Ratings based on 256 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
85% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.3 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler from S

Make sure you get a waterfront deluxe room

Posted Jul 1, 2015
Resort is very nice. Located directly on Bass Lake. Waterfront deluxe rooms are very nice. Cottages are just that. Old, mildew smelling, dirty rooms. Ok if you want an outdoorsy camping feeling without staying in a tent.
2 out of 5
by A verified traveler from Southern Cal

Lack of professional staff

Posted Jun 30, 2015
Cons: Remodel facilities (carpet, drapes, wallpaper, light fixtures) to equal the room rates and hire professional, trained staff at every level.
Location: Yosemite and dinner at the Elderberry house
The Lodge room was physically adequate but they failed to notify me at reservation that it was no longer a lakefront due to the lack of water in the lake. Walking directly into the bathroom is a bit unusual but serviceable. The staff when I checked in gave me the key and had nothing to say about anything and on checkout did not even inquire about my stay. Breakfast had four tables with three servers, that we could hear constantly laughing in back but could not flag down for coffee. There was no info about boat rentals at the adjacent Marina in the room. At $370.00 night, way overpriced for a room without professional hospitality trained staff. I will not be back.
2 out of 5
by A verified traveler from monterey ca

Not worth for $350 a night

Posted Jun 29, 2015
Everything should be updated in the room too old only the mattress is good quite new and firm . The spa has a bad smell water is all foamy filthy old !!!
2 out of 5
by A verified traveler from Q

Posted Jun 10, 2015
Pas de wifi pendant 2 jours Les chalets sont vetustes et mal équipés
3 out of 5
by A verified traveler from Los Angeles, CA

An OK stay at An OK place

Posted Jun 8, 2015
Pros: Didn't like anything about it. It seems a little over priced for the kind of service you get.
Cons: The hospitality could be improved. Did not feel very welcomed.
Location: Not much to do. Very thing seemed kind of dead. It was a little depressing.
Long story short, just a place to sleep. Not much going on there. The drought has really affected the lake and there for a lot of the activities. I'm not staying there again unless the service matches the price.
4 out of 5
Recommended
for Everyone
by A verified traveler from New York

Very nice hotel.

Posted May 20, 2015
The Pines is a very nice hotel resort with an excellent restaurant. The lake views are great. It's location near Yosemite National Park is good. Very enjoyable!
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent

Posted May 20, 2015
Very cute rooms. It's unfortunate the lake is so low. Jacuzzi was dirty and cold. Overall we had a great time staying here.
3 out of 5
by A verified traveler

This is not a luxury resort.

Posted May 18, 2015
Cons: Lodge accommodation needs modernising and updating. Staff didn't respond to requests - such asthenosphere hairdryer doesn't work - reported on day on
Location: Not much nearby. We stayed to visit Yosemite - about 45 mins drive away.
It's quite old and tired and not what we were hoping for from the information when we booked. It was fine, that's all. Not hotels fault but lake has apparently not been full for 5 years which ruins the ambience somewhat. A bit of a trek to get to Yosemite, but unfortunately not much closer accommodation available. The on-site restaurants were good - but a bit hap-hazard with their opening times - seemed to close at 7.30 pm or before even though published time was 8.00 pm. Not good if that was your choice of eating that evening as no-where else to go really.
4 out of 5
Recommended
for Everyone
by A verified traveler from bh

We enjoyed the view of the lake.

Posted May 17, 2015
We enjoyed the view of the lake and the proximity of the hotel to Yosemite.
5 out of 5
Recommended
for Everyone
by A verified traveler from Bay Point CA

Great Place to stay!

Posted Apr 23, 2015
Our 1st time there visiting Yosemite and have nothing but good things to say about my trip. The hotel is so nice and peaceful. The staff was super great, and the best part is the food at the Restaurant! Omg we almost tried every plate on the menu and I can tell you that EVERYTHING was super delicious! I can't wait to come back just to have their delicious food.. 😊😊