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Reviews of Cakra Kusuma Hotel

3 out of 5
Cakra Kusuma Hotel
Jl Kaliurang No 25 Km 5,2, Depok, Yogyakarta

Reviews

7.2

Good

Rating 10 - Excellent. 7 out of 65 reviews" "
Rating 8 - Good. 27 out of 65 reviews" "
Rating 6 - Okay. 25 out of 65 reviews" "
Rating 4 - Poor. 6 out of 65 reviews" "
Rating 2 - Terrible. 0 out of 65 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Property conditions & facilities

Reviews

6/10 Okay

Christian

Liked: Staff & service
Hotel in Yogyakarta
I was a little disappointed since hotels.com price showed a price of approximate 100€ and I was happy to find a discounted price with 66%, so I was expecting a better condition of the room; especially the bathroom. The room was livable but very worn. Typical Indonesian breakfast, so maybe not what a European traveler would be looking for. Service was ok anyhow and the area quiet.
Stayed 2 nights in Jun 2018
Response from Jaka on Jun 29, 2018
Dear Mr. Christian Warmest Greetings from Cakra Kusuma Hotel Yogyakarta, We are very pleased to read that you have enjoyable stay with Cakra Kusuma Hotel Yogyakarta, enhanced by the pleasant surroundings of our service. Deeply apologize in regards of our facilities, we will make improvement immediately. We are very pleased to welcoming you back to Cakra Kusuma Hotel Yogyakarta in your next visit and we do hope that we can maintain our performance and always serve you the best services. Thank you. Best Regards, Jaka Dahari E-commerce

8/10 Good

Clara

Liked: Cleanliness, staff & service
Friendly staff, good location but old hotel.
Don’t expect too much from the hotel, it’s old and dark inside the room.. the ac not really cold too. But, it’s kinda okay for one night. The staff was friendly... Unfortunately, the pool was under construction when i went there.
Stayed 1 night in Jan 2018
Response from Jack on Jan 23, 2018
Dear Mrs. Clara Warmest Greetings from Cakra Kusuma Hotel Yogyakarta, We are very pleased to read that you had an enjoyable stay with Cakra Kusuma Hotel Yogyakarta, enhanced by the pleasant surroundings of our staff. It is delightful to read your feedback concerning the room and facilities. Deeply apologize in regards of Air Conditioner was not too cold and our pool was under maintenance, we will make improvement immediately. We are very pleased to Welcoming you back to Cakra Kusuma Hotel Yogyakarta in your next visit and We do hope that we can maintain our performance and always serve you the best services. Thank you. Best Regards, Jack Dahari E-commerce

8/10 Good

Gatot

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

muratyas

Disliked: Cleanliness, room comfort
So so
We had a room on ground floor and next to kitchen. It is noisy until 22.00. Hotel is old and there can be small ans few bugs sometimes. No hairdryer, towels are not good. Aircondition s fine. No window. Staff is kind. We had very good airport delivery service. Breakfast is Toast, Banana, Jam, and egg. Its central location is very good. Walking distance to many restaurants. Wifi works very well.
Response from General Manager on Mar 1, 2017
Extra smile greeting from Cakra Kusuma Hotel Thank you for review us and my apologize to know that you experience a noisy stay in our hotel. We will hard work to maintenance according to our hotel room problem. We appreciate that you happy on our staff service and our location. Your review is really helpful for other travelers to choose our hotel whenever they visit Yogyakarta. Please let us know if you plan to visit us in the near future. We would be happy to welcoming you back to Cakra Kusuma Hotel. Thank You

8/10 Good

Zack, Putrajaya, Malaysia

Liked: Staff & service, property conditions & facilities
Simple hotel and very accessible
Hotel staffs are very polite and helpful. Environment is nice. Room is quite clean but the facilities' age is obvious from the cracks and paint. Food is not a problem as it's in the middle of the busiest road in Yogyakarta. Very accessible.

8/10 Good

family trip, Kuala Lumpur

Liked: Property conditions & facilities
Good hotel for the local taste
Better if the hotel can provide info Pn local events currently avIlable. We can plan our own activates from such info.

4/10 Poor

Shintaro

Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Nelson, Malaysia

Liked: Cleanliness, staff & service
Good Service, Bathroom need minor repair
Room a bit small for couples. Bathroom water slow to go into waste during bathing. Overall service is good. They can prepare our breakfast as early as 4am since we are going for sunrise for one of the day during our stay. Staff fast in response.

6/10 Okay

Verified traveler

Fantastic breakfast and friendly staff. The pool was great and the hotel area was beautiful and peaceful.

8/10 Good

Dharmawan, london

Liked: Cleanliness, room comfort
nice & quite

8/10 Good

eric, panama... capital, born in colon... semarang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, near to all.
Everything was good, only the water sistem in the bathroom will be better, because in the moarning the water power was poor...

6/10 Okay

Shiva, Seattle, USA

Liked: Cleanliness, staff & service, room comfort
Pleasant hotel perfect for 2-3 days.
You're in town for Borobodur and Prambananan. This means you will be out all day. This hotel is comfy for a good night's rest and good breakfast options.

10/10 Excellent

prem, p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay...startegic location
It was a beautiful and a place that we enjoyed exploring
Response from Nurlela on Mar 7, 2015
Dear Mr Prem, Warmest greetings from Cakra Kusuma Hotel Yogyakarta, First of all thank you for your trust given to Cakra Kusuma Hotel Yogyakarta as your place to stay at Yogyakarta. We are glad to listen and find out if you've enjoyed your time during stay with us at Cakra Kusuma Hotel Yogyakarta. Hopefully we could give our best service for you in other occasions. Thank you and best regards, Cakra Kusuma Hotel Yogyakarta.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic location
Great area for walking to shops and markets. Fantastic stay!

4/10 Poor

Schoofs Ann

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Jason C, Malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Went to Jogja for a short relaxation, and Cakra Kusuma provided just that. The room rates are reasonable, and the hotel staff are impeccable with their smiles. Not located near to the tourist belt of Jalan Malioboro or the cafe street, but just a short ojek ride away. If you are looking to meet other travellers, this is not the place. Most of the guests are locals. Supermarket next door, very convenient, and the hotel is located away from the main street, so it was very quiet. Lovely swimming pool. Lack of "tourist-friendly" restaurants near the hotel. There are more restaurants across the street, but pretty much suicidal to cross. My only complaint is the hot shower, which takes quite a while to heat up, and a toilet door that needs to be replaced.
Response from Nurlela on Jul 26, 2014
Dear Mr Jason, warmest greetings from Cakra Kusuma Hotel Yogyakarta, Its an honour to have you here as guest, thank you so much for you to stay in Cakra Kusuma Hotel, Our hotel is the unique hotel that providing calm and relax athmosphere to stay, even we are not in Malioboro street, you can reach that place only 10 minutes or less, because Cakra Kusuma Hotel is located on city, Thank you so much for caring us, We use the Sub-central Water Heater System, so you have to wait a minute for the Water Heater System to heating up water and ready to use, And also we sorry for the bathroom door, we already change the door to make sure guest statisfy with every detail in Cakra Kusuma Hotel. Warm regards, Cakra Kusuma Hotel Management

6/10 Okay

Hazz, Singapore

Liked: Staff & service
Disliked: Cleanliness
Good location everything else is so so...
The location is great as it is near many eateries but other than that nothing great. Disappointed with stains bedsheet, flying mosquito and so so breakfast. The good things are, 1) Laundry service is prompt. 2) Staff is ever helpful and friendly. 3) WIFI is accessible from the room.
Response from Nurlela on Jul 5, 2014
Dear Mr Hazz, Warmest greeting from Cakra Kusuma Hotel Yogyakarta, First of all we would like to thank you for choosing to stay at Cakra Kusuma Hotel Yogyakarta. We are sorry that your experience related with the room and food in our property did not meet your expectation, please allow me to express our apologies. We are taking the appropriate measures to address the problem and avoid future occurence. Thank you for sharing your concerns and we are looking forward to serve you better in the next future. Thanks again for choosing Cakra Kusuma Hotel Yogyakarta, we hope to welcome back soon. Sincelrely Yours, Heri S Buhori General Manager

10/10 Excellent

solva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
We enjoyed our stay at Cakra Kusuma very much. Everything was good. Great value for money.
Response from Nurlela on Jul 5, 2014
Dear Mr / Ms. Solva, Warmest greetings from your Cakra Kusuma Hotel Yogyakarta…. Thank you for your precious time to post such a valuable review on Expedia.com It is a delight to hear that you enjoyed your stay and that you were truly impressed with our hotel facilities and our employees. We greatly appreciate your comments and hope to welcome you back in the near future. Wishing you a happy and prosperous 2014. Sincerely Yours, Heri S Buhori General Manager

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Clean but distant
Nice hotel but staff could not help me with individual travel to Borobudur but did get me good private car and driver
Response from Nurlela on Jul 5, 2014
Dear Mr, Warmest greetings from Cakra Kusuma Hotel Yogyakarta, Thank you for taking the time to tell us about your experience at Cakra Kusuma Hotel Yogyakarta. I am sorry that your experience related to the borobudur trip did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Thanks again for choosing Cakra Kusuma Hotel Yogyakarta, and we hope to welcome you back soon. Sincerely Yours, Heri S Buhori General Manager

8/10 Good

ewa

Liked: Staff & service, room comfort
Response from Nurlela on Mar 15, 2014
Dear Mr / Miss Ewa, Warmest greetings from Cakra Kusuma Hotel Yogyakarta, Thank you for choosing Cakra Kusuma Hotel Yogyakarta as your home stay during your trip at Jogja. We look forward to welcoming you back again to Cakra Kusuma Hotel Yogyakarta if your travel plan brings you back to Yogyakarta Take care and wishing you a very happy and prosperous... Sincerely Yours, Heri S Buhori General Manager

6/10 Okay

Madam Syila

Nice SPA and food
Service is good, food ( breakfast) very nice,quite variety in terms of the menu. Spa services available and quite cheap and affordable. Javanese massage superb!
Response from Nurlela on Mar 8, 2014
Dear Madam Syila, Warmest greetings from Cakra Kusuma Hotel Yogyakarta, Greetings from the historic hotel of Yogyakarta. We are pleased to learn that you had an enjoyable stay in our heritage hotel and thank you for your nice comments on the hotel, our breakfast foods, our staffs and the SPA. All the team is delighted to know that an excellent level of guest satisfaction has been delivered. Thanks again for choosing Cakra Kusuma Hotel Yogyakarta, We really hope to have the pleasure of welcoming you back soon. Sincerely Yours, Heri S buhori General Manager

8/10 Good

Chip, Sunnyvale, CA, USA

Liked: Staff & service, room comfort
Affordable hotel with great staff
Although there were some small quibbles (the white towels weren't always as clean as we would've liked, we could hear some of the louder guests through the thin walls), it was overall a very pleasant experience. The service was amazing and every single member of the staff went out of their way to make sure we had a pleasant stay. The extras like the spa and free breakfast were also great. Plus, the price is very reasonable. Overall, it was a good experience and we'll stay here again when visiting Yogya.
Response from Nurlela on Jul 5, 2014
Dear Mr /Miss Chip, Warmest greeting from Cakra Kusuma Hotel Yogyakarta, I am pleased to learn that you had an enjoyable stay in our hotel and thank you for your nice comments on the hotel, our rooms, location and our staff. All the team is delighted to know that an excellent level of guest satisfaction has been delivered. We also deeply apologize for any inconveniences cause the room experiences is not as your expectation. Thanks again for choosing Cakra Kusuma Hotel Yogyakarta,we really hope to have the pleasure of welcoming you back soon. Sincerely Yours, Heri S Buhori General Manager

6/10 Okay

Foong MW

Liked: Staff & service
Disliked: Cleanliness
Hotel service was quite good. We needed to catch the sunrise tour in Borobudur temple and hotel management provided us with take away breakfast. Food was good, a lot of variety and tasty, Nearby there is a university and so, there are many shops surrounding the hotel vicinity and one can easily find food in the area. On the other hand, the bedsheet was not that clean and room hot shower only comes about with prolong usage. Overall, I would rate this hotel average.

8/10 Good

KF chau

Liked: Cleanliness, property conditions & facilities
Location is near to UGM & nearby food stall
Afternoon Tea is below par. Not much snack & everyday same menu.Dun expect to fill your stomach.

8/10 Good

Diah

Liked: Cleanliness, staff & service, room comfort
The hotel provides very good service and the location of hotel is convenient. Food stalls, mini-supermarkets are nearby the hotel.

8/10 Good

Fordie, Queensland, Australia

Liked: Cleanliness, staff & service, room comfort
Modest, clean rooms with good environs & service
Staff were really obliging .. nothing too much trouble. Apart from an AC that could be a little noisy .. (only one of the 3 rooms our family had) . all was good .. fairly basic motel style rooms with clean ensuite but with quite fancy environs and nice and quiet .. business andconference faciities .. good breakfast All in all .. good value for very little money ..

8/10 Good

Bandula, New Zealand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel
A very good hotel for the travellers who can’t afford a 5 star hotel. Reasonably good rooms Friendly staff Very good breakfast Excellent security service

8/10 Good

ryan, hong kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cakra Kusuma
Nice and reasonable price, close and convenient to everywhere

4/10 Poor

Edi, Jakarta

Disliked: Staff & service, room comfort
Not satisfied
I Want spa it can not be serviced since teraphist is very limitted , room is not good for 3 stars hotel With rate is expensive enough

6/10 Okay

Rinaldi, Jakarta

Liked: Cleanliness, staff & service
The Hotel Cakra Kusuma in Yogyakarta
Nice hotel to stay. And closed to tourism place at Kaliurang and Tour Lava.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
Hotel needs upgrading
Bathroom is small with no shower enclosure so the entire bathroom floor gets wet when you shower. The faucet is loose and water pressure is low. There were mosquitos that feasted on us while we ate at the restaurant. The breakfast buffet had extensive Indonesian food but limited continental choices. There are no bellboys or elevator so if you're on the 2nd or 3rd floor, you'll have to bring up your luggage yourself. The massage at the spa was ok (nothing exceptional) but overpriced. The staff at the front desk, spa, restaurant were all very nice.

4/10 Poor

indah, bekasi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
the cakra kusuma hotel- not all expensive are good
,..it means, they have "standard room" is much more large and new design interior even the price is more cheaper than the other room like "business" or "superior", these two room is more smaller and have old design furniture. little disappointing because i have already "pay more" for these two room but i didn't get what i expecting for. overall, the location is good. near everywhere.

6/10 Okay

Budi, Jakarta, Indonesia

Disliked: Cleanliness, property conditions & facilities, room comfort
Room size very small and below standard star hotel.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
disappointed
the hotel too old not same as a picture. my expect just like new hotel, Breakfastis ok. at night any strange sound in the corridor

6/10 Okay

Da vid, Sydney

Liked: Room comfort
Disliked: Staff & service
OK to go back
Will go back if in the same neighbourhood again

6/10 Okay

Vincent

Liked: Staff & service
Do not ever book the standard
Do not ever book the standard room from this hotel. It was horrible! I stay in the superior room which is already below my standard actually. Staff are really friendly and helpful though.

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Pleasant Stay At Cakra Kusuma Hotel
The hotel is considerably new. I had the rare opportunity to meet up with the General Manager of the hotel, who is kind enough to spare a few minutes. I stayed at the business suite. It is clean and spacious. The hotel staffs are very helpful and pleasant.

8/10 Good

Dimas

Thank you for allowing me to write
Thank you for allowing me to write a simple comments on Cakra Kusuma Hotel Yogyakarta. Me and my wife overall are happy with the hotel food and location. But there are rooms for improvement in other department. I had a room with the window facing the corridor and it makes us feel uncomfortable in terms of privacy and security. On our first night, a group of guests had a pool party which near to the hotel rooms till midnight. The hotel staff and management should concern to other guest who needs rest and their beauty sleep. Blue painted wall in the interior and exterior reminds me of a public hospital! On our last night stay in the hotel, there were total blackout and it took 30 minutes for their technician to solve the problem. I hope these feedback could improve their services. Rgds,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotelnya bagus dan bersih Dekat ke mana mana breakfast enak
Stayed 1 night in Jun 2019
Response from Dimas Aditya on Jun 20, 2019
Terima kasih atas respon yang telah diberikan dan kami akan terus berusaha untuk memberikan yang terbaik kepada para tamu cakra kusuma hotel. Salam Hangat, Cakra Kusuma Hotel

8/10 Good

dian

Hotel lama tapi terawat
Hotel lama tapi terawat. Lokasi dekat kampus. Banyak pilihan makanan. Laundri murah. Yang kurang adalah hotel ini tdk ada lift. Merepotkan bila dapat kamar lantai 3. Tempat tidur doubelnya terlalu kecil. Lobi sempit kurang nyaman untuk terima tamu.
Response from General Manager on Jan 11, 2017
Dear Mrs Dian, Salam hangat dari Cakra Kusuma Hotel Yogyakarta Terima kasih telah meluangkan waktu untuk memberikan kritik dan saran yang sangat berguna bagi Cakra Kusuma Hotel. Cakra Kusuma Hotel selalu berusaha untuk memberikan yang terbaik bagi tamu yang akan menginap di hotel kami. Kami selalu menjaga kebersihan guna berikan kenyaman kepada semua tamu. Mohon maaf apabila selama menginap di hotel kami, Ibu kurang nyaman dikarenakan tidak adanya lift. Konsep hotel kami yang bukan hotel building membuat lift belum menjadi prioritas utama kami. Namun, kritik dan saran Ibu DIan tetap menjadi concern kami kedepan, dan evaluasi guna lebih baik lagi. Terima kasih banyak atas kritik dan saran Ibu Dian, kami tunggu kedatangannya kembali di hotel kami. Salam hangat, Cakra Kusuma Hotel Yogyakarta

4/10 Poor

Kumagoro, Jakarta

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
観光地でありながらビールをはじめとするアルコール類の全く手に入らないホテルと、その周辺の街。
ジョグジャカルタと言う観光地でありながら、昨年4月の法改正によりこの町のある一角を除いてアルコール類は、全く手に入りません。ご注意を。 このホテルは、オールドファッションで、寝るだけなら何ら問題はありませんが、内鍵が壊れてなくなっているし、バスルームの扉の内側は、腐食してはがれている状態で、初日はバスタオルがなく、2泊目は歯ブラシがありませんでした。 ホテルの敷地内は、静かでよいのですが、一歩外に出ると幹線道路で歩道もないので散歩すらできにくい状態です。

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Normal para precio
En general el hotel es muy agradable para estar no mas de 2 dias. El personal muy amable, la locacion cerca de muchas tiendas y lugares para comer. Alejado de toda la parte turistica. Con respecto al hotel, los baños de visita eran realmente asquerosos, creo que no se preocupan de eso. La pieza estaba bien, solo que movimos la cama y abajo encontramos un monton de pelo. Solo se preocupan de la limpieza en general. Las camas muy buenas y servicio a la habitacion tambien. Por un par de dias y el precio encontrado. Valio la pena

6/10 Okay

Madeleine

Liked: Staff & service, room comfort

6/10 Okay

Ardhian, Depok

Banyak restauran dan jajanan sepanjang jalan
Secara umum lokasi bagus karena dekat dengan banyak jajanan dan makanan. Untuk belanjan keperluan harian dekat dengan Indomaret dan pusat ATM ( di gerbang keluar)

6/10 Okay

Mohd

Liked: Cleanliness

8/10 Good

ste, bologna, italy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
molto grazioso.
solo due notti ma tutto perfetto. hotel abbastanza vicino al centro ma in una zona molto comoda per fare gli spostamenti. si trova interno rispetto alla via molto trafficata quindi risulta una oasi silenziosa.

8/10 Good

Andi, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Baik
Kita dapat kamar dekat kolam renang, sebenarnya enak sekali, hanya saja jadi berisik sepanjang hari. Selain itu semuanya menyenangkan
Response from Nurlela on Nov 8, 2014
Dear Mr. Andi, Salam hangat dari Cakra Kusuma Hotel Yogyakarta, Sebelumnya terima kasih telah mempercayakan hari-hari anda untuk menginap di Cakra Kusuma Hotel Yogyakarta. dan terima kasih telah meluangkan waktu untuk memberikan masukan untuk kami melalui hotels.com guest comment. Kami mohon maaf atas ketidaknyamanan saat Bapak menginap di hotel kami, dan apapun yang terjadi diluar dugaan Bapak. Kami akan menjadikan ini sebagai masukan untuk perbaikan kami dikemudian hari. Semoga kami dapat memberikan pelayanan yang lebih baik untuk Bapak Andi dilain hari. Terima Kasih, Salam Cakra Kusuma Hotel Yogyakarta

6/10 Okay

Adi Imam, Bandung

Disliked: Property conditions & facilities
Lokasi strategis, memudahkan beraktivitas
Lokasi yang strategis, sangat memudahkan untuk beraktivitas, menutupi kekurangan hotel yang ada...

8/10 Good

Enoch, Singapore

Liked: Cleanliness, property conditions & facilities
kind of great
Service clerks are kind, good caring. But location is quite far from tourist zone.
Response from Nurlela on Apr 12, 2014
Dear Mr. Enoch , Thank you for taking the time to write a review regarding your recent stay at Cakra Kusuma Hotel Yogyakarta. We appreciate your positive comment about our service clerks We look forward to welcoming you back again to Cakra Kusuma Hotel Yogyakarta if your travel plan brings you back to Yogyakarta, and we hope we could give our best to serve you in the future. Take care and wishing you a very happy and prosperous... Very best regards, Heri S Buhori General Manager

6/10 Okay

Nell, depok

Disliked: Property conditions & facilities, room comfort
Lokasi hotel strategis di dekat Kaliurang
Fasilitas hotel kurang memuaskan seperti sarapan pagi kurang variasi
Response from Nurlela on Aug 9, 2014
Dear Mr. Nell, Warmest greetings from Cakra Kusuma Hotel Yogyakarta…… Thank you for your comments and we sincerely apologies that we didn’t completely meet your expectation about our breakfast menu during your stay with us . We are really concern about your feedback and we have already addressed your concerns to the departments in charge. They will give their best in order to provide better services in the future. We thank you for helping us to develop our services and we look forward to welcome you back soon to see our improvements. Very best regards Heri S Buhori General Manager