Ratings based on 593 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by Suziefrom Sydney

Best in Zagreb

Posted Jan 8, 2015 on Hotels.com
Very impressed overall. The room and bathroom were large. Service was good. Great location. Definitely recommend.
5 out of 5
Recommended
for Everyone
by A verified traveler

Excellent hotel

Posted Jan 4, 2015
Fantastic city break with my husband. This was an amazing hotel.
5 out of 5
Recommended
for Families
by GILDASfrom Nouméa

très bien

Posted Jan 4, 2015 on Hotels.com
Rénovation classique mais confortable. Service de bon niveau. Bien situé.
5 out of 5
Recommended
for Families
by Christinefrom Cobham

This is the only place to be in Zagreb.

Posted Jan 3, 2015 on Hotels.com
We went for New Year's Eve after skiing in Slovenia. First I would like to thank Hotels.com and the Esplanade for allowing me to change the date after I clicked to book and the date changed from December 31 to August 31 and I paid for the wrong night ! This was because the website would not allow me the choice of booking one Kingsized bed room and one Twin bed room. There wasn't the option to have that choice so I ended up changing things and did not notice that the date had moved. The Esplanade were very gracious and allowed me to change the booking. We had dinner at the Bistro which was really excellent - the best food on our week's trip, and a very attentive waitress called Isabella who was very knowledgeable about wine. The room was divine. It was a shame to leave and next time I will book dinner at the Zinfandel restaurant which was stunning. This is a great part of Zagreb, which is not a city to be in the wrong part of. I loved this hotel and the staff. Thank you so much.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom istanbul, turkey

Excellent hotel

Posted Dec 29, 2014
We have stayed at this hotel in two different occasions and we had a great time. The food and the employees are excellent.
5 out of 5
Recommended
for Personal Event
by melvinfrom Jacksonville

Melvin Jones

Posted Dec 19, 2014 on Hotels.com
Excellent!
5 out of 5
by Seamus Clintonfrom England

This traveler left a rating score only Posted Dec 16, 2014
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney

Perfect hotel very convenient for downtown Zagreb.

Posted Dec 15, 2014
Pros: Helpful staff, luxurious bathroom, location, room rate and comfort.
Cons: Bathroom could do with a washing line.
Location: Excellent sushi restaurant halfway along the road to the main square.
This is a real 5 star hotel. It would be difficult to find a negative aspect. We didn't want to leave.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Great Hotel !

Posted Dec 15, 2014 on Hotels.com
Excellent Hotel and Excellent Staff !
5 out of 5
Recommended
for Everyone
by A verified traveler

nice and central

Posted Dec 13, 2014
ticked all the right boxes it was a pity about the football result getting in the way of the trip