Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
3.8 Room cleanliness
3.8 Service & staff
3.6 Room comfort
3.2 Hotel condition
They paid and stayed.
for Familiesby D Hinchliffe
Posted May 16, 2012 on Hotels.com
we paid for the room in january the hotel was taken over in february , unfortunately the previous owners did not pass on the money the new owners kindly stood the loss
Recommendedby A verified travelerfrom Pool West Yorkshire
Flyford ArmsPosted Nov 20, 2011 on Hotels.com
I found myself having to work in Worcester and stayed two nights in the inn. The staff were very helpful and the food was excellent. The room was warm, very clean and comfortable. I had to work again in the same area the following week and stayed a further two nights. The same high standard of service, cleanliness and food was evident. If I have to work in this area again, I would definitely stay at this inn.
Recommendedby A verified traveler
Posted Sep 26, 2011 on Hotels.com
Recommendedby A verified traveler
1 night stay at Flyford ArmsPosted Jul 30, 2011 on Hotels.com
Arriving after a long day at a wedding we were met by one of the friendly owners of the establishment who showed us to our room. There were no complaints, the room was cosy and clean. The bathroom was a decent size, also clean. The owner was very helpful in acquiring a taxi in the morning for us. The breakfast we had was excellent.
by A verified travelerfrom Outside London
Fantastic Flyford food - but it ends therePosted May 18, 2011 on Hotels.com
When we stayed at the Flyford Arms we were not even asked if we enjoyed our stay, so here is my review. We booked a twin and on arrival were put in a double. It was up two flights of steep stairs. My wife is pregnant so not ideal. We had booked a twin deliberately. Not a good start. Although they did help take our bags to the room. There was only a small shower in the bathroom. The only sink was tiny in the actual bedroom and only had a cold tap! The lock on the door was faulty and had to be shown the ‘knack’ of using it. The lighting system confusing and we often found ourselves in the dark. I had to go down the stairs 3 times to find management for different issues. They eventually admitted their mistake over the rooms - but had not come and got us to tell us that, only when I complained. Our new room was far superior, the twin had lovely, quite warranting the 4-star Hotel rating they had given themselves. However, the toilet paper was the cheapest you can buy and there was not enough hot water to fill the bath (we assume there was an immersion heater – but were not told this!). If I could of hung up my clothes on the four coat hangers for two people, there was only one robe provided. The room itself was quite nice, but was absolutely freezing. We were uncomfortable and actually lost sleep in somewhere we'd paid to stay. We asked the next day how to turn the heating on. We were told the landlord would visit us, He did not, they just turned the radiators on. Great. They were then turned off at night again -freezing! The door to the room was like it was off a garden fence, offering very little privacy and the window above it meant that if someone turned on the hall light it would light up your room. The complimentary small bottles of water was very suspect. My wife opened it and there were already broken seals on both bottles. The water stale and off, luckily she noticed before drinking it – just to remind you she is pregnant. When leaving we saw a larger bottle of water outside a room that was being turned-over. The food was good. Excellent in fact. However, the breakfast was not included in the price and how it worked was not explained either when we came down for it. So we were waved towards cereal and orange juice – was it complimentary? We still don’t know. I had to ask for a menu, on which a small glass of orange juice was £1.95! I would recommend eating here, just not staying here. We were not even given the chance to give feedback, on paper or verbally. I would of liked to have given feedback.