2 outdoor pools, pool umbrellas, sun loungers

Reviews of Domes Aulūs Zante - All Inclusive - Autograph Collection

5 out of 5

Reviews

8.6

Excellent

Rating 10 - Excellent. 9 out of 24 reviews" "
Rating 8 - Good. 13 out of 24 reviews" "
Rating 6 - Okay. 1 out of 24 reviews" "
Rating 4 - Poor. 1 out of 24 reviews" "
Rating 2 - Terrible. 0 out of 24 reviews" "

8.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jenny

Stayed 2 nights in Sep 2023
Response from Thalia on Oct 11, 2023
Dear Jenny,On behalf of the entire hotel team, I want to thank you for sharing about \your experience here at Domes Aulus Zante, Autograph Collection.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Thalia Tsopela Guest Relations Supervisor

8/10 Good

René

Stayed 3 nights in Aug 2023
Response from Andrianos on Sep 5, 2023
Dear Rene,thank you for your provided feedback and for leaving a review regarding your stay here at Domes Aulus Zante. Should there be an area where we may have failed to meet your expectations then we extend our sincere apologies. We look forward to welcoming you back in the near future. Kind regards, AndrianosGuest Relations Manager

8/10 Good

SALVATORE

Stayed 7 nights in Aug 2023
Response from Andrianos on Sep 5, 2023
Dear Salvatore,thank you for your provided feedback and for leaving a review regarding your stay here at Domes Aulus Zante. We look forward to welcoming you back in the near future. Kind regards, AndrianosGuest Relations Manager

8/10 Good

Nadia

Stayed 11 nights in Jul 2023
Response from Andrianos on Aug 8, 2023
Dear guest, thank you kindly for your feedback and we wish to welcome you back one day in the near future. Sincerely,AndrianosGuest Relations Manager

8/10 Good

Amanda

Stayed 7 nights in Oct 2022

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Fully enjoyed our stay! Staff were great and service was good!
Stayed 7 nights in Oct 2021

4/10 Poor

Branimir

Disliked: Cleanliness, property conditions & facilities, room comfort
Zante Stay
Hotel condition is quite out of date, needs proper refurbishment all together, starting from the main building to the bungalows. Bathrooms and rooms are very small and we were downgraded and offered only on the third day (out of four) to move tot he room type we booked. We refused, but upon return and contacting Hotels.com any partial refund was denied. I felt very disappointed all together.
Stayed 4 nights in Sep 2021
Response from The Zante Beach Resort Management on Oct 9, 2021
Dear Branimir, Thank you for having chosen the Zante Beach Resort for your visit to Zakynthos and for sharing your feedback. We truly appreciate constructive comments such as yours, that allow us to identify certain areas in need of improvement. We apologize for any inconvenience you may have experienced during your recent visit. Our vision is to provide the best guest experience possible, and please rest assured that your comments will be shared with our team. Best Regards, The Zante Beach Resort Managemant

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location on a wonderful beach and close to lively Laganas. Fab friendly staff. Mini lockdown meant no entertainment. Food was quiet basic and lacked variation. Overall though a fantastic holiday
Stayed 7 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lo mejor de lo mejor
Stayed 3 nights in Aug 2021
Response from The Zante Beach Resort Management on Oct 9, 2021
Dear Guest, Thank you for selecting the Zante Beach Resort for your visit to Zakynthos and for writing a review about your experience. Guest satisfaction is our primary concern and we are delighted to learn that your stay was an enjoyable one. We thank you again for your positive feedback and look forward to welcoming you back on a future visit to Zakynthos. Best Regards, The Zante Beach Resort Management

10/10 Excellent

prunar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2021
Response from The Zante Beach Resort Management on Oct 9, 2021
Dear prunar, Thank you for your review. Yours sincerely, The Zante Beach Resort Management

6/10 Okay

Verified traveler

Traveled with partner
Liked: Cleanliness, amenities
If you stay here, you must get the all inclusive. The food is really good and all you can eat buffet. The rooms alone are not worth this being a 4 star hotel. They are seriously outdated and not that comfortable. We stayed in a sea view room and one night as we were sleeping, I heard a strange noise as if someone turned on the shower. I rushed to the bathroom and I see one of the valves below the sink spewing water and spewing water fast. I tried to close it but there was no way. I quickly woke my girlfriend up and told her to pack when all of a sudden the other valve burst and now double trouble. I called the front desk panicking and they didn’t seem to understand the. I felt like all of our things were going to get wet because the entire bathroom floor was now below water and the water was seeping into the room. I felt like I was on the sinking titanic! The water rushed into the hallway and when the guy finally came up to shut off the water, water had spilled into the hallway and covered a 10 foot area. Looking at the neighbors across from us, I couldn’t help but feel how their entire room would’ve been filled with water too as I saw the water line just an couple inches shy of their door. I asked to be moved but the night staff seemed very unhelpful and they didn’t really care it was midnight and we had things to do early in the AM and had a long day and were tired. Didn’t offer any discount or compensation, just a basket of fruit. Bad management or inexperienced or both.
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicest hotel staff ever!
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is located on a beautiful, long beach with crystal clear waters, soft sand, and turtles very close to the shore (which can be spotted even from a paddle boat); also many turtle nests in the area (protected as part of a national park). Close to downtown Laganas - its main road with all the clubs/restaurants can be reached by walking on the beach, which is well lit at night, too. The all inclusive experience was very convenient (we were traveling with grandparents), with one of the restaurants right on the beach. Many families with children, large pool on the property as well, and children disco most nights. Some issues with the room, resolved by the staff quickly. Thank you for a relaxing vacation stay!
Stayed 10 nights in Jul 2021

10/10 Excellent

Patricia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Toller Aufenthalt! Alle waren sehr Zuvorkommend und freundlich! Das Hotel ist sehr gut! Das Essen war lecker und hatten viel Auswahl! Insgesamt waren wir begeistert
Stayed 4 nights in Oct 2023
Response from Thodoris on Oct 17, 2023
Dear Patricia, thank you for leaving a review for us here at Domes Aulus Zante, Autograph Collection. We wish to welcome you back in the near future. Sincerely, Thodoris ZhavariOperations Manager

10/10 Excellent

Allan Joy van

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the nicest hotel employees in the known universe.
Stayed 7 nights in Oct 2023
Response from Thodoris on Oct 16, 2023
Dear Allan, thank you for leaving a review for us here at Domes Aulus Zante, Autograph Collection. We wish to welcome you back in the near future. Sincerely,Thodoris ZhavariOperations Manager

10/10 Excellent

Adrian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eigener Strand. Tücher und Liegen ausreichend vorhanden. Speisen und Getränke sehr gut. Die Ausstattung ist in einem sehr guten Zustand. Das Personal ist äuserst freundlich und hilfsbereit.
Stayed 7 nights in Sep 2023
Response from Thalia on Oct 11, 2023
Dear Adrian,On behalf of the entire hotel team, I want to thank you for sharing about \your experience here at Domes Aulus Zante, Autograph Collection.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Sincerely,Thalia TsopelaGuest Relations Supervisor

8/10 Good

Joaquin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Een mooi hotel als je van all inclusive houdt. Wij vonden een aantal dingen top. Denk aan het eten en drinken, de vriendelijke bediening en de locatie. Een aantal dingen vielen tegen. Het zwembad oogt niet blauw, de kamer is wat klein en de badkamer kon beter. Kortom, een fijn verblijf. Maar zeker mogelijkheid tot verbetering .
Stayed 3 nights in Sep 2023
Response from Andrianos on Oct 3, 2023
Dear Joaquin,Thank you for taking the time to share your thoughts regarding your experience here at Domes Aulus Zante, Autograph Collection. I appreciate you bringing feedback to our attention. I will share your message with the hotel's leadership team.Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us.Sincerely,AndrianosGuest Relations ManagerDomes Aulus Zantegrm@domesauluszante.com0030-6936033953

10/10 Excellent

Matteo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2023
Response from Andrianos on Sep 26, 2023
Dear Matteo,thank you for your provided feedback and for choosing to stay here at Domes Aulus Zante.We are glad to see you have enjoyed yyour vacations and hope to welcome you back should your travels take you to Zante once again in the near future.Kind regards,AndrianosGuest Relations Manager

8/10 Good

Julia

Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Aug 2023
Response from Andrianos on Sep 5, 2023
Dear Julia,thank you for your provided feedback and for leaving a review regarding your stay here at Domes Aulus Zante. We look forward to welcoming you back in the near future should your travels take you to our island once again.Kind regards, AndrianosGuest Relations Manager

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die Unterkunft hat eine tolle Lage. Liegt direkt neben dem Nationalpark. Wenn man dann doch bissichen troubel sucht, kann man denn tollen Strand entlang zu beachbars gehen. Für einen Bootsausflug gibt es in Gehweite ein Angebot. Cameo island ist in der Nähe. Kann man zufuß erreichen. Das Essen war ok, die Cocktails eher eine Enttäuschung, aber der Aperol klasse. Das Personal ist sehr nett und hilfsbereit. Das italienische Restaurant und die Pitabude waren sehr lecker. Das meze Restaurant haben wir leider nie ausprobiert. Das Frühstück ist reichhaltig und sehr gut.
Stayed 6 nights in Jul 2023
Response from Andrianos on Aug 8, 2023
Dear guest, thank you for taking the time to leave a review regarding your stay here at Domes Aulus Zante, Autograph Collection.We appreciate the provided feedback and we wish to welcome you back should your travels take you to Zante once again.Kind regards, AndrianosGuest Relations Manager

8/10 Good

Julien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agréables séjour en famille
Très beau complexe chambre spacieuse et propre personnel à l’écoute et très présent adapté avec des enfants par contre la nourriture est médiocre mais au vu du prix on peut pas tout à avoir
Stayed 7 nights in Oct 2021

10/10 Excellent

eliane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bel écrin.
Nous sommes restés 15 jours. L'hôtel offre une situation exceptionnelle en face de la belle plage de Lacanas. La nourriture excellente et variée, le personnel souriant et attentionné. Les chambres sont correctes mais un peu vieillot la salle de bain est petite et à refaire. Beau cadre, animation moyenne. Dans l'ensemble un très beau séjour.
Stayed 14 nights in Sep 2021
Response from The Zante Beach Resort Management on Oct 9, 2021
Dear eliane, Thank you for selecting the Zante Beach Resort for your visit to Zakynthos and for writing a review about your experience. Guest satisfaction is our primary concern and we are delighted to learn that your stay was an enjoyable one, enhanced by the high level of service provided by our staff. In addition, we were delighted to learn that you enjoyed the quality of our food in our restaurants and that the convenience of our location made your stay with us a memorable one. We thank you again for your positive feedback and look forward to welcoming you back on a future visit to Zakynthos. Best Regards, The Zante Beach Resort Management

8/10 Good

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich wünsche mir für alle Gäste beim Einchecken einen ausdrücklichen persönlichen Hinweis auf die wichtige Regelbeachtung zum Wohle des Schildkrötenschutzes. Flyer liegen diesbezüglich im Hotel aus. Das weibliche Zimmer- und Servicepersonal waren äußerst aufmerksam und sehr freundlich. Abwechslungsreiches appetitlich angerichtetes Essen und vor allem auch regionales Gerichte.
Stayed 8 nights in Sep 2021

8/10 Good

Nathalie

Stayed 7 nights in Aug 2021
Response from The Zante Beach Resort Management on Oct 9, 2021
Dear Nathalie, Thank you for your review. Yours sincerely, The Zante Beach Resort Management