Ratings based on 295 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
98% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Pine Falls

Quiet, comfortable hotel

Posted May 23, 2015
Pros: Location of pool in a courtyard is like being in a different world
Cons: Staff a little slow to bring coffee first thing in the morning at the restaurant
Location: Close to shopping
Nice hotel with a great pool. Check in was quick, as was the check out. Great view of Mount Merapi.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

街中にありながら、コロニアル調でとても雰囲気の良いホテル

Posted May 6, 2015
Pros: コロニアル調の雰囲気。両替のレートは、悪くありませんでした。
Cons: メインダイニングのインドネシア料理のバラエティがもう少し豊富だと良かった。売店がもう少し充実しているとうれしい。
Location: 街中、マリオボロ通りまで数キロ。タクシーでミニマムで行けます。
2泊しました。お得プランを選んでしまったため、フロントからかなり遠い、裏側の駐車場ビューの部屋でしたが、広さは十分でした。プールビューのパティオ付のお部屋だと、部屋のパティオでくつろげたかも。
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 27, 2015
We stayed here for four nights. We arranged several day tours with drivers from the hotel. They did a great job. Breakfast buffet was very good and included lovely tradtional Indonesian breakfast options as well as western food. Pool was a lovely spot to cool off in afternoon.
3 out of 5
by A verified travelerfrom montreal, canada

Got overcharged!!!!

Posted Apr 2, 2015
Nice hotel in a not so great area of the city on some kind of boulevard. I made a reservation and called 30 minutes later to do a modification and they charged me 1 000 000 roupies in penalty! Don't loose your money there! Cheaper hotels as good!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

Posted Mar 26, 2015
Friendly and helpful staff made this a pleasant stay in a beautiful hotel. The spa treatment was lovely, good was deliciouse and the tour desk was very helpfully in trying to organise a trip to Bromo and Ijen. Would stay again for longer than one night next time.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London, UK

A great heritage hotel

Posted Mar 12, 2015
The Phoenix Hotel is luxury accomodation in an old colonial/Chinese style buiding. I had an executive suite - very well designed, and with a view of the pool. I arrived rather tired, so on two of my three days there I just lazed around the hotel and the pool. The hotel is well located for touring Buddhist and Hindu temples and the nearby volcano. Goo breakfat, extremly polite, friendly and helpful staff. If you like old style luxury with modern convenience, and dislike 'all teh same' business and chain hotels - this is for you.
Comment from Hotel Management
Mar 18, 2015 by Ferry, Hotel Management
Dear Rankinfoodie, It is always heartwarming to know that our guests enjoyed their stay with us and left with lasting memories about The Phoenix Hotel Yogyakarta. Your appreciation means so much to our team and gives them even more motivation to keep up their high service standard. Thank you for choosing to stay with us with above your expectation. My team and I look forward to welcoming you back with another memorable experience. Best regards Ferry Iswoyo Executive Assistant Manager
3 out of 5
Recommended
for Everyone
by A verified travelerfrom 日本

趣きがある

Posted Mar 6, 2015
Pros: レストラン、グッス入れ。
Cons: 洗面所の水漏れ、古さ。
安い部屋だったからかもしれませんが、部屋もベッドも狭く景観も良くなかった。 全体のイメージとしてはとても趣があり、食事も良かった。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京

Posted Mar 5, 2015
ホテルのロケーションもよく、王宮からペチャで往復することもできます。また、ボルブドウールやプランパナンにも空港にも便利です。ホテルのレストランはこじんまりして落ち着いた雰囲気で美味しく、朝食付きを選んで正解でした。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom シンガポール

市内の便利なホテル

Posted Mar 1, 2015
部屋がとてもキレイでした。調度品のセンスも良く、スタッフの対応もスマートでした。 チェックアウトが早朝だったので、朝食付きのプランでしたが、食べられない事を事前に伝えたら、breakfast boxを用意してくれました。問い合わせした時の対応が早く、気持ちよく滞在出来ました。
Comment from Hotel Management
Mar 18, 2015 by ferry, Hotel Management
Dear Guest, I am sorry for not replying in same language. Thank you very much for your review. I am most delighted to learn that you are satisfy with our hotel and the service rendered by our staff. We are looking forward to welcoming you very soon! Best regards Ferry Iswoyo Executive Assistant Manager
4 out of 5
Recommended
for Getaway With Friends
by Christianfrom Zürich

Agenehmes Stadthotel

Posted Feb 24, 2015 on Hotels.com
Gute Lage nähe Zentrum und Flughafen, freundlicher Service, Zimmer mit Balkonen, schön renoviertes Gebäude, Essen mittelmäsig, ausgezeichnetes Preis-/Leistungsverhältnis. Wir kommen wieder.
Comment from Hotel Management
May 23, 2015 by Marlya, Hotel Management
Lieber Christian , Wir sind gald zu lesen , dass Sie Ihren Aufenthalt bei uns gefallen hat und hatte ein unvergessliches Erlebnis. Wir freuen uns, Sie wieder sehr bald begrüßen zu dürfen. Mit freundlichen Grüßen Ferry Iswoyo Executive Assistant Manager