Ratings based on 33 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
94% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Personal Event
by A.O. from USA

Posted Oct 27, 2013 on Hotels.com
Excellent food. Very relaxing.
5 out of 5
Recommended
for Couples
by A verified traveler

Lovely outlook over the Indian Ocean

Posted Sep 11, 2013
Pros: Location and staff
Cons: allgood
Location: Did a tour of stone town and spice tour.
Had a very lovely couple of days with happy friendly staff.
5 out of 5
Recommended
by NYER from nyc

lovely stay!!

Posted Jul 21, 2013 on Hotels.com
We had a fantastic trip. highly recomended! the food is amazing and the views are spectacular!
5 out of 5
Recommended
for Families
by SK from Chicago

Excellent location

Posted Jul 14, 2013 on Hotels.com
We spent a couple nights here at the end of our two week trip to Tanzania. We spent a total of four nights in Zanzibar - two on the north east side of the Island on a resort and the last two at the Serena Inn to visit Stone Town. It's a beautiful hotel located just a few mins walk away from all the major activities in Stone Town. The property is a restored house/office and is quite charming. We had a couple rooms with big balconies overlooking the water. The staff were super helpful, friendly, and attentive to detail. The restaurant at the hotel is good - they have a great spread for breakfast and decent meal choices. We had one meal there and ate other meals at local restaurants in Stone Town (would highly recommend trying out the local restaurants). Their concierge arranged short tours for us - walking trip around Stone Town and a sunset cruise on a Dhow. Overall, we had an excellent stay here and I would highly recommend it. Stay here if you're looking for a nice, waterfront property to use as a base to visit Stone Town. If you're looking for a day at the beach, then look for resorts on the east side of the island (I understand that the Serena has a property on the beach, but we didn't check it out).
5 out of 5
Recommended
for Everyone
by Honeymoon from London

Fantastic Hotel!

Posted Jun 17, 2013
Beautiful hotel which lives up to its 5* rating. The staff were incredibly friendly, the food was fantastic (especially the fish menu on the terrace restaurant), and the hotel itself is in the perfect location to see Stone Town and take advantage of the different tours you can go on around the island.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted May 9, 2013 on Hotels.com
5 out of 5
Recommended
for Other
by Pat from Africa

Great place to treat yourself to a little TLC

Posted Apr 10, 2013
Pros: The decor
Cons: The seafood Bar-B-Que
Location: Fantastic
The entire setting and experience from the time you arrive until you leave is fantastic. The staff was more than helpful, the food was wonderful, the pool to die for. What else can I say!!
5 out of 5
Recommended
by A verified traveler from Vancouver, Canada

Posted Apr 8, 2013 on Hotels.com
Definitely the right choice for our stay in Stonetown
5 out of 5
Recommended
for Everyone
by A verified traveler

Great hotel

Posted Mar 29, 2013
What a great hotel. Good food, friendly staff, great location. The best hotel on Zanzibar.
5 out of 5
Recommended
for Everyone
by Ted from Topsham, Devon, UK

Great service, great location.

Posted Jan 5, 2013
Pros: Watching the locals swimming and playing football on the beach outside the breakfast bar.
Cons: The price.
Fantastic hotel in a wonderful location on the beach in the heart of historic Stonetown. In addition they have a magnificent private beach half a mile North which is worth visiting for the fantastic service, if nothing else.