Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
3.6 out of 5
100% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.2 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
Recommended
for Families
by A verified traveler

Not a great hotel... Beware not to over pay

Posted Aug 7, 2012 on Hotels.com
I have been to Greece 10 times and have stayed at 1-5 star hotels so I believe i have a perspective as a semi-expert traveler. This hotel is 1 star at best. I would not pay more than $50/night. Here is why: Hotel Staff: Rude and not helpful at all. We asked some basic questions and all they wanted to tell us was go down the street and ask a travel office. For God's sake all they did was stand around all day. Couldn't they learn something about their island? The young woman working in the afternoons was extremely helpful, but the owners or managers were horrible. Rooms: Extremely outdated and the carpet was indoor outdoor. The beds were thin and hard like crackers. This is somewhat typical of Greece's hotels, but this one was exceptionally worse. Bathrooms were very small and the shower was in the corner of the bathroom with a curtain. The bar of soap was the size of a quarter so bring your own. The AC worked, but was very loud.
2 out of 5
Recommended
for Families
by David

Disappointed

Posted Jul 31, 2012 on Hotels.com
This hotel is in a great location but that is where it stops. The reception area is pretty nice but this is in great contrast to the landings and bedrooms. Like many Greek hotels everyone smokes anywhere and everywhere and the smell of stale smoke in the bedroom was overpowering. The maintenance is poor, the drain in the bathroom floor had obviously been 'fixed' a hundred times but still it collapsed when you stood on it and fishing the grate out to relocate it was not pleasant! The carpets were dirty and worn, the television ancient with no watchable reception. Aiconditioning worked well which was a pleasant surprise! The beds were very firm and the pillows tiny foam things. The water in the shower was alternately cold or luke warm, the shower head was on a hose but there was no bracket to support it. All such a shame because the location is good. For one night we were Ok but we were thankful we were just in transit.
5 out of 5
Recommended
by A verified traveler from romford essex england

very friendly

Posted Apr 15, 2011 on Hotels.com
This is a great hotel weather it be buisness or family holiday, its very close to all key site seeing venues and beaches. The staff are very helpful and friendly. Thankyou so much for a nice memory of zankynthos .
5 out of 5
Recommended
by A verified traveler from Crawley

Wonderful location, great staff, good room.

Posted Oct 5, 2007
An extremely well situated hotel (our days of hiring apartments out in specific resort locations are definitely over). All the staff are incredibly friendly and helpful, and while the room has a few minor Greek idiosyncrasies it was spacious, comfortable and very clean. The breakfast (included in the room rate) looked like typical continental buffet fare, however the yoghurt/fruit/honey was out of this world.
4 out of 5
Recommended
by A verified traveler from Jackson, MS

Great location; decent amenities; no parking nearby!

Posted Aug 8, 2007
The Hotel Diana has probably the best location in Zakynthos City - right on St. Mark's square. The room was clean and functional, but not elegant or anything. We had two balconies in our corner room which was nice. The bathroom was again functional, not elegant in any way. The two twin beds pushed together to make a queen, with another twin set up as a couch was kind of weird. The PERFECT location was great, except finding a parking spot for my rental car was VERY difficult. We were 30 seconds from 10 cafes and 2 minutes walk from most of the action, so that made up for any other faults.