Ratings based on 295 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom Maryland
Convenient LocationPosted Sep 26, 2014
Pros: Location, restaurant food, cleanliness of rooms, washcloths and towels were soft, not scratchy like so many places.
Cons: Parking can be a challenge some evenings. Would love more TV stations. Missed QVC!
Location: Many places to eat - Harry's, Not Your Average Joe's, Bertucci's (this one is excellent), Ruby Tuesday, many Asian and Indian places, too.
I stay in this area about 3 weeks each month for work. I have tried many hotels in the area, and to date, this is my favorite one. It's location is close to Route 9 where there are many shops and restaurants to choose from. In addition, the hotel restaurant's food is quite good, so on evenings when I'm too tired to go somewhere else, it's easy to go to the hotel restaurant and know that you can get a decent meal.
Comment from Hotel Management
Oct 1, 2014 by Melissa, Hotel Management
Dear Traveler, Thank you for taking the time to review our property! We are so pleased to be your hotel of choice while staying in our area. We will soon be undergoing some renovations, please stop by the front desk and let us know how you like the changes! We look forward to being your home away from home! Sincerely, Melissa C. Front Desk Supervisor
Recommendedby A verified traveler
Posted Aug 29, 2014 on Hotels.com
In general, all good. My room was clean, but it smelled damp and was a bit humid... running the AC did not solve the problem, but not a big deal.
for Everyoneby A verified travelerfrom Hartford CT
Great experiencePosted Aug 26, 2014
Pros: Cleanlines, decor, customer service
Cons: We ate at the restaurant and thought that the service was not up to par for the hotel.
We checked in for one night, just needing a place to sleep. The desk staff was courteous, the hotel clean and very well decorated. Usually when I go to a hotel, I bring a bottle of water with me; you never know how the water will taste. I had forgotten and went to the lobby to see if they had a vending machine and they provided me with a free bottle of water. That, along with the free cookie at check in, was a nice personal touch.
for Personal Eventby A verified traveler
traffic in Boston area terriblePosted Aug 22, 2014 on Hotels.com
room small-excellent staff-some wear in room-rates high
for Everyoneby A verified travelerfrom St.Catharines, Ontario
Very comfortablePosted Aug 17, 2014
We spent two separate nights here, one at each end of our trip. Hot cookies are great, rooms are spacious clean and beds are soft. The only negative was that the hot tub was broken on our second stat.
for Everyoneby A verified traveler
Posted Aug 16, 2014
Staff was friendly and the rooms very clean. Enjoyed our stay!
Posted Aug 15, 2014 on Hotels.com
Recommendedby Karunafrom Chicago
5 Night StayPosted Aug 10, 2014 on Hotels.com
The hotel overcharges for every little request. It's a nice place but for the value, it wasn't that great.
for Familiesby Vickifrom Mississauga
The most wonderful hotelPosted Aug 9, 2014 on Hotels.com
We stayed here with my family and it was just perfect. The hotel was not to far away from most events and it was super clean. When traveling with small kids that's a plus. The staff was so friendly and very welcoming. I recommend for all.
for Familiesby A verified traveler
No notice and apologyPosted Aug 4, 2014 on Hotels.com
There was error of fire alert at that time. It was bother our family. However, this hotel had no notice and apology. We will not use anymore.