Ratings based on 415 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
98% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom New Haven, CT

Comfortable and Quiet Hotel

Posted May 2, 2015
The staff was professional and courteous from the moment we checked in to the time we left. The beds are really comfortable. They even give you two types of pillows so that you can use the one you like. I stayed here a year ago and since that time they really stepped up their continental breakfast game. The decor and details around the hotel really make it a nice stay as well.
Comment from Hotel Management
May 4, 2015 by Melissa Martins, Hotel Management
Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team. We thank you for choosing the Hampton Inn Marlborough as your home away when traveling to the Marlborough area. We certainly hope to see you again when your travel plans bring you back to Marlborough. Sincerely, Melissa Martins General Manager
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Just what we had expected

Posted Apr 8, 2015
Pros: The staff was very attentive. Always available and helpful.
Cons: The free cookies were great - but the chocolate chip ones ran out too fast!
We only stayed one weeknight, but it was all we had hoped for. Room was nice and clean. We enjoyed the pool and hot tub.
Comment from Hotel Management
Apr 13, 2015 by Melissa Martins, Hotel Management
Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team. We thank you for choosing the Hampton Inn Marlborough as your home away when traveling to the Marlborough area. We certainly hope to see you again when your travel plans bring you back to Marlborough. Sincerely, Melissa Martins General Manager
4 out of 5
Recommended
for Everyone
by A verified travelerfrom worc,ma

The staff was excellent and the room was nice.

Posted Mar 9, 2015
Pros: i liked the location,the room and staff.
Cons: Need to clean the whirlpool.
Location: Many stores around also centrally located. need to drive to get to resturants.
Staff was very helpful. Room was nice and clean. The whirlpool was dirty.
Comment from Hotel Management
Apr 13, 2015 by Melissa Martins, Hotel Management
Thank you for taking the time to comment about your recent stay at the Hampton Inn Marlborough! I am glad that we have exceeded your expectations. We pride ourselves on allowing our guests to end their day in a refreshing clean bed and starting their day with a bountiful hearty breakfast. I do apologize the whirlpool was not up to the Hampton cleanliness standard. I have addressed this with my staff to ensure this does not happen again. Please come back and stay with us again soon. Sincerely, Melissa Martins General Manager
5 out of 5
Recommended
for Couples
by Kari

Posted Feb 26, 2015 on Hotels.com
Comment from Hotel Management
Apr 13, 2015 by Melissa, Hotel Management
Thank you
4 out of 5
Recommended
for Business Travelers
by franck

Posted Feb 22, 2015 on Hotels.com
Comment from Hotel Management
Apr 13, 2015 by Melissa, Hotel Management
Thank you
5 out of 5
Recommended
for Business Travelers
by A verified traveler

Posted Feb 21, 2015 on Hotels.com
Comment from Hotel Management
Apr 13, 2015 by Melissa, Hotel Management
Thank you
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great place for a getaway

Posted Feb 9, 2015 on Hotels.com
Was treated very well & made sure I didn't it want for anything....
Comment from Hotel Management
Apr 13, 2015 by Melissa, Hotel Management
Thank you for taking the time to write your review of our property, your comments are very much valued. We really appreciate your comments regarding our customer service and property. Our staff members take their roles in our industry very seriously and try, every day, to provide that quality customer service that our guests expect. Thank you again, and we look forward to seeing you on your next trip to Marlborough! Best Regards, Melissa Martins General Manager
4 out of 5
Recommended
for Couples
by Suzanne

Posted Feb 4, 2015 on Hotels.com
Comment from Hotel Management
Apr 13, 2015 by Melissa, Hotel Management
Thank you
4 out of 5
Recommended
for Families
by Loren

Posted Feb 3, 2015 on Hotels.com
Comment from Hotel Management
Apr 13, 2015 by Melissa, Hotel Management
Thank you
4 out of 5
Recommended
for Business Travelers
by Olivierfrom Munich

Affordable clean place for a business trip

Posted Feb 2, 2015 on Hotels.com
I spent a week there for business. The room was clean, the wifi worked just fine, I just wished the inside was not so dark. The A/C is pretty noisy, it took me a bit to get used to it. Very nice people servicing the hotel, OK breakfast, decent fitness room, very good value for the price.
Comment from Hotel Management
Apr 13, 2015 by Melissa, Hotel Management
Thank you for taking the time to review your recent stay with us at the Hampton Inn Marlborough. We are delighted that you enjoyed your stay. I have shared your comments with my team. We thank you for choosing the Hampton Inn Marlborough as your home away when traveling to the Marlborough area. We certainly hope to see you again when your travel plans bring you back to Marlborough. Sincerely, Melissa Martins