Reception

Reviews of Best Western Miner's Inn

2.5 out of 5
Best Western Miner's Inn
122 E Miner Street, Yreka, CA

Reviews

8.2

Very Good

Rating 10 - Excellent. 455 out of 1000 reviews" "
Rating 8 - Good. 325 out of 1000 reviews" "
Rating 6 - Okay. 121 out of 1000 reviews" "
Rating 4 - Poor. 55 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Jeanette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Jeanette,We appreciate you finding the time to write a review of your experience staying at our hotel despite your busy schedule. Please let us know how we can make your next visit even better so you can leave a 5-star review.Sincerely, Hotel Manager

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived before check-in time and were given a room that wasn't quite ready. When the TV didn't work, they immediately moved us to another room - which was fine. Later that evening some Cal-Trans workers got pretty loud and rowdy. Most quieted down before 11:00 pm. I don't blame Miner's Inn for the conduct of other guests, but it did spoil our impression of a quiet and restful location.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 12, 2024
Dear James,Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience caused by the initial room not being ready and the noise disturbance from other guests. Your comfort and satisfaction are important to us, and we're glad to hear that our team promptly addressed the issue with the TV and found you a suitable alternative room. While we cannot control the behavior of other guests, we appreciate your understanding. We hope to have the opportunity to welcome you back for a more restful stay in the future.Sincerely, Hotel Manager

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy off from I-5 but still quiet and comfortable. Good halfway stop between Portland and San Francisco.
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 5, 2024
Dear James,Thank you so much for your kind words. We're delighted to hear that you found our location convenient and our accommodations quiet and comfortable. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area.Sincerely, Hotel Manager

8/10 Good

Mark, Corvallis

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We arrived late evening and checked out early. Our room was clean and had a large bathroom/dressing area, it included a microwave and mini fridge. They offered a decent breakfast selection
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 30, 2024
Dear Mark,Thank you for sharing your positive experience with us! We're delighted to hear that you found your room clean and spacious, with convenient amenities like a microwave and mini-fridge. We're also glad that you enjoyed our breakfast selection. Providing comfortable accommodations and a satisfying breakfast experience is important to us, and we're thrilled that we met your expectations. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Bree on Mar 26, 2024
Dear Ben, Thank you for taking the time to leave us a review. We really appreciate it!

6/10 Okay

Norma

Traveled with family
Disliked: Cleanliness
Tired. Need a update
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 23, 2024
Dear Norma,Thank you for your feedback. We understand your concerns and are committed to continuously improving our facilities. Your input is valuable, and we may take it into consideration as we plan for updates and renovations. We appreciate your patience and hope to welcome you back in the future to experience our refreshed accommodations.Sincerely, Hotel Manager

10/10 Excellent

Angela

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating, no complaints, would stay again
Stayed 1 night in Feb 2024
Response from Bree on Mar 21, 2024
Dear Angela,Thanks for taking the time to leave us a review! We are very happy to hear that you enjoyed your stay with us.

10/10 Excellent

Kevin, Williamsburg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 20, 2024
Dear Kevin, Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Excellent

Henrik

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great choice because it is dog friendly for those having to travel with pets.
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 18, 2024
Dear Henrik,Thank you for your excellent review and for highlighting our pet-friendly policy! We're thrilled to be able to accommodate furry companions and provide a welcoming environment for travelers with pets. Your feedback means a lot to us, and we look forward to hosting you and your four-legged friend again soon!Sincerely, Hotel Manager

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 17, 2024
Dear Cindy,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Sincerely, Hotel Manager

6/10 Okay

Eiko

Disliked: Property conditions & facilities
Tv is broken
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Mar 11, 2024
Dear Eiko,We apologize for the inconvenience with the TV. Your feedback is important, and we'll ensure the issue is resolved promptly. Thank you for bringing this to our attention.Sincerely, Hotel Manager

8/10 Good

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast check in and clean room
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 18, 2024
Dear Antonio,Thank you for your feedback! We're glad to hear that you had a fast check-in experience and found your room clean. Your satisfaction is important to us, and we appreciate your business. If there's anything we can do to make your next stay even better, please don't hesitate to let us know. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 Excellent

Angela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always a great place for an overnight stay. I will always make this my stop coming through.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Feb 3, 2024
Dear Angela,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you always have a great experience with us and that our hotel is your go-to stop for overnight stays. Providing consistently excellent service and accommodations is what we aim for, and we're delighted that we've become your preferred choice. We appreciate your loyalty and look forward to welcoming you back for many more enjoyable stays in the future! Sincerely, Hotel Manager

8/10 Good

James

Liked: Property conditions & facilities
Bad. Morning coffee. Food was ok. Room was very nice & clean
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 31, 2024
Dear James,Thank you for sharing your feedback with us. We're glad to hear that you found your room very nice and clean. However, we're sorry to hear that your experience with the morning coffee and food was not up to your expectations. Your feedback is valuable, and we'll certainly take it into consideration to improve in those areas. We hope to have the opportunity to welcome you back for a more enjoyable stay next time.Sincerely, Hotel Manager

8/10 Good

Joseph

Traveled with group
Liked: Cleanliness, staff & service
.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 28, 2024
Dear Joseph,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

6/10 Okay

Jeanette

Breakfast needs improvement
20 minutes before end of breakfast time: no waffle mix, no yogurt, no juice, no potatoes. On the upside, hot popcorn in the lobby all day.
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 16, 2024
Dear Jeanette,We appreciate your feedback regarding the breakfast experience, and we apologize for the inconvenience you encountered. Your comments are valuable, and we'll address the breakfast issues to ensure improvements are made. On a positive note, we're glad you enjoyed the hot popcorn in the lobby. If there are specific details or preferences you'd like to share, please feel free to let us know. We appreciate your understanding and hope to provide a more satisfactory breakfast experience in the future. Thank you for bringing these matters to our attention.Sincerely, Hotel Manager

10/10 Excellent

Mohammad, Surrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access I5 Wide and roomy
Stayed 1 night in Jan 2024
Response from Hotel Manager on Jan 11, 2024
Dear Mohammad,Thank you for the perfect rating and your positive comments about our easy access and spacious rooms. We are thrilled to hear that you had a great stay with us. We look forward to welcoming you back soon.Sincerely, Hotel Manager

6/10 Okay

Lynette

Stayed 1 night in Dec 2023
Response from Hotel Manager on Jan 6, 2024
Dear Lynette,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Bobbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Dec 2023
Response from Hotel Manager on Jan 1, 2024
Dear Bobbie,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

2/10 Terrible

Maegan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not get to go we have covid. And the hotel would not refund us and was very rude.
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Dec 28, 2023
Dear Maegan,We're sorry to hear that you are dealing with COVID, and we hope for a swift recovery. We have taken note of your comments for further review and investigation. Please give us some time so that we can verify your claims. We apologize for any inconvenience.Sincerely, Hotel Manager

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I am so disappointed with the bed and showers dirty not kool
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 21, 2023
Dear Michelle,We sincerely apologize for the disappointment you experienced with the cleanliness of the bed and showers during your stay. This is not the standard we strive to uphold, and we understand the importance of a clean and comfortable environment for our guests. Your feedback is crucial, and we will address these issues promptly to prevent any recurrence. If your travels bring you back to the area, we hope to have the opportunity to provide you with a much-improved experience.Sincerely,Hotel Manager

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 15, 2023
Dear Vanessa,It is a great pleasure to see 10/10-star reviews. I hope you had an awesome and marvelous stay. The rating has overwhelmed our team. It is an honor to host guests like you. I look forward to seeing you again soon.Sincerely,Hotel Manager

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This motel was easy to get to on and off the freeway a great stay over, clean, comfortable, and pet friendly
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 13, 2023
Dear Cathy,Thank you for the perfect score and positive review! We're thrilled to hear that our motel was easy to access, provided a great stayover, and met your expectations in terms of cleanliness and comfort. We're also glad to be pet-friendly. We appreciate your feedback and hope to welcome you back in the future.Sincerely, Hotel Manager

10/10 Excellent

Eduardo

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 9, 2023
Dear Eduardo,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

2/10 Terrible

Michelle

Traveled with family
Disliked: Amenities, property conditions & facilities
I am very un happy with the room and fhe cleaniless of my room. The carpet smelled and did not look vacuumed. Also at night we felt like bugs were biting us as we slept. So sleeping was hard to do. I want my money back we did not get rest to drive home on our 12 hour drive. I am so up set.
Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 8, 2023
Dear Michelle,We sincerely apologize for the disappointing experience you had during your stay. Your concerns regarding the cleanliness of the room, unpleasant odors, and discomfort caused by potential bugs are taken seriously. We regret the impact on your rest and subsequent journey. Rest assured, we will thoroughly investigate and address these issues.Sincerely, Hotel Manager

6/10 Okay

Eduardo

Stayed 1 night in Dec 2023
Response from Hotel Manager on Dec 8, 2023
Dear Eduardo,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager

8/10 Good

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Hotel Manager on Dec 5, 2023
Dear Deborah,Thanks for staying with us and giving us an 8-star rating. We appreciate your ratings and would like to invite you to write more about how we can improve our services, which could earn us a 10-star review. It will make a big difference for us. It would be highly appreciated. I hope you will visit us again soon.Sincerely,Hotel Manager

6/10 Okay

Angela

Business traveler
Disliked: Staff & service
Stay was ok
Response from Hotel Manager on Nov 28, 2023
Dear Angela,Thank you for your feedback and for giving us a 3 out of 5 rating. We're glad to hear that your stay was okay, and we hope to have the opportunity to make your next stay even better. Your feedback is appreciated.Sincerely, Hotel Manager

10/10 Excellent

Rosanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed many times. Consistent!
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 19, 2023
Dear Rosanne,Thank you for your loyalty and positive feedback! We're thrilled to hear that you've had consistent experiences during your many stays. We appreciate your trust in us and look forward to providing you with excellent service on your future visits.Sincerely, Hotel Manager

8/10 Good

Barry

Traveled with family
Not a bad place to stay. I would stay there again. It’s just been around for awhile and hasn’t been upgraded as by the looks. Front desk staff seemed preoccupied but did smile after we checked in.
Stayed 1 night in Nov 2023
Response from Hotel Manager on Nov 15, 2023
Dear Barry,Thank you for sharing your feedback. We appreciate your positive consideration of staying with us again. We apologize if the appearance or any lack of upgrades affected your experience. Your comments about the front desk staff have been noted, and we'll work on ensuring a more attentive and welcoming experience in the future. We value your input and look forward to the opportunity to host you again. Safe travels!Sincerely, Hotel Manager

2/10 Terrible

Thomas

Liked: Cleanliness, staff & service
Disliked: Room comfort
Sleepless night
Checked in and found out we we placed as far away, different building, as we could get. The reservation was for a king bed and we had a queen bed. In the room, there was one inoperable light beside the bed (switch broken), there was an iron but no ironing board, the bathroom exhaust fan did not operate and the heater/air conditioning unit sounded like a freightvtrain next to us. Lastly, the pillows were like sleeping on a fifty-five gallon drum. We will NEVER stay at another Best Western.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 2, 2023
Dear Thomas,We apologize for the numerous issues you experienced during your stay, and we understand your frustration. It's disappointing to hear that your reservation was not honored and that you encountered various maintenance and comfort-related issues with the room. Your feedback is important, and we will use it to make improvements in our service and accommodations. We're sorry for the inconvenience you faced and hope you might reconsider staying with us in the future for a better experience.Sincerely, Hotel Manager

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Room was ok. Bed wasn’t very comfortable and most of TV stations didn’t work Check in and check persons were super nice.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Nov 1, 2023
Dear Lisa,Thank you for your feedback. We're pleased to hear that the check-in and check-out staff were super nice. We apologize for the issues you experienced with the bed and the TV stations. Your comfort is important to us, and we will address these concerns to ensure a more comfortable and enjoyable stay in the future. We appreciate your input.Sincerely, Hotel Manager

2/10 Terrible

Dorothy

Traveled with pets, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very poor customer service at front desk.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 22, 2023
Dear Dorothy,I'm sorry to hear about your poor customer service experience at the front desk. We take such feedback seriously, and I apologize for any inconvenience you faced. If you're willing to share more details about your experience or if you have any suggestions for improvement, please feel free to do so. Your feedback can help us make the necessary improvements to provide better service to our guests in the future. Thank you for letting us know.Sincerely, Hotel Manager

10/10 Excellent

susan, Oceanside

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Met typical Best Western expectations; very close to Interstate 5, so easy to find but also quiet; large breakfast choices; and loved that there were 2 bathroom sinks/vanities.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 20, 2023
Dear Susan,Thank you for your feedback and kind words about your stay at Best Western. We're delighted to hear that the hotel met your expectations, and we look forward to serving you again in the future.Sincerely, Hotel Manager

8/10 Good

Siarhei

Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 19, 2023
Dear Siarhei,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

8/10 Good

Deloris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms have been updated. Breakfast was better than most.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 18, 2023
Dear Deloris,Thank you for sharing your feedback and for giving the hotel a 4-star rating. It's great to hear that the rooms have been updated and that you enjoyed the breakfast. If you have any specific comments or suggestions to help further improve your experience or the breakfast, please feel free to share. Your input is valuable, and we hope to welcome you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Marilou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 15, 2023
Dear Marilou,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

6/10 Okay

Jennifer, Graton

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 13, 2023
Dear Jennifer,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Excellent

Patricia

Liked: Staff & service
Check in was great. Room smells a little like dogs. And there are lots.
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 11, 2023
Dear Patricia,Thank you for your feedback and the 5 out of 5 rating. We're glad to hear that your check-in experience was great. We apologize for the room odor; we'll work to address this issue to ensure a more comfortable stay for all guests. Your input is valuable, and we appreciate your comments. We hope to provide you with an improved experience on your next visit.Sincerely, Hotel Manager

6/10 Okay

Marianne

Disliked: Cleanliness
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 10, 2023
Dear Marianne,Thanks for your visit to our hotel, and I'm disappointed to see a 6-star rating. Please tell us more about your stay and if we missed anything in terms of hospitality. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely,Hotel Manager

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities
Best room in the house had a sliding glass door and small balcony. Liked it very much.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Oct 9, 2023
Dear Ernest,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you enjoyed your room with a sliding glass door and a small balcony. We appreciate your positive feedback and hope to host you again in the future for another great stay.Sincerely, Hotel Manager

8/10 Good

Bryan

Disliked: Property conditions & facilities
Breakfast room was dirty, floor was sticky to walk, food was OK,
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 10, 2023
Dear Bryan,Thank you for taking the time to share your feedback. We apologize for the issues you encountered in the breakfast room, including the cleanliness and the sticky floor. Your feedback is valuable to us, and we will address these concerns to ensure a better experience for our guests in the future. We hope you had an otherwise enjoyable stay and that you consider staying with us again in the future.Sincerely, Hotel Manager

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient location. Clean room Attentive staff. Good breakfast.
Stayed 3 nights in Oct 2023
Response from Hotel Manager on Oct 9, 2023
Dear Debra,Thank you for your 4 out of 5 rating and positive feedback! We're pleased to know you found our hotel conveniently located, the room clean, the staff attentive, and enjoyed the breakfast. We appreciate your comments and hope to provide you with an even better experience on your next visit.Sincerely, Hotel Manager

8/10 Good

Lurlyn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 8, 2023
Dear Lurlyn, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Excellent

Audrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 8, 2023
Dear Audrey, Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Hotel Manager on Oct 4, 2023
Dear Guest,Thank you so much for giving us a 10-star rating! We appreciate you choosing our hotel and taking the time to provide such positive feedback. Our goal is to ensure our guests have an enjoyable stay, so we're thrilled you had an excellent stay. We look forward to hosting you again in the future and providing another outstanding experience. It is an honor to be rated so highly by you! Sincerely,Hotel Manager

8/10 Good

gabriela

Stayed 2 nights in Sep 2023
Response from Hotel Manager on Oct 22, 2023
Dear Gabriela,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

6/10 Okay

Gail

Liked: Cleanliness, room comfort
Good location, but….
Quick check-in and very comfortable, quiet room. Convenient location to freeway and across the street from two restaurants for dinner. However - One lamp in room did not work. No charging station. Full breakfast was 5:30 to 9:30, but was cleared out by 9:00 - so had to leave premise for food. No Elevator. Other visitor complained about broken coffee maker in their room.
Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 28, 2023
Dear Gail,Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you found our location convenient and enjoyed the quick check-in process and the comfort of your quiet room. We appreciate your comments about the issues you encountered, such as the non-functional lamp, lack of a charging station, and the early clearing of breakfast. We apologize for any inconvenience these issues may have caused. We will address these concerns with our team to improve the guest experience. Additionally, we regret that there is no elevator on-site, and we are actively looking into solutions to make our property more accessible. Thank you for bringing these matters to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Hotel Manager

8/10 Good

Brian, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for an ofernight
Stayed 1 night in Jul 2023
Response from Hotel Manager on Sep 28, 2023
Dear Brian,Thank you for your positive feedback! We're glad to hear that you found our hotel to be a good choice for your overnight stay. If you have any more comments or suggestions, please feel free to share them with us. We hope to welcome you back in the future!Sincerely, Hotel Manager

10/10 Excellent

Nicki

Stayed 1 night in Sep 2023
Response from Hotel Manager on Sep 28, 2023
Dear Nicki,Thank you so much for your amazing review of our hotel! We pride ourselves on providing excellent service and an unforgettable experience for our guests, so we are both humbled and grateful for your 10-star rating. We're glad you had such a great stay, and we hope you'll come visit us again soon!Sincerely, Hotel Manager