Reception

Reviews of B&B HOTEL Vélizy Est

4 out of 5
B&B HOTEL Vélizy Est
1 Ter rue du petit Clamart, Velizy-Villacoublay, Yvelines

Reviews

8.2

Very Good

Rating 10 - Excellent. 207 out of 544 reviews" "
Rating 8 - Good. 232 out of 544 reviews" "
Rating 6 - Okay. 67 out of 544 reviews" "
Rating 4 - Poor. 23 out of 544 reviews" "
Rating 2 - Terrible. 15 out of 544 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chunchala

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable and friendly staff.
Stayed 1 night in Apr 2024

10/10 Excellent

KA CHI

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The room is spacious. The check-in process is super smooth. The hotel is very close to a huge shopping mall.
Stayed 1 night in Jan 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a great place to stay just a bit far from the center of Paris
Stayed 3 nights in Dec 2023

10/10 Excellent

Luzmila

Stayed 3 nights in Nov 2023

10/10 Excellent

phuong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a quiet but safe area. The tram is a few steps away and you can hop on to go to Velizy2 shopping center in 5 minutes. Velizy2 is a very big shopping mall which has everything you want (and need) including AuChan Supermarket. The staff is so friendly and nice, specially the man with moustache at the front desk who speak very well three languages (French, Spanish & English).
Stayed 2 nights in Oct 2023
Response from Reception Department on Oct 26, 2023
Dear Guests,Thank you for taking the time to share your experience with us.We are delighted to hear that you enjoyed your stay with us. We will share this information with our teams.We look forward to welcoming you back and wish you a good day.Take care of you.Best regards,Roselyne

10/10 Excellent

phuong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this hotel is located in a quiet and safe area, but very close to shopping Velize 2. Tram & bus is just a few steps away.
Stayed 3 nights in Oct 2023
Response from Reception Department on Oct 26, 2023
Dear Guests,Thank you for taking the time to share your experience with us.We are delighted to hear that you enjoyed your stay with us. We will share this information with our teams.We look forward to welcoming you back and wish you a good day.Take care of you.Best regards,Roselyne

2/10 Terrible

Zamyra

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2023

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and comfortable room. Quiet and convenient location.to Valizy Shopping Mall and supermarket. Friendly and helpful staffs. We really enjoy our 4-night stay there while visiting Paris, Versailles and Giverny.

6/10 Okay

Isaac

Traveled with family
Disliked: Staff & service, amenities
Hotel is 1 hour from Paris. Staff got us lost when we asked how to get to Paris. The staff were rude if you asked them to do anything. Room had issues. Air conditioning didn't work, broken bathroom fan, toilet smelled.
Stayed 3 nights in Aug 2023

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great base to visit different parts of Versailles. Easy 10 min walk to big shopping centre and food outlet.
Stayed 2 nights in Aug 2023
Response from The reception on Aug 16, 2023
Dear Mr Mark,Thank you for your comments following your stay at Novotel Suites Paris Vélizy.It is with great pleasure that we receive your compliments. Also, we will not fail to share your appreciation with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service.Looking forward to welcoming you again, we ask you to believe, Sir, in the expression of our deepest feelings.best regards

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
I like the breakfast buffet very much.
Stayed 4 nights in Jul 2023

8/10 Good

jay

Stayed 7 nights in Jun 2023

6/10 Okay

Rachel, Gatineau

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
Check out is advertised for 12:00pm but an employee opened our room door at 9am without knocking while we were sleeping. There is no way to lock the door to prevent staff from coming in and they do not have “do not disturb” door signs. The employee opened our door again a second time about an hour later. When I questioned him, he asked what time we were checking out, to which I replied 12:00pm. Regardless, he still opened the door a THIRD TIME around 11:00am. We told the front desk upon checkout and they said it wasn’t normal procedure.
Stayed 2 nights in Jun 2023

4/10 Poor

WILLIAM

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Air conditioner (Ing) is very poor in terms of output so room was unbelievably warm. Some staff very helpful while others are downright rude and overbearing. Toilet is like an airplane toilet so small is an understatement.
Stayed 2 nights in Jun 2023

8/10 Good

Nicky

Traveled with partner
Liked: Cleanliness, property conditions & facilities
.
Stayed 3 nights in Jun 2023

10/10 Excellent

Melba

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

4/10 Poor

Peter

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Tv didn’t work, phone didn’t work, air conditioner didn’t work. Bathroom fan didn’t work. No usb charger outlets for phones. Thank goodness we had electricity and water. I felt like I was in third world country and not France. Quite shocked to be honest.
Stayed 3 nights in May 2023

10/10 Excellent

IRFAN R, WATERLOO

Stayed 8 nights in Apr 2023

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent hotel, à recommander
excellent hotel, propre, confortable et calme A coté du centre commercial de Velizy avec cinémas et restaurants a 2 pas du tram
Stayed 3 nights in Apr 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paris 2023
Very good service, breakfast top rate, location good and room brillant the only issue no soap in toilet but rectified straight away
Stayed 4 nights in Feb 2023

8/10 Good

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff was very polite and helpful. For someone used to North American size hotel rooms, keep in mind that these are tiny "suites". The four of us (my husband, our two teenagers and myself) had to dance around each other and coordinate the use of the space.

10/10 Excellent

Alicia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and staff, close to Orly but a bit distant to Paris. There's a bus stop nearby but other than that not too many options

6/10 Okay

Tamera

Traveled with group
Disliked: Amenities
Wasn't as nice as advertised but was decent for our stay!

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Once again excellent service from a first class staff
Stayed 5 nights in Nov 2022

8/10 Good

Rory

Traveled with family
Liked: Cleanliness, staff & service
Mostly ok but aircon didnt work well. 4th bed was partly obstructed by shelf, had to move around to make workable. Otherwise largly ok
Stayed 3 nights in Aug 2022

6/10 Okay

Mohammed Zahoor

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
4 start to 2 star.
I stayed here back in 2015. It was brilliant. The toilets were clean, the bathroom was spot on. The bedroom itself was brilliant. This time, not good at all. The standard has dropped by a massive margin. The pillows were rubbish, couldn’t get comfy at all. The water drainage in the shower and sink was despicable. It took ages for the water to drain. The cleaners were great, they couldn’t really do anything regarding the plumbing issue. They tried to keep it clean but they fell short through no fault of their own. The breakfast wasn’t good, the service was rubbish. Croissant’s running out and no one from the kitchen refilling the baskets. Not much of a variety of breakfast options plus no halal catering provided either. It’s definitely got worse and I would not stay or recommend again.
Stayed 4 nights in Aug 2022

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy!!!
Really disappointed with the condition & cleanness of the rooms, stained bedsheets/pillow case, windows, carpet, lifts, reception, hallway ….etc. Car park designed for little cars my car got scratched on passenger side.
Stayed 4 nights in Aug 2022

8/10 Good

Gifty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious room with friendly and helpful staff. Easy access to public transports, restaurants, shopping centre and 18 min drive to and from Orly Airport. Great selection of buffet Breakfast and absolutely delicious. Children under 16 eat for free. I'll stay here again in future.
Stayed 4 nights in Aug 2022

10/10 Excellent

Adam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Very clean, lots of space and we'll air conditioned in the summer. Location is good. T6 tram easily accessible for routes into Paris centre. Lots of commercial outlets around the hotel Inc Velizy 2- a large shopping centre 10min walk away. Didn't try breakfast, looked expensive for the quality and variety on offer. Would definitely stay here again.
Stayed 3 nights in Aug 2022

8/10 Good

Efeti

Stayed 8 nights in Aug 2022

2/10 Terrible

hanane

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 8 nights in Jul 2022

10/10 Excellent

Asad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Yes
Stayed 1 night in Aug 2022

8/10 Good

Efeti

Stayed 1 night in Aug 2022

10/10 Excellent

mozaffar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good smooth check in clean Ac working good underground safe parking good price Highly recommend
Stayed 4 nights in Jul 2022

4/10 Poor

Ali

Traveled with family and small children
Disliked: Staff & service
The staff are the problem at this place. At check in the man was forcing me to get breakfast added onto our booking. When I politely kept declining he said “is it because its too expensive?”. I was fuming as to how he had the audacity to say this. I told him thatl I DONT want the breakfast sternly. Only then he backed off. I wanted to really slap him after his attitude and behaviour. Then while we were in our room cleaners would come charging in to clean. No knocking. No apology. Idiots! N finally at the check out time I was walking out of the room and the fone rang. Reception rang to say “check out time is 12”. I said I know this and I am coming. The staff is horrible and this hotel is no higher than a 2 star hotel. No toiletries given, no large towels, only hand towels, they put cheap body washes into Rituals bottles. Also when they place tea in the room, there is only a sachet each of fruit tea. No English breakfast. Even sheets weren’t changed while we were there for 4 nights. Donot stay here. It is a horrible place!
Stayed 4 nights in Jul 2022

10/10 Excellent

Adriana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, secure car park, great location for travel
Stayed 1 night in Jun 2022

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful, only a short walk to the tram stop and the Westfield shopping centre. Room was comfortable and clean and at night very quiet
Stayed 5 nights in May 2022

8/10 Good

Yesenia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent
Stayed 2 nights in May 2022

4/10 Poor

Ernesto, Miami beach

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
All was good but the AC. They dont turn on the AC
Stayed 7 nights in Apr 2022

8/10 Good

Rebecca

Traveled with family
Liked: Staff & service, room comfort
fab family stay
excellent parking. excellent size of suite. a few things hadn’t been cleaned out from the previous occupants, no ac, but that was fine as we opened the window! the room was a bit tired in parts but excellent facilities! microwave, small fridge, nespresso coffee machine, separate toilet, lovely shower and separate bath and sink, safe in room! all in all a great stay, we didn’t have breakfast so can’t comment! excellent location and super easy for public transport
Stayed 2 nights in Apr 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2022

10/10 Excellent

Kevin

Stayed 3 nights in Feb 2022

8/10 Good

OPM

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2021

8/10 Good

Brian Jeffery, mclean

Liked: Cleanliness, staff & service
Inexpensive hotel with free on-site parking.
Stayed 3 nights in Oct 2021
Response from Toute l'équipe du Novotel Suites Vélizy on Dec 28, 2021
Many thanks for your review ! Best regards,

8/10 Good

Pedro

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 4 nights in Oct 2021
Response from Toute l'équipe du Novotel Suites Vélizy on Dec 28, 2021
Muchas gracias ! :)

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option to stay w family
We went to explore the outskirts of Paris and it was super convenient. The hotel is in great shape
Stayed 4 nights in Oct 2021
Response from Toute l'équipe du Novotel Suites Vélizy on Nov 6, 2021
Dear guest, Many thanks for your feedback, we really appreciate. We are delighted that you appreciated the location of our establishment, ideally located for visiting Versailles and Paris! We look forward to welcome you for another stay, Best regards,

10/10 Excellent

samreen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2021

10/10 Excellent

Salman

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Very nice hotel with free parking.
Stayed 2 nights in Oct 2021

10/10 Excellent

chendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff at front desk. the room was clean and functional. no cutlery but the front desk provided some on request. Parking garage was tight and so I parked outside which was much better and easy. Stayed 10 days and saw Paris from there
Stayed 11 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020