Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Jersey

Excellent hotel

Posted Dec 20, 2014
I have stayed in at least three other hotels in Worcester. This is the best one yet. The rooms are clean and comfortable. Front desk staff are willing to go the extra mile for the customer. Food from the restaurant was excellent. I read some other reviews that said the hotel was dirty and the staff unprofessional. I wonder if these reviews were written by a competitor? I will definitely stay here again.
5 out of 5
Recommended
for Families
by A verified travelerfrom Houston

Visit with relatives

Posted Nov 29, 2014
Pros: Location and restaurant
Best hotel we have visited in the area. Nice rooms, quiet, excellent room service.
5 out of 5
Recommended
for Everyone
by A verified traveler

A true nugget in the hotel milieu!

Posted Nov 9, 2014
We had just happily settled in and were unpacking when I realized I had left the ties I needed to wear to two important functions back home in California. I rushed down to the front desk to inquire about stores nearby to purchase a tie. A staff member promptly produced a box with a half dozen very nice ties for me to choose from and borrow. Outstanding thoughtfulness and service!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NY

Highly rocommend

Posted Nov 2, 2014
Pros: Clean, comfy, well managed, great price.
Free parking close to main lobby, free internet, super size rooms, beautiful bathrooms, soft comfy beds. Nice efficient staff.
4 out of 5
Recommended
for Personal Event
by Melvin Rosenblattfrom Gloucester,Ma.

Posted Sep 15, 2014 on Hotels.com
Air conditioner was loud.
5 out of 5
Recommended
by Jgblaine

This traveler left a rating score only Posted Sep 10, 2014 on Hotels.com
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Sep 4, 2014 on Hotels.com
4 out of 5
Recommended
for Families
by Famille sportfrom Marseille

Hotel confortable

Posted Aug 22, 2014 on Hotels.com
Bonne impression hotel confortable et douillet
5 out of 5
Recommended
for Personal Event
by John Williamsfrom Marblehead, MA

Excellent location/Great staff

Posted Aug 4, 2014 on Hotels.com
Welcoming and helpful concierge staff who were great with advice re locating a specific site and parking suggestions. Hotel was clean, comfortable and quiet yet so close to down town. More than adequate continental breakfast included in our room price.Would definitely stay there again.
4 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Jul 31, 2014 on Hotels.com
4/5 stars; restaurant surprisingly good although a little understaffed.