Ratings based on 77 Verified Reviews
They paid and stayed. We double-checked.
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from Utah
Good enough for mePosted Sep 16, 2014
Nothing out of the ordinary but the room was good and the breakfast got us full and our boys loved playing in the pool. Not much interaction with the hotel staff but what interaction i did have was good.
for Familiesby A verified traveler from wyoming
Great value without losing qualityPosted Aug 22, 2014
Cons: Breakfast was just OK
We chose this hotel due to its proximity to Lagoon. It was comfortable and clean.
for Everyoneby A verified traveler from California
Nice hotel.Posted Aug 12, 2014
Pros: comfy bed, in-room microwave and fridge made it easy to reheat our doggie bags. They have an indoor pool which is nice since the weather kept changing
Cons: Staff needs to learn the code for internet, we did have some issues. Don't argue with guests when they have proof you are trying to rip them off.
Location: Hard to find in the dark. directly behind a kmart if you forgot something. lots of restaurants and gas nearby. next to freeway.
Room was great. we only had one problem and that was that the staff tried double charging us for one of the 3 nights we were there. Once I printed out my receipt from Expedia they fixed the problem.
by A verified traveler
Noisy, not for normal to light sleepers.Posted Aug 6, 2014
Pros: LCD Tv, bathroom had recently been renovated.Fridge and air con worked well.
Cons: Rooms and exterior need updating. Noise insulation around waste pipes.
Location: Handy to walk to town and eating areas.
Not sure why we got the worst room, opening onto the lobby area. Desk staff talking to guests and themselves, plus the waste pipes from above running across our ceiling and the close proximity to the 6am breakfast start area all contributed to frequent wakeups and little sleep. Picked this because of free wifi and breakfast, but breakfast was below average and very messy on the carpet around the lobby area. Room was small and bed quite hard. Extension cord for air cond. ran across in front of the TV. Fridge and aircon worked well and bathroom was quite new and clean. We have stayed in many similarly priced motels but this would rate amongst the worst.
for Everyoneby A verified traveler from canada
dont forget any thingPosted Jul 19, 2014
we have tried to get a return call from the front desk about some very important things that were left behind as we were to leaving with 5 grand kids. we called 5 times in 5 days and were told that they would check and call back no call yet.very diapointingj as i stay in hotels 250 nights a year with work and have never had this non responce before
by A verified traveler from Idaho
Convenient location for LagoonPosted Jul 14, 2014
Hotel service was awful. Every person we spoke to, who worked there was incredibly rude. Room was not very clean: carpet under sink looked as if it hadn't been vacuumed in a while, shower was dirty, brown stains on sheets on one of the beds, etc. The beds were extremely flimsy and folded down on the edges (felt as if I was going to roll onto floor if I rolled over). Our key would not work in the back entrance which was an inconvenience when your trying to haul your belongings to/from room to vehicle, etc. We did express this to the front desk and they reran our card...still wouldn't work and they were very short and rude to us. They did allow pets, which was nice, as we had our maltese with us...however, when booking online, it does say pet friendly, but does NOT tell you the deposit fee until AFTER you reserve your room with your card info...they then tell you there will be a charge of $20 or more per night per pet that will be charged at a later time. Overall, my family and I will not be staying here again, nor will we recommend it to any of our family or friends.
for Personal Eventby unhappy
Posted Jun 16, 2014 on Hotels.com
for Personal Eventby Hunter from St. George
Great room and poolPosted Jun 9, 2014 on Hotels.com
Our room was very comfortable. The bed was very comfortable. We had free Wi-Fi, fridge and microwave. The pool and hot tub were great. All was clean and worked well.
for Everyoneby Lynn from Boise, Idaho
Nice Hotel, I would stay at again!Posted May 31, 2014
Pros: LOVED the King size bed.
Location: There was plenty of stores with in walking distance. Minutes drive from anywhere you would want to go in the SLK Valley.
We enjoyed our stay. The room was nice and clean. The Staff members were very nice.
for Business Travelersby vicki
Posted May 19, 2014 on Hotels.com