Ratings based on 45 Verified Reviews
They paid and stayed. We double-checked.
3.3 out of 5
73% of guests recommend
3.4 Room cleanliness
3.4 Service & staff
3.3 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
Not Recommended
for Families
by A verified traveler
Horrid!
Posted Jan 7, 2013
Pros: Nothing.
Cons: Everything!
Don't just don't! It was dirty, and it had a horrible odor. Keep driving!
1 out of 5
Not Recommended
for Everyone
by A verified traveler
Discomfort Inn vs Guantonomo, close call
Posted Jan 6, 2013
Pros: checking out early
Cons: checking in
Location: too loud
The hotel was under renovations but that didn't concern us initially as the reno's. were on the 1st floor ands we were on the 3rd floor. However the noise off the highway was incredibly loud. The windows look like they were the cheapest they could have purchased when the hotel was constructed with zero soundproofing. The seat of the toilet was chipped, the counter top over the sink had pulled away from the wall and didn't match evenly with the sink, and if the faucet was turned to full it leaked from it's base. The staff were friendly but were slightly less professional then a group of 12 year old boys at a skate park. If the Guantonomo base is shut down may I suggest a night at this "Discomfort Inn" may accomplish the same purpose.
3 out of 5
Recommended
for Families
by Sheri from Woods Cross UT
Don't know if I would stay again
Posted Jan 20, 2013 on Hotels.com
We were staying here while we visited our kids....Made the reservation for the two nights before we left, but wasn't sure if we would be there the third (actually first) night, b/c we were driving from WA, and didn't know if we would make it. We had to move to a different room for the 2nd and 3rd nights b/c it was two differenct reservations....whatever. In the 2nd room however, the toilet plugged. My husband called the front desk and they acted like they were coming to fix it. After 40 minutes, my husband had to walk out to the front desk. They handed him the plunger. Not cool!! The rooms were clean, except for the big stain on the carpet by the coffee maker in the one room, but the bathrooms had some mold issues. What do hotel owners not understand about 'no wallpaper in the bathrooms?" Is it really that hard to figure it out?
4 out of 5
Recommended
for Everyone
by Steve from Layton, UT
Great Location
Posted Jan 19, 2013
Pros: TV, Fridge, Shower
Cons: Pillows were small
Location: Great Location
Close to attractions we were visiting. Clean rooms, decent beds.
5 out of 5
Recommended
for Everyone
by Anne from Wyoming
You're More Than a Customer
Posted Jan 29, 2013
Pros: The way they treated us!
Cons: Didn't have one.
Location: Close to I-80.
We picked this hotel for the price and that is offers an airport shuttle. In addition, for a slight fee, we were allowed to leave our car parked in their parking lot. While we were gone, the area received a massive snowfall. The shuttle driver brought out a broom and helped us clear off our car. In addition, we discovered we accidentally left a dome light on in the car, causing the battery to be dead when we tried to start it. Again, the shuttle driver came to our rescue and jumped our car for us. They treated us like more than we were customers - they truly cared about us. I also appreciated them providing a list, and map, of all the different restaurants, and how close they were to the hotel. We will patronize them again!
1 out of 5
Recommended
by Sleep Deprived
Posted Jan 23, 2012 on Hotels.com
This was the worst stay I have ever had with a Comfort Inn for one reason and one reason alone. A very bright entry light kept randomly coming on at all hours of the night and waking me up. When I mentioned the problem to the desk clerk he blamed it on the new motion sensored lighting but I explained to him that it was the entry light and no motion was even potentially reaching that area in the middle of the night! He also stated that they have had that complaint before with that particular room 121. Well if that's the case, why would they keep assigning the room out until it was fixed??? Our stay was for two nights and both nights this happened!! The beds were comfortable but it did absolutely no good because of the sleep deprivation from the bright light that kept waking me up. I felt that our stay should have in the very least been compensated but I have heard nothing from the manager regarding my dissatisfaction.
3 out of 5
Recommended
by Tim
Beds are a bit small
Posted Jan 17, 2012 on Hotels.com
The room was clean and comfortable. This hotel uses double beds instaid of the full or queen that others use. The beds are a bit small unless you like to cuddle. My wife and I were fine, however our two teenagers found it awkward.
4 out of 5
Recommended
by A verified traveler
Posted Jan 17, 2012 on Hotels.com
5 out of 5
Recommended
by mack
very convient to our destination
Posted Jan 2, 2012 on Hotels.com
very comfortable quiet close to places to eat and get fuel
2 out of 5
Recommended
by Jen
Uncomfortable
Posted Jan 11, 2012 on Hotels.com
This hotel was definitely not up to par. Our room had a nice border of mold all around the ceiling in the bathroom. The beds were way uncomfortable and if you sat or rolled to the edge you fell right off. The air conditioner barely blew and did not cool down the room at all. I was very disappointed in this hotel. Would not stay here again.