We have stayed here several times before. What a decline. We frequent economy hotels and have not experienced the lack of customer service, cleanliness and room conditions as this before. We reserved a king bed, none when we arrived. Assigned to another room. When we went to open room door, key did not work. Back to front desk. Back with fixed key, room not cleaned from last guest. No working phone, back to front desk. Another room, no refrigerator, torn drapes, stink bugs. TV did not work, no phone back to front desk. Man to come to fix TV, never showed up. He did come the next evening when we requested help again. Ended up needing 2 remote controls to work tv. The room key did not work 3 times requiring additional trips to the front desk. Needless to say, due to the decline in this hotel, we will not be coming here again. Disappointing was the lack of concern from staff or apologies .