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Reviews of Grand Soluxe International HOT

4 out of 5
Grand Soluxe International HOT
No. 177 Jiefang Road, Xincheng District, Xi'an, Shaanxi

Reviews

8.4

Very Good

Rating 10 - Excellent. 11 out of 33 reviews" "
Rating 8 - Good. 19 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Joyce, China

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
close to mass transportation
nice place room a wee bit small for 3 people nice breakfast fir which we paid

10/10 Excellent

Mark, Texas, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel in a Great City
The room was big, clean, and comfortable. It did have BBC on the television. The hotel has in-house restaurants and a spa. Overall, the hotel is a great place for the price. It is located across the street from the Xi'an train station, no need for a taxi. (It's a madhouse to exit the train station, but just be determined and walk out the front door and across the street. The hotel will be across the street and to your left.) Take a cab to the Drum & Bell Towers and enjoy a walk in the evening in the Muslim area....great street food! When I return to Xi'an I will again use this hotel.

8/10 Good

aj, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotle clean and convenient
this hotel is nice, clean and convenient, work to subway, staff was very polite and well serviced.the only bad thing is too close to railway station so surrounding is not safe, my friend told me there are lot of thief around there.

8/10 Good

Baskerfield, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location for Xian station
Walking distance from Xi'an station (not Xi'an North station where the bullet trains stop) therefore handy for overnight sleeper trains arriving. Hotel was comfortable. Some features weren't in use such as the billiards room.

10/10 Excellent

Mei, PRC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent choice in Xi'an
Very conveniently located from the main railway station. Clean and spacious rooms, but a little noisy if you get a street facing one. The service was outstanding, considering it is a chinese hotel and it caters to large groups of chinese guests. Staff is friendly and service oriented, which makes it a great option while visiting Xi'an. We would absolutely stay here again for the quality and price offered.

10/10 Excellent

I. Nelles, Calgary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, close to train station and touring buses.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good price & location
Good service; a clean, nice hotel. Relatively easy access (via taxi) to in-town sightseeing.

10/10 Excellent

Catherine, Toronto, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is definitely a 5 stars
We planned on staying 1 night, but when we saw the room, it feels so right we booked a 2nd night. So luxurious. The service was also very good. The lobby is very nice, staff was attentive and smiling. we really liked our experience at the Grand Soluxe. We came by train, so location was convenient for us. We walked around a lot and there was 3 shopping centers less than 10 min walk, restaurants, and the nearest metro station is also about 10 min away. We also passed a part of the day at the Revolution Park, just 5 min walk from the hotel. We had breakfast and dinner at the western restaurant, and lunch at the Chinese restaurant. The breakfast has a wide variety of western and Chinese food, which is great but I'd give it a 4/5 (my personal taste). The Chinese restaurant also offers lots of choice ( we loved the shrimps in mustard sauce) but is a little pricy for Chinese food. Service at both places is impressive. Probably our favorite hotel in China.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Perfect location
The Grand Soluxe is literally a 2 minute walk from Xian Railway station which makes arriving from somewhere like Beijing or Shanghai really convenient. Not only that but the tourist buses to see the Terracotta Army depart from the railway station every few minutes, making Xian's main tourist attraction easily accessible. The Xian city wall runs between the hotel and the station so that too is easily accessible. Location cannot be faulted. The hotel itself is also really nice with a huge comfortable (superior) room that was superb value. Definitely recommended.

10/10 Excellent

Jarrod Garcia, Cheyenne, Wyoming, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
This hotel is a short 5 minute walk from the train station which is perfect because getting a Taxi in China is hard when you don't speak the languge! This hotel is very close to the bus to the terracotta soldiers as well as shopping and food courts. Our room was clean and on par with western expectations, the lobby was clean and relaxing and was connected to a convience store which was a big plus as well.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4/10 Poor

Amy, Sydney NSW, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Potentially great hotel that lets itself down
I arrived at Xi'an Station at 1:30am after travelling from Pingyao by train with 4 other family members. We were completely exhausted and were happy to see that the hotel was only a 3 min walk from Xi'an Train Station. Despite the late hours, the nearby streets were still lively with many street eateries still open, and what appeared to be "ladies of the night" attempting to liaise with late arriving travellers. These observations instantly gave me a rather poor first impression of the local area. The hotel lobby was beautifully decorated and looked quite inviting. Unfortunately, the staff at the check-in counter were incompetent and quarrelled among themselves over procedural issues, taking nearly 1/2 hour to complete our check-in. We were unimpressed. Sure enough, while waiting for our rooms to be allocated, a man and who appeared to be a prostitute also turned up (with no luggage and no reservation) to check in... The business suite I was in was very spacious with high quality furnishings. The bed was very comfortable, which provided the much needed sleep before we checked out the next day to continue with our travels in Xi'an. Checking out was just as painful as checking in. The staff made no attempt to complete our check-out before dealing with queue-jumping enquirers at Reception. We were almost charged twice for our accommodation. In sum, this hotel has good potential to be a great hotel, but its staff and some of its clientele largely let it down.

6/10 Okay

May, Sydney NSW, Australia

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Poor front desk service
The hotel is real close to the xian railway station and the room is clean and large. However I have to warn travellers to ensure that they do not get over charged by the hotel staffs who are poorly trained and unprofessional. At check in, they made the mistake that we booked for 2 nights instead of 1 and try to get us to pay for one more night by credit card at the same time of getting our credit card to pay for deposit. If I have signed both credit card bills without questioning them, I would have paid the room twice. At check out time, they did this again and tried to get me signing a credit card bill for the one night I stayed, despite I showed them the Expedia hotel voucher that it has been prepaid. I spoke with them with perfect mandarin so language barrier cannot be the cause. The staffs at front desk simply do not know what they are doing. Check in and check out time added up to be 45 mins in total. The front desk staffs also refused to give me street direction and told me to get out to ask someone else. All travellers who consider booking this hotel for the location , be careful about what they ask you to sign and pay.

8/10 Good

niki, 广州

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置不错，酒店设施不错
酒店位置不错，酒店设施不错

8/10 Good

Marlene , Wien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel
Das angenehmste Hotel auf meiner Chinareise. Personal war freundlich und sprach Englisch. Zimmer Roch allerdings leicht nach altem Rauch, obwohl wir im "Non-Smokers Floor" untergebracht waren (davon hab es zwei Etagen). Daher ein Punkt Abzug. Sehr angenehmes Bett! Und großes Zimmer. Wir waren im "Western" Restaurant essen weil wir zu faul waren etwas anderes zu suchen- war eigentlich sehr gut und nicht allzu teuer. Es hab auch noch ein chinesisches, welches gehobener war und teurer. Das haben wir aber nicht probiert. Ansonsten waren zB Gym und Karaoke Bar angeschrieben, doch diese waren nicht geöffnet und irgendwie wusste auch niemand etwas davon.

8/10 Good

Sunny, Luxembourg

Liked: Staff & service, property conditions & facilities, room comfort
The location is very good, service is ok, hotel room is very spacious, beds are comfortable, cleaness of the hotel room needs to be improved

8/10 Good

cheung, hongkong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
交通方便，機場大巴，火車站，巴士站，地鐵走路可達
Concierge 服務員很有禮，介绍餐廳既好，旅遊點又易達，赞。 酒店早餐要額外付費，以酒店來講價錢不貴。食物算豐富。逗留五天，差不多天天幫襯。 不足的是冷氣不夠，被又特厚，睡到滿頭大汗。 注意: 當拿走房咭去食早餐，回房時可能見到清潔阿姐在打掃。因拿走房咭，没有電源就連門囗"勿擾"的燈也熄掉。

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

김종진, 한국

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
편리한 위치, 만족할만한 편안함.
호텔내 레스토랑도 조용하면서 음식도 훌륭하나 다소 짠 느낌은 있었으나, 특히 가격은 상당히 저렴함.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Nära tågstationen
Supersmidigt om du vill vara nära tågstationen (tänk dock på att det finns flera stationer och att detta hotellet ligger nära den som är central - det vill säga inte den som snabbtågen går från). Också nära till bussarna till Terrakottaarmén. Hotellets personal försökte avskräcka oss från att ta dessa bussar för att istället boka via dem - gör inte det! Supersmidigt och du sparar ungefär 300 kr per person. Blev väldigt imponerad över handikappvänligheten - stora utrymmen med gott om svängrum och allt inom nåbar höjd för någon i rullstol. Enda negativa med rummet var att TVn (som vi dock inte använde) var riktad rakt mot en vägg, så om man inte stod upp en meter framför TVn kunde man inte se den framifrån.

10/10 Excellent

Euni, korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
만족합니다
요청한 옵션 사항 그래도 침대사이즈가 적용 되어 대 만족입니다

8/10 Good

AMY, TAIWAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
文通位置很方便!!
就在火車站旁 很方便~~

8/10 Good

AMY, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities
交通位置很方便
在火車站旁很方便!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice location
comfortable bed and nice decoration. very close to the railway station.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
convenience location, good quality rom
just next to train station, very convenience for the frist day when arriving Xian. But seems the hotel location is far away from Metro Network, you may find troublesome during your daily site seeing ( well but it can be solved by taking Taxi, lots of taxi at the enterance of the hotel). The room quality is good, big and confortable, far beyond my expectation.

8/10 Good

Bear, Hk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Airport express shuttle bus station
Just 2min walk from the bus station. Hotel is clean and well maintained. The price is good with this quality. Location not close to those downtown area but can be easily accessed by bus or motorcar.

8/10 Good

Julie, HK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No air con in the room
It us close to railway station but this is not the station to take the fastest railway 高鐡。 It is nothing good to eat nearby, but do have McDonald and KFC operating 24 hr Hotel itself is good except they don't offer air condition in room. Staff told me they close the air condition in march. It is very hot in the room.

8/10 Good

yang, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
どなたでもＯＫ！
部屋の状態、ロケーション、サービスレベルなどすべてにおいて問題ありません。どなたでも安心してご利用できます。

4/10 Poor

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
表示された部屋ではなかった
エグゼクティーブスイートを部屋の写真を見て予約したが、表示されている部屋でなかった。

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
距离钟楼比较远
还算不错的酒店，会推荐朋友来这里住。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Manfred

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentrale Lage
+ Gutes Preis - Leistungs verhältnis, zentrale Lage nähe Bahnhof, das Hotel ist auch bei Probleme in der Lage, diese freundlichst zu lösen und möglichkeiten anzubieten die den Gast zufriedenstellen. Ich kann das Hotel auf alle Fälle empfehlen. - das Frühstück könnte für 4* etwas umfangreicher sein. Die Bezahlund des Frühstück wird immer in Bar verlangt und nur auf nachdruck kann man es auf die Zimmerrechnung schreiben. Die mini Bar ist nur mit 2 Flaschen Wasser gefült und könnte mehr beinhalten!

10/10 Excellent

虹

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ロケーション、部屋ともにコスパ最高！
７泊８日しました。朝食なしコースでしたので、食事はわかりませんが、近所にローカルなお店もたくさんありますし、ファーストフード店も多くありますので、困りませんでした。何よりも駅に近いため、バスが豊富で移動には困りませんでしたし、バスタブもシャワーもついていたので、日々の疲れをその日のうちにとることができました。お部屋も広いお部屋で、５階のホテル内の庭が見渡せ、とても心地のよい空間でした。あえていうならば英語をしゃべるスタッフが少なくて、質問をするのに中国語をメインにせざるをえないところでした。それ以外は本当に申し分のないホテルでした。