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Reviews of Deluxe Hotel Yerevan

3 out of 5
Deluxe Hotel Yerevan
32/1 Komitas Avenue, Yerevan

Reviews

8.6

Excellent

Rating 10 - Excellent. 90 out of 190 reviews" "
Rating 8 - Good. 77 out of 190 reviews" "
Rating 6 - Okay. 15 out of 190 reviews" "
Rating 4 - Poor. 6 out of 190 reviews" "
Rating 2 - Terrible. 2 out of 190 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Farzam

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

Zare

Liked: Cleanliness, staff & service, property conditions & facilities
Not bad at all Perfect location
Stayed 5 nights in Nov 2023

6/10 Okay

Mostafa

Disliked: Staff & service, property conditions & facilities
I didn’t like everything
Stayed 6 nights in Oct 2023

10/10 Excellent

Gayanee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to go everywhere
Stayed 5 nights in Oct 2023

10/10 Excellent

susan

Stayed 1 night in Aug 2023

10/10 Excellent

Wanis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff, service, location and everything someone needs to travel to Armenia was provided with perfection!!
Stayed 14 nights in Aug 2023

8/10 Good

Jaklin

Stayed 13 nights in Jul 2023

10/10 Excellent

Catherine

Liked: Cleanliness, property conditions & facilities
Highly recommended Hotel❤️
Stayed 1 night in Jun 2023

10/10 Excellent

Lilit

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, beautiful and welcoming, amazing staff
Stayed 10 nights in May 2023

10/10 Excellent

Mohammad

8/10 Good

Samir

Stayed 7 nights in Nov 2022

10/10 Excellent

yelena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect!!!
Stayed 19 nights in Aug 2022

10/10 Excellent

serjik

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We felt comfort as home🏡🏠. Safe, nice, very clean, super friendly stuff and exlent service. This hotel is located in one of the best areas of Yervan.. We highly recommend beautiful 😍 Deluxe hotel to everyone
Stayed 7 nights in Nov 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2021

10/10 Excellent

Gagik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 12 nights in Sep 2021
Response from Administrator Annie on Sep 22, 2021
Dear Guest, Thank you for review. Your opinion is very important for us.

10/10 Excellent

Ashot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from Administrator Annie on Sep 22, 2021
Dear Guest, Thank you for review. Your opinion is very important for us.

6/10 Okay

VADIM

Stayed 3 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trip
Friendly, helpful staff. Comfortable rooms and beds. Nice breakfast
Stayed 5 nights in Jul 2021

8/10 Good

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good
Stayed 1 night in Oct 2020

10/10 Excellent

Dustin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value
WiFi was good, good value for the price
Stayed 2 nights in Oct 2020

8/10 Good

Rozik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean hotel, excellent service, people working there are very friendly.
Stayed 5 nights in Nov 2019

10/10 Excellent

Serj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exclent Clean and safe Hotel.. Super friendly staff,Good mnagment,Best location ,close to super markets,restaurants and any kind of shops..My wife and I are coming to this hotel for many years and it feels just like home and we defenetly recommend Deluxe Hotel to everyone,,,,
Stayed 13 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location even for self drive. You can easily find free parking space on street. Hotel is located at a quiet street off a center street. Staffs are very nice and helpful.
Stayed 3 nights in Sep 2019

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel, responsible and helpful staff, great breakfast, 24 hours service for what you need
Stayed 16 nights in Jul 2019

6/10 Okay

Verified traveler

Stayed 4 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great as we wished . Clean hotel with friendly people
Stayed 15 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 3 nights in Jul 2019

4/10 Poor

Verified traveler

Stayed 12 nights in May 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing but it would be nice if there were more steam n sauna room.
Stayed 7 nights in Mar 2019

6/10 Okay

Sami

Stayed 2 nights in Nov 2018

10/10 Excellent

NA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff,good location close to Rio Mall Use Yandix App for transport
Stayed 6 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 7 nights in Nov 2018

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The service outstanding
The room was comfortable and the service outstanding.
Stayed 3 nights in Oct 2018

2/10 Terrible

Amir Hossein

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
A nightmare called Hotel!!!
Upon our arrival our double bed room in second floor which was to have nice view was not ready, instead we were moved to a triple bed room on third floor with view of rubble and slum and poorly laminated floor that kept making noises with every step. The receptionist assured us that our room will be ready for next day and suggested that we keep everything packed so they would ship our luggage. This never happened and they even didn't bother to inform us. The night was cold but heating system wasn't working and we froze the first night. Until they gave us a separate heater for the second night. I decided to extend my stay for another four nights but when approached the receptionist she even didn't bother to check and denied the existence of any vacancy. However, exactly after ten minutes she called and informed me of available vacancy. Of course I didn't bother to extend my stay in such mismanaged establishment.
Stayed 2 nights in Oct 2018
Response from Administrator Ani on Oct 30, 2018
Dear Guest, We gave a very big triple room with panorama windows, which is one of our best rooms. However, if you didn't like the room you could let us know and we immediately would change the room. The double room was ready next day , and when you came to reception we suggested staying in room which you didn't deny. The heating system was off in the hotel as the temperature wasn't cold that's why we gave you a separate heater. About the vacancy : We didn't have any room. As you couldn't see if we are checking or not, please be sure that we checked everything, after an hour we called you because we received a cancellation , about we informed you! We are very sorry for your bad impression, but we did our best. Regards Hotel Deluxe Administration

8/10 Good

Chuck

Liked: Cleanliness, property conditions & facilities, room comfort
Ground floor street noise.. people on sidewalk late
Stayed 3 nights in Oct 2018

8/10 Good

Tom, Salt Lake City, UT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff quickly responded to problems with the room lighting. Location was excellent for where we needed to be. Staff were excellent.
Stayed 3 nights in Aug 2018

10/10 Excellent

Margot, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in a residential area. 5 min ride to the center by taxi. Exceptionally well priced.
Stayed 2 nights in Jul 2018

4/10 Poor

Zheni, Yerevan

Disliked: Cleanliness, staff & service
Tv wasnt working. Toilet was dirty. King size bed was two twins put together. Buffet was ok
Stayed 1 night in Aug 2018

10/10 Excellent

vicken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did enjoy the stay in the hotel, and even referred my friend which she is coming to stay there as well and so me coming back to stay another 18 more days...comfort, very good service, very good location, very good breakfast...and most importantly very nice and knowledgeable staff.
Stayed 6 nights in Jun 2018

6/10 Okay

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good value , but think of the location
Just a little too far out of the city centre in hindsight , but a good value place to stay
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2018

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property and value for money
A small property with some of the best reviews from all the hotels in the city, which turned to be beyond our expectations in the good way. The staff was amazingly friendly, helpful and polite at all times, the building and all its areas well cared and very clean; but something that was really a treat are their 2 rooms with a full private spa all for yourself within the room! As you hear this, the room is 45 square meters, with a sauna and a cold water soaking pool for after the sauna. From the many hundreds of hotels we've been, this was the first on this! Then the breakfast, also included in the rate, was nice and good enough to start the day. As of location, it's nearly 15 minutes to the metro station, and a good choice of supermarkets, bars and restaurants in the nearby area. And if you are landing at the airport upon arrival, they offer free pick-up service! Absolutely a hotel recommend to anyone.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Could be improved!
We were put into the basement at first with this being sold to us as an upgrade due to there being a sauna and small pool. This is not an upgrade....there are no windows and the room smells, and the use of the facilities would only raise the temperature of the room! We were then moved to another room which was right outside the breakfast facilities and reception.....no AC and windows opening onto a busy street. Water supplies to the hotel were broken for in excess of 12 hours and whilst this was not the hotel's fault, they could have done more to help their customers. Breakfast was poor, with next to no variation from day to day. In spite of these comments, the hotel was clean and comfortable and most of the staff were friendly and helpful.

6/10 Okay

Verified traveler

Liked: Room comfort
Smooth and easy
Staffs were accomodating with our needs. They provide instructions if we need help for public transportations and they recommends nice travel agency to experience armenian culture by tours.
Stayed 4 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice Hotel
The hotel is clean and provides u great hospitality.The hotel owner is very helpful and will guide u throughout your stay.The staffs were very helpful....
Stayed 14 nights in Nov 2017