Ratings based on 75 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Displeasure experience at Novotel Yogyakarta

Posted Dec 25, 2014
Pros: Staff courtesy and room cleanliness.
Cons: Room card access to incorporate RFID.
Location: Novotel Yogyakarta
We arrived at your hotel on 17 Dec 2014 at 2.00pm. Upon check in we are delighted of the condition of the room and panorama view of Jogja. Later we left for a tour surrounding Jogja and return back to hotel between 7pm - 8pm and to our shocking we are not able to enter our room due to faulty card access. I have to go down to receptionist to get a new card and query on why the card defect. They told me may due to magnetic card issue. They replaced me a new and we managed to access our room that night. Next day on 18 Dec 14 we left in morning after breakfast for a tour guide around Jogja and return to Hotel during dusk time. Again to our disappointment we are not able to access our room due card access problem. Again I have to go to receptionist to get a new card and asking the staff why this happen to us especially tourist who expect good service but poor card issue affected our holiday. Again next day on 19 Dec 14 we experience again the problem and have to get a change of new card access. Same goes on 20 Dec 14, the day we are leaving the hotel. Same problem with the card access which denied our entry to our room. From the above statement we are truly regret such service given to us as we are a tourist from Malaysia who have paid in full during our stay at your hotel but poor service are given. What is happening? Is this kind of service given tourist? Where are human touch and courtesy approach?
4 out of 5
Recommended
for Everyone
by A verified travelerfrom MY

Nice hotel located in the town

Posted Dec 24, 2014
The breakfast was great coz they got good bread there which is hard to find in indonesia.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Msia

Strategically located

Posted Dec 21, 2014
Excellent & the stay at Novotel was a good experience
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Malaysia

Easy access to shopping Mall

Posted Dec 10, 2014
Good SPA facilities, easy access to main road and shopping area.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Nice hotel near place of interest

Posted Nov 30, 2014
Nice and friendly staff who are willing to assist when required. Goes out of their way to make our stay there a pleasant one. Will stay there again.
3 out of 5
by A verified travelerfrom Kuala Lumpur

Livable Hotel

Posted Nov 30, 2014
Pros: Situated in near an economical part of the city and cheap places to eat nearby.
Cons: The toilets in the hotel are filthy and need renovation
Location: Eat at nearby Warongs and restaurants behind the hotel
The toilet bowl was situated in a location which did not allow for a person of 5 feet 8 inches to comfortable sit or squat whilst doing business.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

演奏会

Posted Nov 29, 2014
夜部屋からどなたかがロビー付近で歌う声が聞こえてきて、なんとも素敵な歌と声の演奏会でした。 まさか古都ジョグジャカルタのホテルでこんな素敵な歌声が聞けるとは思わず、とても良い気分になりました。翌日まで耳に残っていました。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

空港から、タクシーで70,000ルピア(700円)で行ける。カルフールまで 車で3分。

Posted Oct 27, 2014
Pros: ドアボーイがとても親切でいいです。
Cons: チェックイン業務がめちゃくちゃ遅い。 ※どこのホテルにも言えます。
英語が通じるので、安心です。スタッフの中には、日本語を練習してる人もいました。移動は、タクシーでドアボーイの方に英語で説明するとドライバーに説明してくれます。 部屋は、バスタブ付きの部屋があるのでチェックインの時に言えば 空いていると無料で変えてくれます。 クーラーは 効き過ぎなので要注意です。お水は、1泊1人ペットボトル1本がついて来て安心。Teabagもついています。 食事は、サービス料やTax等がつくので メニューの料金の1.5~1.8倍の価格になります。 スリッパ、ドライヤーはついています。 Wifiは、ありますが… ネット環境がかなり悪いです。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom tokyo

とっても快適でした!

Posted Oct 21, 2014
Pros: ウッディな感じの部屋
Cons: 冷蔵庫はずっといない間も電源が入っていてほしい。
木を基調とした部屋はとてもくつろげます。バスタブもありますし、広い部屋ですし、NHK日本語放送も観られます。セーフティボックスもあります。冷蔵庫もついているのでビールをコンビニで買ってきてキンキンに冷えたのを夜飲んでいました。カードキーがないとエレベーターのボタンが押せないのでなんとなく安心です。 唯一のマイナスといえば立地でしょうか。繁華街からはちょっと遠いです。
5 out of 5
Recommended
for Couples
by Bramfrom Arnhem

Goed hotel.

Posted Oct 20, 2014 on Hotels.com
Het hotel zag er verzorgd uit en was in goede staat. Personeel was vriendelijk en behulpzaam. De kamer was netjes, echter de kraan van de douche was niet zo goed af te stellen. Klein zwembadje maar zag er wel goed uit. Op 40 meter afstand is er een kleine mall aanwezig. Ook zijn er diverse eet tentjes aanwezig. Vliegveld zit op 15 a 20 minuten afstand. Afhankelijk van de drukte in het verkeer.