Ratings based on 89 Verified Reviews
They paid and stayed. We double-checked.
3.4 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.3 Hotel condition
They paid and stayed.
for Everyoneby Jim from redwood city, ca
You get what you pay forPosted Nov 11, 2013
Pros: The location is pretty convenient, close to major highways with easy access to Worcester and Boston.
Cons: Everything on the inside. The outside looks nice, but the public area and my room is pretty bad
Hotel carpeting was filthy, stained. The two chairs at the desk were stained with ground in something. The elevator was dirty and tired looking. I realize it's a discount hotel, but discount does not have to mean filthy. There are three Extended Stay hotels in the same area. I am assuming they are focussing their attention on the "newest" of the hotels.
for Everyoneby William from New York
Quick and Cheap AccomodationsPosted Oct 17, 2013
Pros: Rooms seem a bit dated.
Cons: The comforters could be a bit newer.
Location: There are many restaurants in the area as well as multiple office complexes. A little far from Boston if that is your intended destination.
Solid option for the price. If you are looking to save some money but still stay somewhere that is pleasant and safe then you may want to consider Extended Stay America. There is nothing special about the place but they provided exactly what I needed. Staff was courtesy and efficient.
Jan 22, 2013 by Manager
William - Thank you so much for posting a review of our property. I truly appreciate your comments regarding the staff. We do try to go above and beyond. I am also glad to hear that you had a pleasant stay with us. The staff and I would like to thank you again for posting your review. We look forward to welcoming you back in the future!
for Everyoneby A verified traveler
Great last-minute stayPosted Sep 13, 2013
Pros: Accessibility & price.
Cons: Functioning room amenities (table lamps!). Better breakfast choices.
Needed two rooms at the last minute to attend a near-by funeral the following day. There was no problem with late arrival. The staff was friendly and helpful. The rooms were nice and clean, the beds were fine, no problems with the temperature or water. BUT, 2 of the 3 table lamps in one room did not work. The "grab & go" breakfast was uninspiring, to say the least, but at least it was there.
Jan 17, 2013 by Manager
I want to thank you for taking the time to post a review of your stay. We appreciate you letting us know that some of the lights were not working in the room. Our staff will be more diligent in inspecting the room before guest check-in. We are sorry for this issue, but are happy to read that we provided you with a clean and comfortable room. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.
for Getaway With Friendsby Sandra from New Jersey
Posted Sep 7, 2013 on Hotels.com
for Familiesby A verified traveler
Big Spacious RoomsPosted Sep 4, 2013 on Hotels.com
We were on family vacation with four adults and two kids and our stay was very comfortable. The rooms are spacious however, the carpet is stained. The room could definitely use new carpet. We used the sofa bed and when we pulled out the bed, we noticed a lot of dirt, cereals etc under the sofa. The hotel should look into it. Otherwise, the stay was very comfortable.
for Familiesby A verified traveler from Montreal, Canada
Housekeeping needs to improvePosted Aug 28, 2013 on Hotels.com
The trash room was so full you couldn't even open the door. It was like that during my 4 days there.
for Everyoneby Ian from Chicago, IL, USA
Great deal!Posted Aug 12, 2013
Pros: Size and layout of room.
Cons: Hallways were not well ventilated.
Location: Very close to the off ramp - I missed it at first and had to double back.
The hotel was bright, comfortable and roomy. Everything met or exceeded my expectations. My stay was short, and so I did not take the time to check out all amenities o the restuarant next door.
for Personal Eventby Thaedra from New Jersey
TerriblePosted Jul 28, 2013 on Hotels.com
Asking for adjacent rooms does not always work, and that I understand. But one room smelled like an ashtray eventhough the hotel was non smoking. The other room had dirt on the sheets! One phone did not work and there was no screen in the window - stay clear of this place! They were "all booked" so could not change me to a room without the smoke smell and I was told "this is a non smoking, I don't know why it smells like smoke." Ummmmm - probably because someone was smoking. The entire hallway smelled. Terrible!
Recommendedby A verified traveler
Posted May 29, 2013 on Hotels.com
the WIFI is very slow, bad connection.
for Business Travelersby Mike
Not Best StayPosted May 7, 2013
Pros: The fresh new look of outside paint and in general fresh look inside.
Cons: Improve the breakfast options. At least serve water when you cannot keep a vending machine working.
Overall the hotel is nice, but there are some down sides. The morning breakfast is lacking in a major way. Very little in the way of choices. No juice or even ice water. The only pop/water vending machine did not work. The frig was hardly cold. The frig smelled like week old spaghetti. The bath towels have seen their better days. The only nice thing is it's clean and reasonable priced for the Boston market