Front of property

Reviews of Fairfield Inn and Suites by Marriott Yakima

2.5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 347 reviews" "
Rating 8 - Good. 103 out of 347 reviews" "
Rating 6 - Okay. 23 out of 347 reviews" "
Rating 4 - Poor. 20 out of 347 reviews" "
Rating 2 - Terrible. 10 out of 347 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sira

Liked: Amenities, property conditions & facilities
Muy buena atencion
Stayed 1 night in Apr 2024

10/10 Excellent

Maria

Pleasant stay ! Breakfast was good ! Hotel was quiet
Stayed 1 night in Mar 2024

4/10 Poor

Catalina

Business traveler
Disliked: Cleanliness, staff & service, amenities
I cannot give them a good customer service cause I never made to the hotel but they’re still charging me for it and it’s not fair that I’m getting charge if I was not even there. ☹️
Stayed 1 night in Mar 2024

6/10 Okay

Joshua

Stayed 1 night in Feb 2024

10/10 Excellent

Ericka, Spokane

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The fire alarm went off several times throughout the day because of the heat and humidity in the pool area. It was a bit nerve-wracking
Stayed 1 night in Feb 2024

4/10 Poor

Mike

Traveled with family
Disliked: Amenities, property conditions & facilities
The room was supposed to have a decent TV, microwave and refrigerator. When we got to the room the TV didn't work and there was no microwave. Maintenance came up and fixed the TV and said that guests connect games and then they have to reset the TV. If you know this happens why wouldn't you check it when you're servicing the room before the next guest. We never did get a microwave and then the fire alarm went off and locked out the elevators, We were told it was accidently tripped by some performing work in the building. Fairfield Inns are usually nice properties but I will never stay at this location again
Stayed 1 night in Dec 2023

10/10 Excellent

Brandon

Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family of 4
Hotel was nice, we are a family of 4 and i thought the pull out bed would have been a bit bigger. It was more of a twin than a full size. Hotel was clean, close to food and in a relatively safe area. I would stay here again if they had 2 queen beds.
Stayed 1 night in Nov 2023

10/10 Excellent

GABRIEL MORENO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
All good in general.
Stayed 1 night in Oct 2023

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything felt very clean. Bed was comfy. The woman at the front desk was very friendly and helpful and was generous with complimentary bottled water. There's free coffee in the lobby at all times, which I very much appreciate. The free breakfast was... well, let's just say you get what you pay for. Overall I enjoyed my stay.
Stayed 1 night in Oct 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel.
Restful sleep. Convenient area located across shopping.
Stayed 1 night in Sep 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

2/10 Terrible

Thad

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
No Sleep as AC Requires Motion to Operate
The AC in guest rooms won't work unless there's active motion in the room making for a nightmarishly hot room during the night where I got zero sleep. I called the front desk during the night asking if there was a way to make the air stay on and they apologized saying no it's motion activated. I asked how it's possible to have motion in the room when people are trying to sleep and they just apologized again stating they get that complaint often. The room windows only open about an inch, which didn't help bring down the temps, but did let in bright light and interstate noise. Completely ruined night of sleep which in turn ruined my next day. A total nightmare and I would never stay here again unless the thermostats were replaced.
Stayed 1 night in Sep 2023

10/10 Excellent

veronica, burley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

4/10 Poor

Davison

The place was unique in that it was apartment style design. The dislike is that it’s deceiving that it looks like a regular style building and when we arrived It was an apartment style that needed upgrading.
Stayed 1 night in Aug 2023

2/10 Terrible

Angela, Spokane

Business traveler
Disliked: Amenities, property conditions & facilities
Mobile key and pool not working. Room And fridge were warm. Room and location were fine.
Stayed 1 night in Aug 2023

10/10 Excellent

ADOLFO, West Richland

Business traveler, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean and comfortable, gpod options for breakfast, would stay again
Stayed 1 night in Aug 2023

8/10 Good

Nate

Traveled with family
The staff were very friendly. The room was nice and spacious. Shopping, dining and recreation options all within walking distance. Easy, free, self parking felt safe. The only negatives would be that the pool was closed and there was a slight odor in the room.
Stayed 1 night in Aug 2023

8/10 Good

Kim

Liked: Property conditions & facilities, room comfort
Nice Hotel
We were disappointed to find out that the pool was out of order and would not be open while we were there. The elevator could stand to be vacuumed daily. The garbage at the coffee station was full to the brim at 7:00am but the lady working didn't bother emptying it when she brought a new pitcher of ice water. The hot water for tea was on the warm side rather than hot so had to use the microwave in our room to heat it up. Other than that, our stay was fine. The shower was quite modern as well as the decor throughout. We stayed there a year ago and would stay there again.
Stayed 3 nights in Aug 2023

8/10 Good

Michael, Edmonds

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Front staff very friendly and professional. We were not notified about pool closure until check in. We purposely chose this hotel for its pool for our child to use after rigorous hiking. 3rd floor hall was not being air conditioned. Otherwise property is very good. Thank you.
Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Stayed 1 night in Jul 2023

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean & Comfy!
First time we stayed here while in Yakima. Great place; clean and comfortable. Breakfast options were amazing, too. Indoor pool was not available for use due to renovations. Might want to check with the hotel before reserving if that is important to you.
Stayed 2 nights in Jul 2023

10/10 Excellent

Timothy

Stayed 1 night in Jul 2023

4/10 Poor

Joseph

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator not working, swimming pool under renovation
Stayed 1 night in Jul 2023

4/10 Poor

Logan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable accommodations with friendly, helpful staff.
Stayed 2 nights in May 2023

8/10 Good

Donna

Liked: Cleanliness
It was under construction, so breakfast was not the usual no hot tub or swimming no place to gather with friends and play cards. Wish I had known ahead of time.
Stayed 2 nights in Apr 2023

8/10 Good

ROSA

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
very nice place to stay clean
Stayed 2 nights in Apr 2023

10/10 Excellent

Georganna

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2023

2/10 Terrible

Jennifer

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Property under MAJOR renovation. Pictures do not clearly represent accommodations. All of this would be fine if the front desk representative wasn’t so rude!
Stayed 1 night in Mar 2023

6/10 Okay

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Mar 2023

4/10 Poor

Jaspaal

Business traveler, Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Property under construction. Breakfast was grab and go. Wasn't mentioned during booking. Very noisy too.
Stayed 1 night in Mar 2023

10/10 Excellent

Robert, Lynnwood

Stayed 1 night in Feb 2023

8/10 Good

Alvina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this hotel because it was by a Tesla Supercharger. It’s a nice, clean hotel, comfortable for a family stay. Not luxurious, high end type of stay but good for our middle-class family. There was a sign the pool was closed. There are some renovations going on, affecting the lobby and the 2nd floor appeared to be closed. But the work did not affect our Sat night stay. They provide a to-go breakfast which was actually a lot of food. Breakfast sandwich that was decent, banana, orange, granola bar, cereal, milk, muffin. Coffee is available in the lobby 24h. The room was a decent size with comfortable beds, appeared newly renovated, though the furnishings seemed a little randomly mixed. We would stay here again for a short stay. (The Ledgestone nearby offers larger rooms with a kitchenette, which would be more convenient for a longer stay. No breakfast included there.)
Stayed 1 night in Feb 2023

6/10 Okay

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2023

10/10 Excellent

Osvaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Feb 2023

2/10 Terrible

Leslie

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We stayed on the third floor. The hallway and the room smelled of toxic chemicals all night. The smell of carpet glue was horrendous. We should not have been exposed to this
Stayed 1 night in Jan 2023

8/10 Good

Melanie

Traveled with family
Liked: Cleanliness, staff & service
Remodeling, which Expedia doesn’t tell you, pool and hot tub were closed. Staff was wonderful! Take out breakfast (kitchen closed too) was really wonderful
Stayed 1 night in Nov 2022

6/10 Okay

Dana

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel was in the middle of a remodel/construction. We were never notified about this ahead of time. We were charged way too much for this stay for the condition of the hotel.
Stayed 2 nights in Nov 2022

6/10 Okay

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was awesome. We reserved a room with a king bed but we were given a room with two queens. There wasn't any king rooms left when we got there. Otherwise it was good.
Stayed 1 night in Oct 2022

10/10 Excellent

Barbara

Stayed 1 night in Oct 2022

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Gregory

Stayed 1 night in Aug 2022

10/10 Excellent

David

Stayed 1 night in Aug 2022

6/10 Okay

Jarrod

Traveled with family and small children
Liked: Property conditions & facilities
The stay was okay. The room didn’t didn’t seem very clean to me. Pool was small and the hot tub wasn’t working. Staff was nice. Breakfast was pretty good.
Stayed 1 night in Aug 2022

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022