Ratings based on 89 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
85% of guests recommend
3.9 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Nice , beach hotel, lots of activities for the kid

Posted Jan 1, 2015
Good experience and friendly staff, however watch out for the excursion sales guys especially on arrival when they try to sell you a quad bike or boat trip they will follow u around for the sale. Haggle them as its 1/2 the price outside. Don't pay more than 40 dinars for quad bike , u can get it for 30 outside.
1 out of 5
by A verified travelerfrom lo

Terrible staff .. Horrid food and dirty place

Posted Dec 31, 2014
Been moved from my original booking in a different hotel , this hotel was imposed on us last min . Been given a voucher for a spa treatment and lunch and dinner . The food was terrible .. And regarding the spa it was made impossible for us to attend as we were given restricted times only if an hour slot .. Which take it or leave it .whuch we could not use . The spa personnel really rude !!
3 out of 5
Recommended
for Couples
by Tanujafrom London

Holiday in November

Posted Nov 21, 2014 on Hotels.com
very quite and very few vegetarian option
1 out of 5
by A verified travelerfrom h

Bad hotel old furniture ...nthing working properly

Posted Nov 21, 2014
No thing is working in the spa. Bad food. Bad service...ver old furniture...no mentenance done for entire hotel ...bad management...
1 out of 5
by A verified travelerfrom paris

3 étoiles pas plus!!!

Posted Nov 6, 2014
Pros: la position
Cons: propriétés et cuisine
je suis tout simplement choqué par cet hôtel. chambre salle. bouffe dégueulasse. juste la position est idéal
5 out of 5
Recommended
for Everyone
by A verified travelerfrom laval

Hôtel très bien disposé et agréable

Posted Nov 5, 2014
Pros: le cadre somptueux
Cons: un raffraîchissement du restaurant
Location: quartier salle
très bien accueillit manque d'animation, musique, voir pour chauffer piscine extérieure car pour un 5 étoiles ç'est normal. Repas très bien et allinclusive aussi
3 out of 5
Recommended
for Families
by satinderfrom england

average

Posted Nov 3, 2014 on Hotels.com
nice hotel, nice pool and beach. food was pretty much the same everyday for our week, so lack of variety made it boring especially with a young child. rooms dont have irons which is disapointing for a 5* hotel so you have to pay to use their ironing service. some staff were friendly, although the majority were rude (especicially cleaning staff) and need lessons on customer services.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hôtel

Posted Oct 26, 2014
Excellent hôtel, la chambre est très confortable, buffet très varié et les personnels sont très professionnels et très gentils
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Graulhet

Bel hotel ou nous avons été reçu chaleureusement

Posted Oct 16, 2014
Pros: le personnel de la réception tout particilièrement
Cons: en 1/2 pension les boissons sont chères
c'est la troisième fois que nous venons en Tunisie à Hammamet, mais l première fois que nous sommes descendus dans un palace. Le site est magnifique avec des activités très plaisantes. Les chambres sont acceuillantes et propres, les repas variés et copieux. Globalement le personnel était serviable et gentil
4 out of 5
Recommended
for Everyone
by A verified travelerfrom london

Fantastic see view hotel

Posted Oct 14, 2014
I would rate this hotel as 4 star hotel not 5 star. Rooms of this hotel need upgrading. Staff members are ok but sometimes they looked tired. We stayed 5 days and saw same people working from breakfast to dinner. In the reception lutfi was very helpful.