Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by Pablofrom New Mexico

Oasis

Posted Feb 4, 2014
Pros: Described above
Cons: Air quality and resulting soot throughout the region, nothing the hotel can do anything about.
Location: The location is as good as it gets for this city, and if you are not used to the density of China's urbanization, you can find some respite nearby
The city of Wuhan is a challenge to foreigners; language barriers, very large metropolis, dense, highly active street scene, and unfortunately terrible air quality. The hotel and particularly the first rate staff made my stay there wonderful. The staff, at all levels, were probably the best attitude and performing individually and collectively of any hotel I've spent time in around the globe. There is no room for improvement. They were responsive, gracious and helpful at every turn. Remarkable effort. Dressed impeccably as well. The gym, restaurants, awesome room service, and lounges made the stay there even more comfortable. Excellent value as well. If you are ever visiting Wuhan, this is unquestionably the place to park.
4 out of 5
Recommended
for Business Travelers
by Peter Hfrom NC, USA

This traveler left a rating score only Posted Jan 15, 2014 on Hotels.com
4 out of 5
Recommended
for Business Travelers
by Rachaelno2from Leeds

Great location

Posted Nov 29, 2013 on Hotels.com
The hotel was really convenient for where I was working for business. The staff were very helpful and I really enjoyed all of the facilities that the hotel offers.
4 out of 5
Recommended
for Everyone
by AW

OK hotel for business stay

Posted Sep 3, 2013
The hotel needs the remodeling. It looks little bit outdated.
5 out of 5
Recommended
for Business Travelers
by Gracefrom Los Angeles

Recommended

Posted Aug 28, 2013
The staff was very friendly, patient and trying to help guests. The foods are good and have diverse choices. Room is clean and has decent space.
5 out of 5
Recommended
by Milafrom Columbia

Shangri_La Wuhan

Posted Aug 3, 2013 on Hotels.com
This is a great upscale hotel with many employes and good service. Their breakfast had so many choices including the typical Chinese breakfast items like soups, dumplings and vegetables. Low price for what was given.
4 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jun 5, 2013 on Hotels.com
5 out of 5
Recommended
for Families
by Nersonfrom Los Angeles

Posted Mar 14, 2013 on Hotels.com
The staff was amazingly friendly and helpful. I really like the indoor pool and health club.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Manassas, VA, USA

Great hotel

Posted Feb 24, 2013
Fantastic staff, very helpful. This is great place to stay when in Wuhan
5 out of 5
Recommended
for Business Travelers
by Amosfrom New Jersey, USA

Excellent

Posted Nov 12, 2012
Excellent hotel as you would except from a Shangi La hotel.