Ratings based on 1 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
2.0 Service & staff
3.0 Room comfort
3.0 Hotel condition
They paid and stayed.
by Chrisfrom Columbus Ohio
Xi'an China - HotelPosted Sep 1, 2011
The hotel staff claimed that I had no reservation upon arrival. After much back and forth, they found the reservation but they no longer had the room type I had ordered on Expedia. They then tried to charge me twice for the same room. I have been to Xi'an on many trips and this is the first time that I have stayed at this hotel and it will not get my return business.