Ratings based on 20 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Business Travelers
by Gadierfrom Monterrey

Excelente opción para negocio

Posted Jan 23, 2015 on Hotels.com
La ubicación fue ideal para mi negocio, habitación amplia y muy limpia. Lo unico que el desayuno buffet me pareció limitado en opciones.
4 out of 5
Recommended
for Families
by A verified traveler

Exelente lugar Para esparcimiento o de trabajo...

Posted Jan 8, 2015 on Hotels.com
Muy buen experiancia y descanso....
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Dec 3, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Francisco Javierfrom Puebla

Exelente

Posted Nov 27, 2014 on Hotels.com
Quede satisfecho con el servicio
4 out of 5
Recommended
for Families
by Josefrom España

Habitacion excelente

Posted Aug 30, 2014 on Hotels.com
Habitacion excelente con camas comodas.
4 out of 5
Recommended
for Business Travelers
by juan gonzalezfrom toronto

Posted Aug 29, 2014 on Hotels.com
I always love this hotel good location and excellent breakfast ..will be nice to add in the rate the breakfast thank you
4 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jul 17, 2014 on Hotels.com
4 out of 5
Recommended
for Everyone
by Raulfrom Mexico DF

Great Location, staff not so friendly.

Posted Jun 18, 2014
Pros: Location.
Cons: Staff
Nice hotel right on the entrance of Jalapa. In the main avenue. Easy access. Clean, nice rooms. Just ask for a room not facing the highway, since it´s kind of noisy. Staff are OK but could use more attention. It took like 10 minutes to get a room, even i was the only checking in. Since paid with Expedia, did not opened a voucher nor credit. Then did some local calls. Could do it my self, had to ask front desk. They did the call one day. Next day they said no and asked me for a credit since each call was about 3 pesos (like 3 cents US). Confusing to me. Despite that i would stay there again, since it´s clean, nice and with great location.
4 out of 5
Recommended
by Juan Cfrom Mex

Bien

Posted Jan 6, 2014 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Gpe Bistrainfrom Villahermosa

IDEAL

Posted Dec 21, 2013 on Hotels.com
Buen precio, excelente servicio y alimentos.