Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
94% of guests recommend
3.9 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Cedar Rapids, IA

Not what it used to be.

Posted Jul 22, 2014
Pros: It was a convenient location. The price was reasonable.
Cons: The motel needs to be updated. Many small details need attention. The staff needs better training and could use some advise to dress for success.
Location: It was near my sister's home and I did not visit any other places.
This was the third time I have stayed at the Quality Inn in Luverne. I was certainly disappointed. When I checked in the staff person was unkempt and struggled with minor details. She needed a lot of help and my hope is that they were giving someone who is a bit challenged an opportunity to learn some new skills. If not they need to think seriously about the first impression the desk staff makes. My room was quite some distance from the front door which is not a problem, I am fairly mobile but no one informed me that there was an exit within two doors of my room and could have saved me banging down the hallway with an uncooperative suitcase. I was not told where any of the conveniences were located, the hours of the pool or breakfast. I had great difficulty with my door pass. It would take 3 or 4 attempts to open the door and then the handle was so tight it was difficult for me to turn it. I had to get someone to unlock the door for me on the second day and was told that the batteries on some of the locks were getting low and a locksmith is due to come in "soon." The doorknob on the bathroom was loose and the door stop at the bottom fell off. The TV remote was very sluggish and there was no guide for the TV stations in the room. The room was clean. Breakfast was adequate but probably had been in storage a bit long for it to meet quality standards successfully. It needs to be updated and more attention to details.
3 out of 5
Recommended
for Everyone
by A verified traveler from Mapleton,mn

Weekend stay

Posted Jun 30, 2014
Room was nice. Clean and spacious Bathroom was too narrow and small. And breakfast area was crowded and too small. Breakfast selection. Was ok not great. In my room the tv did not work properly. And in 2.5 days. It wasn't fixed. And I wasn't moved or given a different tv or a discount at check out. I would say I would stay here again. But due to the lack caring about the issues I had. I won't
4 out of 5
Recommended
for Overnight Stay Before Destination
by Bhsu from Rapid City

Luverne pit stop

Posted Mar 31, 2014 on Hotels.com
Overall, nice stay. Only complaint was controlling temperature in room.
4 out of 5
Recommended
by A verified traveler

Good hotel with comfortable beds

Posted Dec 17, 2013 on Hotels.com
I arrived in a snow storm after a long drive. I was hoping for a good nite's sleep, and indeed (aside from a few slamming doors) I got one. Coffee in the room was nice, and a quick checkout helpful. The room was clean, the bed comfortable. There were not many TV stations, but that is not the fault of the hotel.
4 out of 5
Recommended
for Families
by gl from Maryland

Pleasantly surprised

Posted Aug 12, 2013 on Hotels.com
Nice pool and hot tub. Room was clean and comfortable. Easy to find. Close to highway and downtown Luverne.
4 out of 5
Recommended
for Families
by Dutchy

This traveler left a rating score only Posted Aug 2, 2013 on Hotels.com
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 21, 2013 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Jul 21, 2013 on Hotels.com
3 out of 5
Recommended
for Families
by Serena from Omaha

Good clean hotel- no frills

Posted Jul 19, 2013 on Hotels.com
Exactly what I expected of a small town affordable hotel. It was clean, the pool was small, but fine, the breakfast was better than Continental. Luverne city park is awesome, as was the location across the hwy from adorable ice cream/ diner.
5 out of 5
Recommended
for Personal Event
by jill f from luverne, mn

close to area we needed to be

Posted Jul 16, 2013 on Hotels.com
Very good-staff were very nice. Hotel needs some updating