Ratings based on 5 Verified Reviews
They paid and stayed. We double-checked.
4.0 Room cleanliness
2.4 Service & staff
3.6 Room comfort
3.4 Hotel condition
They paid and stayed.
for Everyoneby East and West from Shanghai
Nice, but with some issuesPosted Oct 21, 2013
Pros: Our room overlooked the central courtyard which is well maintained and creates a peaceful atmosphere in a very busy city.
Cons: The bell staff helping on getting taxis. Add a western style bar off the lobby.
Location: The typical Xi'an attractions. For the remote attractions, we found it better to hire a taxi for the day (8 hrs, 600 RMB), rather than bus tours.
The rooms are very spacious and comfortable, but we had problems with our air conditioner that the hotel was unable to fix. My brother had another room with no problems. It is a convenient walk to the park areas surrounding the Big Wild Goose Pagoda. I am a smoker and they have smoking rooms available. No smoking in the public areas and I am fine with that. A couple of issues: There was no safe in the room (my brother had one, but it was not bolted to anything). There is no western style bar in the hotel. Taxis are difficult to get and the hotel staff does not help, they simple told us to walk to the street and see if we could find one. The walk to the metro is quite far... Probably a good 25 minutes.
for Everyoneby A verified traveler
average hotel in great locationPosted Oct 7, 2013
Pros: location is fantastic. Walking distance to a happening environment, lots to see and do, eating facilities, transport etc. Hotel garden is great.
Cons: Update and modernise the rooms. The air conditioning was room controlled therefore was too hot for us and we couldn't do anything about it.
Location: Big goose pengoda...large mall and tourist bus/mono rail etc, local street markets.
we booked months in advance and upon arrival got given a smoking room even though we requested a non smoking. We were made to stay in that room for one night and the following two nights they moved us.. When we asked for a garden view room we were told that everything was booked out... even though we ourselves had booked months in advance.
Recommendedby A verified traveler
Posted Apr 3, 2013 on Hotels.com
for Everyoneby A verified traveler
Tough hotel to do business with.Posted Oct 7, 2012
Pros: No anything.
Cons: they threw away our reservation. the only reason we were able to stay here was I had printed proof and a confirmation number.
Location: it's ok.
We are Westerners. I reserved 2 rooms at this hotel for 2 couples. The other couple was given a room with a garden view and a Western bed-like I reserved. We were given a room with an extra hard uncomfortable Chinese bed and no garden view. This hotel threw away our reservation, so they gave us a bottom of the barrel room. No one speaks English and I believe they thought our 2 reservations were really the same even though the first names were different! Until they learn to speak and read English, I believe they will continue to make mistakes like this and will continue to not be able to serve English-speaking people.
for Everyoneby Miky from London
You can get better value,Outdated, avoid SPAPosted Apr 11, 2012
Pros: The garden and location are very nice
Cons: Poor room decor, SPA services very poor, staff couldnt speak much english
Location: Depending on how you plan to move, I thought that the location was amazing,next to one of the major attractions,a beautiful park,and shopping area
This Hotel is located next to the Big Wild Goose Pagoda, a lovely park, and a big shopping area(it costs about 15Y (in 2012) to get to the city centre - approx 10km).The hotel hall and garden are beautiful. The receptionists and bus boys were able to speak English even if with some difficulties. The restaurant is ok, although nothing special. Nobody in the restaurant could speak English, so much that they couldnt understand Sprite or Coca Cola. The room itself was a nice size, with a nice LCD TV, 2 Channels in English both News only. The decor of the room is very outdated besides the TV, I am assuming the last time that they changed furniture/carpets/courtains was the 80s. The bathroom was also quite outdated but clean and with complimentary toiletry. The BIG LET DOWN was the SPA services which was one of the reasons why I booked this hotel. When I went for a massage, they werent able to speak English and understand what service i wanted even if I pointed at their price board. Besides this I was taken into a bedroom, and I felt quite uncomfortable as it looked more like a place for gentlemen let's say. There were 3 ladies there, one of which was very rude, as she was talking Mandarin and laughing while I was undressing. The massage was with no oils and again it was done on a normal bed, it felt very strange and not nice. For the price I paid I expected more, above all If comparing it to the hotel that I was staying in Beijing which cost me the same and was modern and central.