an excellent idea. Also, we do have a shuttle service that can take our guest's within 5 miles of the hotel. It runs Mon-Fri from 7:00am - 7:00pm. We hope you visit us again to take advantage of it! Have a great day! Stephanie Stewart, Guest Services
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Dec 30, 2014 on Hotels