Ratings based on 57 Verified Reviews
They paid and stayed. We double-checked.
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
by A verified traveler
NoiseyPosted Mar 12, 2014
Pros: Clean and confortable
Cons: More tables in breakfast area
Location: Easy to find and get into from expressway.
Hotel seem to get school groups, so lots of kids extra noise and congestion.
for Personal Eventby Jenn from Boston, MA
Beware of TheftPosted Jan 14, 2014 on Hotels.com
My stay at the Fairfield Inn was great; comfortable room, free breakfast, friendly front desk staff. It wasn’t until after I checked out I experienced a major problem. Upon arriving home from my trip, I realized I left my daughters NorthFace jacket behind in the closet. I immediately called the hotel to claim it, only to find the front desk associate had already given the jacket to someone else. I spoke to the general manager who said a woman came into the hotel, said she stayed in room 101 and claimed she left a hot pink NorthFace jacket behind in the closet. The manager said she described the jacket to a ‘T’. The front desk associate gave the lady the jacket. The manager then reviewed the security cameras to identify the individual who claimed the jacket. After comparing a picture of me against the security video, it was evident they gave the jacket to the wrong person. On video, the front desk associate never verified the women’s ID, to make sure she was the person who was really staying in room 101. Never in my life have I had this happen to me. I would expect if I leave an item behind at a hotel, they should be trusted with securing the item until being claimed. This hotel obviously has a problem with theft by their staff. Needless to say, the manager was extremely apologetic about the situation and refunded my entire hotel stay, although I’m still out money for a new jacket, which was a Christmas gift for my daughter.
for Everyoneby meg
Posted Jan 13, 2014
We stayed for one night due to a cheer competition and I was very happy with the hotel. The only downfall was their indoor pool was not heated so it was absolutely freezing! The kids didn't mind so much but all the adults did! Other than that my stay was great and I would stay again
for Personal Eventby A verified traveler
Had a great time!Posted Dec 25, 2013 on Hotels.com
Enjoyed the accomodations...pool..service. Would definitely return and recommend.
for Everyoneby Susie Q from Maine
Best Hotel Stay in a Long Time!Posted Dec 18, 2013
This hotel is clean, attractive and inviting. Excellent customer service at the desk. Nice pool and fitness room. Clean rooms. Stayed two nights and would stay again!
Recommendedby A verified traveler
Posted Dec 17, 2013 on Hotels.com
Very friendly...helpful people..clean room...would DEFINITELY recommend it to others!!
Recommendedby A verified traveler
Posted Nov 12, 2013 on Hotels.com
for Getaway With Friendsby Judy from PA
helpful staffPosted Nov 5, 2013 on Hotels.com
Young man who checked us in was great! Helped us find a place for dinner and also directions for some other places. Hotel was clean and up to date. Could have been better if the drunk wedding party wasn't running room to room talking loudly after midnight when we needed to be awake at 5am. Young man who took care of breakfast had everything stocked well, very courteous. Also housekeeping very pleasant. Would return next year.
for Everyoneby Chet from Nevada
Basic Fairfield InnPosted Oct 28, 2013
We were pleased. The facility and room were standard Fairfield Inn accommodations.
for Everyoneby A verified traveler
10/13/13Posted Oct 14, 2013
Adequate for a quick stopover. Free breakfast was satisfactory.