Ratings based on 300 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
93% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified traveler from Indiana

Expected More From Best Western

Posted Jun 11, 2015
Pros: clean room, nice check-in person.
Cons: Have plenty on b-fast bar, change waitress, have air circulating so smoke smell is not so dominate. HAve roll away IN ROOM.
Location: I liked the Denny's diner. If we are in the area again, we will go there and visit historic Zanesville.
The room was ready and the staff person was nice but I had to take my roll away up myself with my luggage. The motel smelled like cigarette smoke throughout. The room was clean, but a noisey hall. We had to skip breakfast because everything was constantly out except coffee and the waitress was slow, inconsiderate and rude. At this point, I cannot recommend.
3 out of 5
Recommended
for Everyone
by A verified traveler

Ok

Posted Jun 10, 2015
Cockroach outside was not welcoming but the inside of the room was better, though had trouble sleeping thinking of what else was there. Nice staff though.
4 out of 5
Recommended
for Other
by A verified traveler from Raleigh NC

Nice place for the area

Posted Jun 2, 2015
Pros: The location to where we needed to be and the staff was very helpful
Cons: Be prepared when over booked in rooms with staff
Location: The Wilds
All the staff was very nice but was short staffed, had front desk personnel doing 3 jobs (front desk/check in /out, breakfast room and laundry. The hotel was not prepared at all for as busy as it was
5 out of 5
Recommended
for Everyone
by A verified traveler from New Phila, OH

Very clean. Loved the pool.

Posted May 25, 2015
Very clean. lovely staff. very comfortable. nice pool. Quick and easy. Good location. Easy to find. Good parking.
4 out of 5
Recommended
for Everyone
by A verified traveler from Albany NY

one night stay

Posted May 20, 2015
Staff was very friendly. . Comfort bed..only stayed one night. .
2 out of 5
by A verified traveler

Noises from room next door crying and loud

Posted Apr 13, 2015
Pros: N/a
Cons: Breakfast empty pans no food went to Dennys across street
Location: Near food
To much noise though door lasted over an hour Went to front desk at 930 pm nothing could be done to move me sorry they said not much RrEST after four hundred miles on road drove. Very disappointed for the money should have gone to newer hotel
4 out of 5
Recommended
for Everyone
by A verified traveler from indianan

Great stay especially for the price

Posted Apr 13, 2015
Much better than I expected. Even the breakfast was good. Would definitely stay again.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 7, 2015
The hotel staff was very friendly the facility was decent the beds were lumpy and hard the room wasn't very clean when we arrived but the second day after housekeeping had come it was clean the pool was nice the breakfast was ok the coffee sucked the parking lot was in poor condition
4 out of 5
Recommended
for Everyone
by A verified traveler from Columbus, IN

Worth the price

Posted Apr 7, 2015
Pros: Cleanliness and comfort, and free breakfast! :)
Cons: The sheets were quite old and please change the square pillows.
Location: The location was near to interstate which is very helpful if you're travelling.
We were travelling back to Columbus, IN from our trip to Washington, DC. The location was near to interstate so we did not have to go far off the route. The room was neat and clean, the amenities were good and our stay was comfortable. The free breakfast was not great variety wise but the quality was good and it served the purpose!
5 out of 5
Recommended
for Everyone
by A verified traveler from Johnstown, PA

Passing through

Posted Mar 31, 2015
Pros: Front desk staff was excellent. Double checked once we got to our room if everything was ok.
Cons: Noise reduction from other rooms and appeared that the carpet could be swept better.
Location: Just passing through. Did not leave hotel.
Front desk staff was excellent. Double checked once we got to our room if everything was ok. Only detriment was the thin walls. Could hear upstairs person walking around at 4:00 a.m. and then family with children next door at 6:00 a.m. Otherwise very comfortable.