My husband and I just came back from a week stay at this hotel. The staff is helpful and nice. Most spoke English. The room was very clean. The beach is beautiful and has a juice bar. The bars could be stacked a little better but it is not a deal breaker. There is entertainment and a disco every night. Hotel is a bus ride away from Tulum and Playa del Carmen. We definetely recommend this hotel!
Anna from Chicago
This Xpu-Ha resort is set on its own private beach, a short distance from Xpu-ha Beach, Ecopark Kantun Chi, and Taj Mahal …More
This was my second time to visit Barcelo Maya Palace, and we will definitely make it an annual vacation! The food is excellent, the pools are exceptional, and the beach is not crowded and very enjoyable. The service was flawless! Everyone is so friendly and helpful.
Stay at one and play at five! Guest staying at Barcelo Maya Palace Deluxe have full access to all facilities at the Complex …More
We usually stay at Barcelo Maya Tropical,this trip was from 07.07. till 07.16 .2014,we had a wonderful time.Noticed lots of improvements compare with the last year.Beach was clean and chaise longs were cleaner , but still there is room left for improvement.They built Dolphinaris ,looks very nice,I don't think that dolphins are very happy in such small place,but staff told us that they rotate dolphins every 3 month.Food quality was improved at the buffet restaurants, lots of variety , it is not a gourmet food ,but pretty good for all-inclusive resort.A la cart restaurants are very mediocre,except for Kyoto,very nice and very entertaining,but gets booked very fast.Restaurants at the beach are ok, food is the same in all of them,but restaurant closer to Tropical has much better service.Kids Club - its FABULOS ! My daughter wanted to be there all the time and usually I have to drag her out of there.Almost every night they do kids disco and kids win prizes, other days they do piñata.Ladies that work there are wonderful and they truly enjoy working with kids.Our room was clean,some bed linens and towels were replaced with new ones,but some are still old and stained which makes it unpleasant to use.One of the bathrobes had holes and nasty stains.Don't leave your personal items on the beds! My husband left t-shirt pajamas on the bed,cleaning lady didn't see it and wrap it up together with bed sheets, they found it later.A/c was cooling very well. Wifi is good in the room and lobby.
Dentamom from Houston,TX
Located 12 miles from Playa del Carmen, this Mayan Riviera resort shares 123 acres of rainforest and 1.12 miles od white-sand …More
We absolutely loved this resort! It was very clean and all the staff were so friendly! We booked an excursion to Xplor but could have gotten away with staying at the resort! We went parasailing and there are dolphins on the resort. There are 3 other Barcelo resorts and you basically have access to them all. Caribe was the cheapest I belive but it had the best beach! I wish they were more informative on activities available and where they were, we had to figure it out on our own. We will go back for sure and look at any Barcelo resort first in the future!
sarah from Tonawanda, NY
This Xpu-Ha resort is located by the ocean and set on its own private white sand beach, a short distance from Ecopark Kantun …More
"Supe cute hotel, I would definitely recommend it"
The localization is perfect, rooms are absolutely wonderful, they all have a little pool where you can soak your body when it's hot and a nice hammock next to it. Everything is very private and the food is great .
This Xpu-Ha hotel is located by the ocean and set on its own private white sand beach, a short distance from Ecopark Kantun …More
If you are looking for a romantic getaway, this is the place for you! Let me name a few......Warm turquoise blue oceans to die for, spacious rooms with comfortable beds, excellent food utilizing regional ingredients, and service always with a smile! It is also a must to treat yourself to an organic, authentic Mayan Spa experience! Although the spa services might be considered expensive, it is well worth it! The hotel grounds are magnificent and each room is surrounded by it's natural rainforest habitat.
Hope we get to go back soon!
Susan from California
This Xpu-Ha hotel is located by the sea, nestled on the beach a short distance from Xpu-ha Beach, Ecopark Kantun Chi, and Taj …More
Just south of Puerto Aventuras, Xpu-Ha’s broad, powdery, white-sand beach is widely regarded among the peninsula’s most beautiful. There’s plenty of room to string up a hammock and relax, sunbathe, or swim in the surf.