Ratings based on 192 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.6 Hotel condition
They paid and stayed.
for Everyoneby A verified travelerfrom New Jersey
Excellent hotelPosted Dec 20, 2014
I have stayed in at least three other hotels in Worcester. This is the best one yet. The rooms are clean and comfortable. Front desk staff are willing to go the extra mile for the customer. Food from the restaurant was excellent. I read some other reviews that said the hotel was dirty and the staff unprofessional. I wonder if these reviews were written by a competitor? I will definitely stay here again.
for Familiesby A verified travelerfrom Houston
Visit with relativesPosted Nov 29, 2014
Pros: Location and restaurant
Best hotel we have visited in the area. Nice rooms, quiet, excellent room service.
for Everyoneby A verified traveler
A true nugget in the hotel milieu!Posted Nov 9, 2014
We had just happily settled in and were unpacking when I realized I had left the ties I needed to wear to two important functions back home in California. I rushed down to the front desk to inquire about stores nearby to purchase a tie. A staff member promptly produced a box with a half dozen very nice ties for me to choose from and borrow. Outstanding thoughtfulness and service!
for Everyoneby A verified travelerfrom NY
Highly rocommendPosted Nov 2, 2014
Pros: Clean, comfy, well managed, great price.
Free parking close to main lobby, free internet, super size rooms, beautiful bathrooms, soft comfy beds. Nice efficient staff.
for Personal Eventby Melvin Rosenblattfrom Gloucester,Ma.
Posted Sep 15, 2014 on Hotels.com
Air conditioner was loud.
Posted Sep 10, 2014 on Hotels.com
for Personal Eventby A verified traveler
Posted Sep 4, 2014 on Hotels.com
for Familiesby Famille sportfrom Marseille
Hotel confortablePosted Aug 22, 2014 on Hotels.com
Bonne impression hotel confortable et douillet
for Personal Eventby John Williamsfrom Marblehead, MA
Excellent location/Great staffPosted Aug 4, 2014 on Hotels.com
Welcoming and helpful concierge staff who were great with advice re locating a specific site and parking suggestions. Hotel was clean, comfortable and quiet yet so close to down town. More than adequate continental breakfast included in our room price.Would definitely stay there again.
for Business Travelersby A verified traveler
Posted Jul 31, 2014 on Hotels.com
4/5 stars; restaurant surprisingly good although a little understaffed.