Ratings based on 787 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
88% of guests recommend
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Vernal, UT

Mountain resort bliss!

Posted May 29, 2015
Beautiful setting, loved the pool and hot tub and open fire gas logs area. Rooms beautiful and softest sheets (thread count must've been incredibly high) around. Very comfortable and clean! Only draw back was the construction right outside our window on the ski hill for an alpine slide... But once that's finished, will be unbeatable! Would stay there again any season! We loved it and accessible to all the downtown Jackson Hole fun! Rejuvenating!! We loved it.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom california

Front staffs are unkindly.. Iam very sorry

Posted May 28, 2015
Room is good.. but front desk staff are very unkindly (to the asians ?).. Iam very sorry there is no free breakfast..
5 out of 5
Recommended
for Everyone
by A verified travelerfrom florida

Road trip.

Posted May 23, 2015
Very nice. Good location. Great room. Staff very friendly and accommodating.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom San Diego, CA

A Nice Hotel

Posted May 23, 2015
We only spent one night but found the room to be very comfortable, in a good location, and the staff very friendly. We did think the $50 extra charge for our dog was a little high but we still enjoyed our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

National Park Visit

Posted May 21, 2015
Cons: Have the washing machines working for the guests
Location: Jackson Hole, Grand Teton National Park and Yellowstone National Park
Nice Hotel, friendly staff and room was very comfortable. Construction work being done around hotel which made it a little messy but overall a great experience.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel easy access to all activities

Posted May 19, 2015
Pros: Room was comfortable. Parking was convenient.
Cons: Summer construction. Ask for room away from noise.
Great stay! Comfortable beds and wonderful access to Jackson Hole and Yellowstone park. The decor was wonderful. Staff was friendly, well informed and helpful. Room was comfortable and well appointed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 18, 2015
The hotel was not full and they gave us a small room with no views and far away from everything.
3 out of 5
by A verified travelerfrom Montana

Tricky extra fees.

Posted Apr 5, 2015
Used Expedia to nab what I thought was an awesome 50% off deal. With the added taxes and fees at time of purchase it pushed the room to about $100 - which I figured and was my budget. This was a non-refundable transaction. Upon check-in, I was charged a $29 "resort fee". I had no choice but to pay it. Would've liked to have known about it up front. Room was lovely - especially liked the carpet which had knitting stitch patterns. I'm a knitter so it was extra cute to me. This is the shoulder season for ski towns, so I thought I'd be cashing in on a deal to help fill rooms since skiers aren't. During the day there was a bulldozer running constantly in view of my balcony. Also, the city bus stopped every 30 minutes right beneath my window. Although I thought staying away from the hubbub of town would be peaceful, relaxing was not happening. Breakfast was not included. There was no room service. I would not stay here again unless I really wanted to be right at the slopes during ski season.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 13, 2015
Great hotel. Comfy beds. Lovely bed sheets. Great hot tub.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Columbus,OH

Great in-town hotel.

Posted Mar 12, 2015
Pros: The lobby and fireplace were nice and cozy. Our room was nicely decorated with a great view. Bed was comfy. Bathroom was very nice.
Location: Very close to shopping and dining. Shuttles run frequently. Great for skiing!
We loved this hotel! The minute we walked in, we were greeted by friendly staff. They gave us great suggestions for shopping, dining, and skiing. Our room was nicer then expected. Updated bathroom and very comfortable bed. Very quiet at night. We loved everything about it. It is convenient to downtown and shopping. Will absolutely stay here again and highly recommend it. Again...the staff were wonderful!!!!