Dear Guest, Thank you very much for taking time to share your experience at the Shangri-La Hotel Xi’an with us. I am glad to hear that you enjoyed our facilities and the service. Should you travels bring you back to Xian, I hope to have the chance to welcome you again. Yours truly, Public Relationship Manager Joanna Liao

Dear guest, thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful experience. As one of the four major ancient civilization capitals, we are so happy you had a wonderful travel in Xian. Thank you again for your great support and look forward to welcoming you back in the future.

Dear valued guest, Thank you very much for choosing Shangri-La Hotel Xi’an China and sharing your stay experience with us. We too are disappointed with your stay experience with us and apologize for this incident. Your comments on service quality i have been shared with relevant department heads and we will try to improve and we look forward to exceeding your expectations during your next stay with us.

Dear guest, thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful experience. As one of the four major ancient civilization capitals, we are so happy you had a wonderful travel in Xian. Thank you again for your great support and look forward to welcoming you back in the future.

Dear Guest, Sincere thanks for your valuable and much positive comments. We will improve the breakfast you mentioned and i already shared your words with our team ensuring that we can supply good service and facility. It is our aim to share the Warmth of Hospitality with all our guests. Thank you for taking your valuable time to share your experience. Sincerely,

Dear Guest, Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. Sincerely,

Dear Guest, Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. Sincerely,

Dear Guest, Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. The government is focusing on the air pollution control and further action is doing on. Thank you again for your support and look forward to welcoming you back in the future. Sincerely,

Dear Guest, Thank you very much for choosing Shangri-La hotel, Xian and sharing your stay experience with us. Regard of the internet issue i have already share to IT team and will tack action to improve soon. Thank you again for your great support and look forward to welcoming you back in the future. Sincerely,

Dear Guest, Sincere thanks for your comments. We wish that we create a home away from home for you in Xian. We continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. We hope to welcome you back soon to Shangri-La home in the near future.

Dear Guest, Sincere thanks for your comments. Thank you for highlighting the food and service you experienced at the hotel. We will continue to consistently provide such level of appreciation to our esteemed clientele. We hope to welcome you back soon to Shangri-La home in the near future.

Dear Guest, Sincere thanks for your valuable comments. It is our aim to share the Warmth of Hospitality with all our guests. Thank you for taking your valuable time to share your experience. We hope to welcome you back soon to Shangri-La home in the near future. Your Sincerely,

Dear Guest, Sincere thanks for your valuable comments. you mentioned and i already shared to our F&B team and we will make improve later. We hope to welcome you back soon to Shangri-La home in the near future.

Dear guest, Sincere thanks for your valuable and much positive comments. I will share your words with our Team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. Thank you for taking your valuable time to share your experience. We hope to welcome you back soon to Shangri-La home in the near future. Your Sincerely,

Thanks for your guidelines and well noted.

Dear Guest, Sincere thanks for your valuable and much positive comments. I will share your words with our team ensuring that we continue to consistently provide such level of appreciation to our esteemed clientele. It is our aim to share the Warmth of Hospitality with all our guests. We hope to welcome you back soon to Shangri-La home in the near future. Your Sincerely

尊敬的宾客，非常感谢您入住西安香格里拉大酒店并给予的满分评论。我们非常重视您的评论，得知我们的员工为您提供了满意的服务，我们倍感荣幸。祝您生活愉快，欢迎您的再次光临！祝好！

Dear Guest, Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future.

Dear Guest, Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We hope we will be the first choice for your next stay in Xian. Sincerely,

Dear Guest, Thank you very much for choosing Shangri-la hotel, Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. Sincerely,