Ratings based on 375 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Excellent value and service

Posted Feb 9, 2015
One of the cleanest hotels I've stayed in anywhere at any level. Friendly staff, everything you could want.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Prescott, Arizona

it pays to be friendly!

Posted Feb 7, 2015
Pros: What did we like? The service, how clean the rooms were, how helpful and friendly everyone was. . . . . what more could one ask for?
Cons: Keep on keeping on!
Location: We were there to take my father-in-law to Banner-Boswell so we did not have much time to see the sights. The motel was close to the hospital.
We stayed for two nights and three days at the Best Western Inn and Suites of Sun City and were impressed with the quality of service. When we checked in the man behind the counter up-graded the four of us to a larger room when he found out we were all adults. Even though this is an older motel it has been kept in a very good condition. Everyone smiled and went out of their way to see if there was anything they could do to help us. If we ever have a need to stay anywhere close to this area we will be sure to return to this motel. Thank you to all who made our stay such an enjoyable time.
4 out of 5
Recommended
for Everyone
by A verified traveler

great service! surprisingly cheery and helpful!

Posted Feb 4, 2015
Pros: we got a refurbished room, it was great
Location: very close to freeway
train is an issue...use the earplugs they provide.
2 out of 5
Recommended
for Everyone
by A verified travelerfrom T

Posted Jan 27, 2015
Pros: It's convenient location between restaurants and our kids.
Cons: Pre-arranged early check in time for people coming from out of State.
When ever we travel to Arizona to visit our kids and grandkids, we always stay at the Best Western Inn and Suites. This past weekend we were there again. When we originally booked our rooms, we explained that we would need a early check in time. The person we spoke to on the phone said that would not be a problem at all. We needed to check in, change into a costume for our Kids surprise party, then get right over to the party. Well, when we arrived at 12:00 noon, the lady at the desk said we could not check in, until 3:00. We tried to explain to her, that we had already spoke with someone a head of time regarding this issue. She did not really care and just flat out told us that we cannot check in until much later. We had to change somewhere in a parking lot. We were not happy especially with her, she was very rude.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom CA

Too expensive for condition offered

Posted Jan 25, 2015
Cons: Wifi could be improved, if advertises as offered. The laminated wood floor should be cleaner. Some more fruits in the breakfast. Coffee was watery.
The motel it's an old motel cheaply renovated. Our one night stay was ok except street noise, a train near by that blows a few times and wifi was not working. The breakfast was good, scrambled eggs and bacon, waffles, cereal, oatmeal, yogurt, bagels, danish, juices and coffee. Ok for one night stop, but expected more for the rate they are asking.
3 out of 5
by A verified traveler

Too much noise

Posted Jan 12, 2015
It is to close to a major 6 lane hiway with stop lights a half a block away. To much road noise.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 7, 2015
Went to the fiesta bowl. Go BSU!!!! Really liked the hotel staff. They were very helpful. Good Location for hotel. Clean rooms and they were very comfortable.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Kuna, Idaho

Clean, Comfortable, Large Rooms

Posted Jan 3, 2015
Very happy with our two night stay! Would stay again and recommend to friends and family!
4 out of 5
Recommended
for Families
by A verified traveler

cozy and comfy

Posted Dec 30, 2014
Pros: Friendly staff very welcoming and polite
Great place but too close to the highway. Over all stay was good. family liked it and that is all that matters!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Seattle area

Nice location close to 101/Agua Fria Hwy

Posted Dec 28, 2014
Pros: Location, customer service, comfortable bed.
Cons: Close th train tracks; one late night train might wake you up.
Location: Cheapest gas in town next door at QT convenience store. Restaurants close buy, next to Sun City, easy access to 101freeway gives quick access.
Excellent customer service. Great hot breakfast. Heated pool.