Ratings based on 59 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
92% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Nov 17, 2014
Cons: Better pillows.
Location: Ate dinner at Chop House, it was very nice!
Beautiful hotel, great customer service! Nice facility, very comfortable!
4 out of 5
Recommended
for Families
by A verified traveler

Cozy

Posted Nov 12, 2014 on Hotels.com
The service and atmosphere were great. The breakfast was not good.
5 out of 5
Recommended
for Couples
by Jamesfrom Spanish Fort, AL

A real "upscale" resort.

Posted Oct 23, 2014 on Hotels.com
Need "grab bars" in showers especially for us "older guests". Should have at least one light bulb in rooms of at least 60 watts. Breakfast grits were "watery" at one meal and siightly better the next morning but still "soupy".
5 out of 5
Recommended
for Everyone
by A verified travelerfrom SC

Awesome resort in the mountains

Posted Oct 14, 2014
Pros: Clean and good scenery.
Location: Really enjoyed Mountain Fall Feasible and the singing groups last weekend.
Very nice staff. Room was clean and very comfortable. Will make another reservation soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Quiet retreat

Posted Sep 27, 2014
The hotel is older, but updated. Furnishings show a little age. Very quiet and relaxing place.
5 out of 5
Recommended
by A verified traveler

Very Nice Resort on Lake Chatuge

Posted Mar 28, 2014 on Hotels.com
Very nice place, probably over-priced for this time of year. Lake level is down, so no water activities. If/when I come back it will probably be in Summer or Fall.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Feb 24, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

Posted Jan 5, 2014 on Hotels.com
The hotel staff was excellent. The entertainment for New Years was the best. The food was excellent. It was a great stay and enjoyed everything. Job well done!!
5 out of 5
Recommended
for Everyone
by A verified traveler

This traveler left a rating score only Posted Dec 26, 2013
4 out of 5
Recommended
by angelafrom georgia

Posted Dec 17, 2013 on Hotels.com
We were charged additional resort fees after checking out. We were not told about the fees at check in and were surprised to find an additional charge on out credit card of 27$