Ratings based on 7 Verified Reviews

They paid and stayed. We double-checked.
3.4 out of 5
86% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.4 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Business Travelers
by Asutin

Not a good location

Posted Jan 30, 2013 on Hotels.com
Really hard to get a taxi at that location and hard to find a restaurant in the neighborhood. Noisy by the new building construction across the street. The towels at the swimming pool and gym are old and feel like not clean. At the last night of my stay on 1/21, i got back to hotel at 4:00pm and i could not open the door then i went to the reception and was told the electric power was gone, it was recovery at 9:00pm. I did not feel the hotel stuffs are sorry about that error.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good

Posted Dec 8, 2012
Bad ubication. Far away from down town.....………… Bad ubication. Far away from down town.....………… Bad ubication. Far away from down town.....………… Bad ubication. Far away from down town.....…………
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 31, 2012 on Hotels.com
4 out of 5
Recommended
by A verified traveler

great food, so so cleanliness

Posted Dec 18, 2011 on Hotels.com
service was really slow, but a few people were great. great rom to start, not well mintained
3 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Nov 26, 2011 on Hotels.com
3 out of 5
by A verified traveler

This traveler left a rating score only Posted Sep 29, 2010 on Hotels.com
4 out of 5
Recommended
by A verified traveler from China

Convenient if you have business in the New Industrial Park of the Hi-Tech Development Zone

Posted Aug 13, 2010
Pros: Duty managers and Desk managers are well trained with excellent English. I was very unpleasant from the moment I arrived because I was running a fever and hadn't had a shower since my neighbourhood lost water early the day before. The queen of grumpy, I must admit. None of the staff ever lost their cool and actually, by the time she was through with me, the night duty manager Eva had won me over. Until she worked her magic, I was sure I was justified in my irritation for the lack of free wi-fi. But, she had her staff trawl the hotel for an extra long LAN cord so I could surf in bed. She even had them take the time to carefully clean it before connecting it. By the time she was through, I was feeling like a real heel for being so unpleasant and finally realised that the hotel was actually quite nice. The room, the bed, the furnishings are clean and comfortable. The executive floor lounge is peaceful with helpful staff and a generous happy hour buffet of snacks. If you are seeking a location for a business conference, I have found in the past, on several occasions, the manager and staff to be very accommodating with my organisation's needs for special events and meetings. The view, on a clear day, from both sides of the hotel is the best view I have experienced in Xi'an. The mountains looked magnificent from my hotel room and as the hotel is situated perpendicular to the mountains, I would imagine that every guest enjoyed the same vista.