Ratings based on 116 Verified Reviews
They paid and stayed. We double-checked.
3.3 Room cleanliness
3.4 Service & staff
3.2 Room comfort
2.8 Hotel condition
They paid and stayed.
by A verified travelerfrom Twin Cities
Average Hotel - Terrible StaffPosted Jan 5, 2015
Cons: Get rid of the man working at the front desk.
There seemed to be two people that were managing the hotel. The woman was great - very friendly and helpful. The man working there on the other hand was just terrible. His english is not that great so there is somewhat of a language barrier, but he was certainly able to convey that he feels that the guests at the hotel are a hassle for him and just get in his way. For example, the rooms have TVs with a built in DVD player. My daughter had put in a DVD to watch. When we tried to get the DVD out, the eject button on the TV wouldn't work. We went down to the front desk to ask if someone would come to our room to help us get the dvd out. The man just stomped around in the office yelling "No Work" saying the DVD players on the TVs don't work and that it was our fault because we somehow should have known this. The woman working at the desk, looked for a while and found a different remote and came up to our room and was able to get the DVD out.
for Everyoneby A verified travelerfrom Nebraska
Quiet place, large rooms, great restaurantPosted Nov 10, 2014
Pros: Quiet, comfortable, good food on site, great bed.
Cons: Updates to the room to make them "brighter"
Location: I only stayed the evening and did not go anywhere.
I arrived for a late check in, was welcomed by front desk staff that were very helpful and accommodating. There is a fabulous sports bar with excellent food which is exactly what I needed. The room was very big, although a bit dark, was very clean. The halls were quiet, it was a very nice stay, bed was super comfortable.
by A verified traveler
Non-smoking room smelled like smokePosted Oct 13, 2014
I have a pet so the room opening into a central courtyard was nice. The pool and hot tub were wonderful. The only issue was that the non-smoking room smelled smoked in and when i asked i was told its because of the smokers from upstairs. I was actually hoping for a room that didnt smell like an ashtray. For the price it was a good deal since i had a pet with.
for Overnight Stay Before Destinationby Don Haenkefrom Chisholm, MN
Very Good for the PricePosted Sep 23, 2014 on Hotels.com
Very friendly people from the time we got there till we left. The grill at the hotel was great, food and staff was as good as we have had. Will stay there again on our next trip.
for Business Travelersby A verified traveler
Posted Sep 8, 2014 on Hotels.com
for Familiesby A verified travelerfrom Michigan
Worth the money to stay here.Posted Sep 3, 2014
Cons: The quality of the customer service.
The indoor pool was cold, staff not helpful with a personal need my wife had. The room was clean and quiet, and the price is right.
Posted Aug 16, 2014 on Hotels.com
Recommendedby A verified traveler
Posted Aug 13, 2014 on Hotels.com
for Overnight Stay Before Destinationby Adamfrom Iowa
Fitness Center signage was hilariousPosted Aug 12, 2014 on Hotels.com
If you need to post a sign threatening a $250 fine for SMOKING IN YOUR FITNESS CENTER, well, things might not be running smoothly. Although the dehumidifier in our damp room was running strong, so there's that. Thankfully it was just a place to crash during a road trip.
for Familiesby A verified traveler
Posted Jul 29, 2014 on Hotels.com